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HP LaserJet Pro CM1415 Support Question

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Question posted by peter9510 on September 21st, 2012

Stoping Print

I have cancelled print both on screen and manually with the touch scree on the printer and the printer continues to print 150 copies... print has been deleted from screen

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Answer #1: Posted by hzplj9 on October 4th, 2012 1:23 PM

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If the print is stopped in mid travel the data sent will be corrupted as the data for the page is incomplete. It will continue to print garbage in this state until your physically switch it off. If it completes correctly there could be a faulty cable causing the printer to not get the finished command. Try a new cable(unless your wireless) Check the paper size is set correctly on both items. I have attached a link to HP which may help with diagnostic utilities and FAQ's.

https://support.hp.com/us-en/product/details/hp-laserjet-cm1410-color-multifunction-printer-series/model/4089188

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