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HP Officejet 6000 Support Question

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Question posted by lubowBil on December 6th, 2013

My Hp Packard Officejet 6000 Won't Print Black

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Answer #1: Posted by cursed on December 6th, 2013 12:01 PM

This answer was accepted by the poster of the original question.

cursed

Member since:
November 27th, 2013

Points: 320,075

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Hi,

Most likely this is a print head issue. The print head is what the cartridges sit in inside of the printer. To attempt to resolve it, do the following:

(1) Open the printer and wait for the carriage to slide over
(2) Remove the ink cartridges from the print head.
(3) Use cotton swabs dipped in hot water to thoroughly clean the print head and each ink cartridge.
(4) Repeat this until there is no ink residue coming off on the cotton swab.
(5) Once finished, allow to dry and replace the cartridges
(6) Try to print something now

If that does not work then you have one of two possibilities:
(1) One of the ink cartridges is defective and causing the error
(2) If it's definitely not that, then the print head will need to be replaced.

Take Care
bye

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