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Question posted by xtinafiric on August 17th, 2012

Papers Stuck

i use fatter paper for print, notr usual use, my paper stuck inside on the part under the inkjet box, under that small roling bals that makes that printed paper comes out, tell me how to get the papar out hp laserjet 6l

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Answer #1: Posted by hzplj9 on September 2nd, 2012 1:55 PM

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You will need to remove the paper trays and the toner cartridge and attempt to pull the paper gently out of the printer.

If you follow this link you will find paper specifications which you can check against what you are try to use. Too heavy a paper will jam the printer as he rolers are unable to pull the weight. Other problems could be the feed rollers are getting worn.

https://support.hp.com/us-en?openCLC=true

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