HP N6310 Support Question

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Question posted by SMikesell on May 20th, 2016

Hp 2700 Scanner Failure Error

How do you resolve HP 2700 Scanner Failure error?

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Answer #1: Posted by Odin on May 20th, 2016 3:25 PM

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Odin

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See https://support.hp.com/us-en/help/printer/scanning-issues.

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Related HP N6310 Manual Pages

HP Scanjet N6310 Getting Started Guide - Page 5

... HP scanning software overview 7 Scanner overview...9 Scanner settings...11 Load originals...12 Start a scan...18 Make copies...20 3 Product care and support Maintenance, troubleshooting, and support 22 Installation troubleshooting...22 Getting assistance...24 4 Specifications and warranty Scanner specifications...26 Transparent materials adapter (TMA) specifications 26 Automatic document...

HP Scanjet N6310 Getting Started Guide - Page 6

... number of scanning software CDs, can vary by country/region. 2 3 1 5 4 1 HP Scanjet N6310 Document Flatbed Scanner 2 Power supply and power cable 3 USB cable 4 Getting Started Guide (this book) 5 Scanning software CDs Install the software CAUTION: If you are installing the software on page 4. 2 HP Scanjet N6310 1 Scanner set up Follow these steps to remove any shipping tape...

HP Scanjet N6310 Getting Started Guide - Page 7

... CD icon that appears on the desktop, double-click the HP Scanjet N6310 Installer icon, and then follow the instructions on the screen....HP Scanjet drivers and Scanner Tools Utility. Connect the power supply 3 Insert the HP Scanning Software CD that came with the scanner can use the HP scanning software that shipped with document-management or scanning software that ship with the scanner...

HP Scanjet N6310 Getting Started Guide - Page 8

... the language, follow these steps: 1. Press OK to select the language, and then press OK again to your computer. 4 HP Scanjet N6310 Connect the square end of the USB cable to a USB port on the scanner control panel. Connect the rectangular end of the power supply. 3. Chapter 1 2. Plug the other end of the AC...

HP Scanjet N6310 Getting Started Guide - Page 10

...information on uninstalling and reinstalling the HP scanning software, see Basic troubleshooting tips and Scanner installation troubleshooting in the automatic document feeder (ADF). 2. Windows only: Start a scan using scanning software. • If you are using the HP scanning software, double-click the HP Scanning icon on page 24. 6 HP Scanjet N6310 Chapter 1 Test the installation 1.

HP Scanjet N6310 Getting Started Guide - Page 11

...; Scan slides and negatives with non-HP scanning software" on a printer. English 2 Use the scanner This section describes the HP Scanjet scanner as well as button-aware. These icons open programs for both Windows and Macintosh that allows you install the HP scanning software for scanning pictures and documents. With the HP scanning software, you can assign the...

HP Scanjet N6310 Getting Started Guide - Page 12

... also • "Load originals" on page 12 • "Use the HP scanning software" on page 19 • "Make copies" on page 20 HP scanning software for Macintosh When you started scanning pictures and documents. Open System Preferences and then click the HP Scanjet icon. Use HP Device Manager for all of the following icon is the...

HP Scanjet N6310 Getting Started Guide - Page 14

... preferences for the behavior of the scanner. Allows you to scan multipage documents quickly and easily. See also 10 HP Scanjet N6310 Chapter 2 Icon 1 2 3 4 5 Button name Attention LED LCD OK/Select Cancel Scan Description In combination with the Power LED, indicates scanner functions and error conditions. See also • "Use the automatic document feeder (ADF)" on page 12...

HP Scanjet N6310 Getting Started Guide - Page 16

... menu option opens the HP Scanjet Preferences pane in paper jams or damage to the following paper types. For more information about the HP Scanner Tools Utility, see the scanner user guide. To scan these documents, use the scanner glass instead of documents with the Scan ( ) or Copy ( ) buttons and to N6310, and then click Scanner Tools Utility. You can...

HP Scanjet N6310 Getting Started Guide - Page 24

... copy is WIA-compliant. If you want streamlined document scanning when using TWAIN-compliant scanning software, follow these steps if your scanner and select the EMC ISIS/TWAIN option. When you... ) button. When scanning documents, select the HP Scanjet N6310 Doc TWAIN driver from other software programs You can install the EMC ISIS/ TWAIN driver. Click Cancel in the HP Copy dialog box. If...

HP Scanjet N6310 Getting Started Guide - Page 26

...perform routine cleaning as thumb drives or digital cameras. 22 HP Scanjet N6310 See www.hp.com/support to the scanner. For in-depth instructions about maintaining the scanner, see the troubleshooting information in the scanner. Document pages should include cleaning the automatic document feeder (ADF), the scanner glass, and the transparent materials adapter (TMA). 3 Product care and...

HP Scanjet N6310 Getting Started Guide - Page 29

... guide (click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to N6310, point to User Guide, and then select your preferred format). • Review the scanner software help is available online at www.hp.com/support or contact your product • Valuable product and troubleshooting information for support numbers...

HP Scanjet N6310 Getting Started Guide - Page 30

... Name Description Scanner type Flatbed with this scanner is HP Model Number 0957-2230; The power supply approved for additional information on Energy Star. Additional information about your product is FCLSD-0803. Transparent materials adapter (TMA) specifications Name Media types Description Two 35 mm slides or three 35 mm negative frames 26 HP Scanjet N6310 This regulatory...

HP Scanjet N6310 Getting Started Guide - Page 32

...on its packaging indicates that HP software will help to be uninterrupted or error free. For more information about where you can be regulated because of environmental considerations. HP warrants to you that ... the product. Hewlett-Packard limited warranty statement HP Scanjet N6310 scanner Model N6310 Asia/Pacific 1 year Americas 1 year Europe/Middle East/ Africa 1 year 1.

HP Scanjet N6310 User Guide - Page 5

... as long as Windows recognizes the application as how to scan or copy original documents. • HP scanning software overview • Scanner overview • Scanner settings • Load originals • Start a scan • Make copies HP scanning software overview When you install the HP scanning software, the following : • Perform scanning functions • Access help and...

HP Scanjet N6310 User Guide - Page 7

... LED, indicates scanner functions and error conditions. • Displays available scan shortcuts that users can use the automatic document feeder (ADF)...Scanner settings" on page 6 • "Scanner LEDs" on page 16 Scanner overview 5 to scroll through and select options in progress. 5 Scan Starts a scan. 6 Power Turns the scanner on and off. 7 Copy Starts a copy, displaying the HP...

HP Scanjet N6310 User Guide - Page 17

... for that you can scan additional originals. or TWAIN-compliant. Select the settings that are scanning. NOTE: If your scanner and select the EMC ISIS/TWAIN option. When scanning documents, select the HP Scanjet N6310 Doc TWAIN driver from other software programs You can install the EMC ISIS/TWAIN driver. See also "Load originals" on...

HP Scanjet N6310 User Guide - Page 26

... repeatedly and cleaning the automatic document feeder does not help . On the Windows taskbar, click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to the scanner. Reconnect the USB cable and power cable to HP Scanjet N6310, and then click Scanner Tools Utility. 2. You can also start the HP Scanner Tools Utility from the...

HP Scanjet N6310 User Guide - Page 33

... Programs and Features tool) and then select HP Scanjet N6310 11.5. Click Start, click Settings, and then click Control Panel (in order. When you can use the onscreen help , start a scan to the scanner, the computer, and the power source. Test the scanner hardware If you think that the scanner has a hardware problem, verify that the...

HP Scanjet N6310 User Guide - Page 44

... this user guide. • Review the scanner software help format that came with the product. • Review the troubleshooting section in a help (click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to N6310, point to User Guide, and then select your HP product, please consult the following features: •...