HP N6350 Support Question

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Question posted by ihulTesto on July 6th, 2014

Scanjet N6350 Software Does Not Install On Windows 7

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Related HP N6350 Manual Pages

HP Scanjet N6350 Getting Started Guide - Page 6

... to connect this scanner once it is installed on a network, see Configure and manage the scanner on a network in the scanner User Guide. 2 HP Scanjet N6350 Check the box contents Unpack the scanner hardware. NOTE: The contents of the box, including the number of scanning software CDs, can vary by country/region. 2 3 1 4 5 6 1 HP Scanjet N6350 Document Flatbed Scanner 2 Power supply...

HP Scanjet N6350 Getting Started Guide - Page 7

... only need to install the HP Scanjet drivers and HP Scanner Tools Utility. • If you do not already have document-management and scanning software, you can vary by country/ region. • You are prompted during the installation to decide what software to three installations of connection. • Use the USB cable to connect the scanner only to the network.

HP Scanjet N6350 Getting Started Guide - Page 8

... is connected. 4 HP Scanjet N6350 Connect the power supply 1. Plug the other end of the AC cable into the back of the power supply. 3. Press the Power button to do so during the software install (see "Install the software" on page 2). 1. CAUTION: If you are installing in a Windows environment, do not connect the scanner to the network until prompted to...

HP Scanjet N6350 Getting Started Guide - Page 9

... during the software install (see a Computer List Full dialog box. Connect the USB cable CAUTION: If you are already 20 network users, you located in a Windows environment, do not connect the scanner to your computer with the USB cable until prompted to which you see the Found Network Scanner dialog box, select the scanner with the network installation. If there...

HP Scanjet N6350 Getting Started Guide - Page 11

... the Program to be loaded, select the shortcut in the HP Scanning shortcuts dialog box. Start a scan using scanning software. • Windows: If you are already associated with each selection. • To change the order in the automatic document feeder (ADF). 2. Test the installation 1. NOTE: If you want this task. If your scanner is networked: a. English 3.

HP Scanjet N6350 Getting Started Guide - Page 12

Change scanner connectivity Windows: You can use the Network tab in the scanner User Guide. Chapter 1 If the scan does not proceed as expected, see "Uninstall and then reinstall the HP scanning software" on the network. 8 HP Scanjet N6350 For information on uninstalling and reinstalling the HP scanning software, see Basic troubleshooting tips and Scanner installation troubleshooting in ...

HP Scanjet N6350 Getting Started Guide - Page 20

... prompted, enter your scanner LCD displays computer names: a. See also • "Upload default scan shortcuts to select your scan before you can use to overtighten the guides, which can scan. 4. Take care not to start the scan from the HP scanning software. Chapter 2 5. See also "Start a scan" on page 17 16 HP Scanjet N6350

HP Scanjet N6350 User Guide - Page 3

... 15 Start a scan...15 Use the Scan button...15 Tips on using the Scan button 16 Use the HP scanning software 16 Use other software programs 17 Make copies...18 2 Configure and manage the scanner on a network Connect the scanner to a network 19 Change the scanner name...20 Connect to additional network scanners 21 Install the scanner software on additional computers 21 1

HP Scanjet N6350 User Guide - Page 7

See also • "Load originals" on page 9 • "Use the HP scanning software" on page 16 • "Make copies" on page 18 Scanner overview 1 Scanner control panel 2 Automatic document feeder (ADF) 3 ADF input tray 4 ADF output tray 5 Transparent materials adapter (TMA) 6 Power supply input 7 TMA/ADF cable input 8 USB cable port 9 Ethernet reset port ...

HP Scanjet N6350 User Guide - Page 21

... to install the HP Scanjet N6350 on a network, where it is intended for the administrator or individual responsible for managing the network scanner. The following topics describe how to configure and manage your networked scanner. • Connect the scanner to a network • Change the scanner name • Connect to additional network scanners • Install the scanner software on...

HP Scanjet N6350 User Guide - Page 23

... Before a computer can connect to additional scanners on the network using the scanner with document-management or scanning software that you already own, you only need to install the HP Scanjet drivers and Scanner Tools Utility. • If you do not see the scanner to additional network scanners" on page 21 Install the scanner software on the network, complete these steps. 1. You are...

HP Scanjet N6350 User Guide - Page 24

... software HP Scanner Tools Utility Embedded Web Server Manage: Obtain information about the status of jobs that are being processed, operating status of the scanner (including error conditions), select scan shortcuts, initiate a scan or copy, and set network settings. Manage: Use to scan pictures and documents, access help and troubleshooting information, access HP Scanning preview window...

HP Scanjet N6350 User Guide - Page 25

...; View network settings • Change network setup type • Set the link speed • Change the IP address • Restore the network defaults View network settings To view the network settings, follow these steps. 1. NOTE: You cannot change network settings using the Network Setup option on the scanner control panel LCD to HP Scanjet N6350, and then click Scanner Tools Utility...

HP Scanjet N6350 User Guide - Page 39

... is on after 60 seconds. The Power LED is warming up or scanning an original. Both LEDs are off the scanner, then turn off . Check the scanner LCD for installation and setup problems. • Check the cables • Uninstall and reinstall the software • Problems installing third-party applications that shipped with a steady green light.

HP Scanjet N6350 User Guide - Page 41

... has stopped working correctly, you insert the CD, an installation interface launches automatically. Reinstall the software using a USB connection, connect the scanner to one of the computer. Scanner initialization or hardware problems 39 3. Choose the software to do so during the software installation. See also "Check the cables" on the computer screen that shipped with your...

HP Scanjet N6350 User Guide - Page 44

... Scanjet N6350. Also, see www.hp.com/support or contact HP Customer Support. If the problem continues, proceed with your computer. 4. A cable might exist on • Scanner does not start a scan to uninstall and then reinstall the HP scanning software. a. Click Remove. Restart your scanner. c. Click Start, click Settings, and then click Control Panel (in Windows...

HP Scanjet N6350 User Guide - Page 46

... have very large file sizes, try the following selections during scanning: ◦ From the HP scanning software, select Document. ◦ On the HP Scanning shortcuts dialog box, select a word-processing program or Save to File from the scanner glass, make the following : • Verify the scan resolution setting: ◦ 200 dpi is sufficient...

HP Scanjet N6350 User Guide - Page 47

... Cancel ( ), Setup ( ), Back ( ), or Power buttons. Try reinstalling the software using the default install options. A cable might be loose. Restart your scanner model from the list. 2. Try the following procedure: 1. Scanner button issues 45 Ensure that the Disable Device Events option is not selected. • Windows XP and Vista: Ensure the Take No Action option...

HP Scanjet N6350 User Guide - Page 54

...Check network status If you are not able to scan to a network scanner, check the network status using the device. • Make sure you are unable to install the device software, ...◦ Start the HP Scanner Tools Utility. ◦ Click the Network tab, click Connect Scanner, and then follow the onscreen instructions; If prompted, highlight the HP Scanjet N6350 scanner you verified. If not,...

HP Scanjet N6350 User Guide - Page 58

... Web Server 25 using HP Scanner Tools Utility 22 using the Network menu 23 Scanner Tools Utility 22 scanning features 28 separation pad replace 35 set language 8 Power Mode 8 set link speed 24 Setup button 6 shortcuts 28 slides load 14 scanning tips 15 troubleshoot 51 software scan from 17 troubleshoot installation 37 uninstall 38 solving...