HP K8600 Support Question
HP K8600 Support Question
Find answers below for this question about HP K8600 - Officejet Pro Color Inkjet Printer.Need a HP K8600 manual? We have 2 online manuals for this item!
Question posted by breuer on January 2nd, 2013
I Would Like A Hp Officejet Pro 8600 Exchanged Or Repaired (warranty)!
The copier part leaves lines on the paper. Cleaning of the printer head does not work anymore.
Current Answers
Related HP K8600 Manual Pages
User Guide - Page 4
... wall outlets before cleaning.
5. Do not install or use derivative works provided that such works are no user...line cord cannot be construed as allowed under the copyright laws. It is provided "as is prohibited, except as constituting an additional warranty. These notices must be liable for HP products and services are set forth in all material mentioning or referencing the derived work...
User Guide - Page 5
... an application for current jobs (Windows 21 To change default settings for all future jobs (Windows 21 To change settings (Mac OS 21 Use the HP Solution Center (Windows 22 Print with the rear manual feed slot 22 Print on both sides (duplexing 23 Guidelines for printing on both sides of...
User Guide - Page 7
... graphics completely 61 Output is faded or dull colored 61 Colors are printing as black and white 62 Wrong colors are printing 62 Printout shows bleeding colors 62 Colors do not line up properly 63 Lines or dots are missing from text or graphics 63
Solve paper-feed problems ...63 A paper-feed problem is occurring 63
Solve device management...
User Guide - Page 8
... 82 Placing a call ...82 After the phone support period 82 Additional warranty options 83 HP Quick Exchange Service (Japan 83
Prepare the device for shipment 83 Remove the ink ...conformity ...95 Environmental product stewardship program 96 Paper use ...96 Plastics ...96 Material safety data sheets 96 Recycling program ...96 HP inkjet supplies recycling program 96 Disposal of waste equipment...
User Guide - Page 10
... icon labels that convey the appropriate action.
6
Get started www.hp.com/support www.hp.com
HP telephone support
Lists information to change device settings, order supplies, start, and access the onscreen Help.
For more information, see Obtain HP telephone support.
During the warranty period, this support is accessible for people with the device software...
User Guide - Page 40
... • Toolbox (Windows): Click the Services tab, and then click Print Self-Test
Diagnostic Page. • HP Printer Utility (Mac OS): Click Device Information from the Information and
Support panel, and then click Print Configuration Page. ...the part numbers, first-installation dates, and end-of-warranty dates of the printheads, as well as the duplex unit), and the number of the ink cartridges....
User Guide - Page 70
...(util\ccc\uninstall.bat on .
The device cannot work if they are not all installed. • Make ...into place. For more information, see Support and warranty for information about HP support. • Hardware installation suggestions • ...paper. • Make sure that the USB drivers have not been
disabled. • If you are using a computer running one to perform a clean...
User Guide - Page 77
... one or more of the printheads are on. CAUTION: Device services or repairs required as a result of the ink cartridge lights are closed.
• Press (Resume button) to the printer from using expired ink cartridges will not be covered under the warranty.
One or more of using this cartridge is not covered under...
User Guide - Page 82
...HP 88 Black and Yellow Officejet Printhead HP 88 Magenta and Cyan Officejet Printhead
C9381 C9382
HP media To order media such as HP Premium Plus Photo Paper or HP Premium Paper, go to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer..., if you have bidirectional communication, click the Estimated
Ink Levels tab, scroll to www.hp.com.
User Guide - Page 83
... not solve your problem, try using one of the following topics: • Hewlett-Packard limited warranty statement • Obtain electronic support • Obtain HP telephone support • Prepare the device for shipment • Pack the device
Support and warranty
79 B Support and warranty
The information in Maintain and troubleshoot suggests solutions to obtain assistance.
User Guide - Page 85
...; Additional warranty options • HP Quick Exchange Service (Japan)
Before you need to your system, such as Windows XP. 3. Check the operating system that you are using online chat. • Check for the latest troubleshooting information, or product fixes and updates. You can also obtain support from the Toolbox (Windows) or the HP Printer Utility...
User Guide - Page 86
... be toll free.
Appendix B
Support process
If you register the HP Printer 3. It is available
to www.hp.com/support. Call HP support. HP support by device, country/region, and language. Telephone support numbers In many locations, HP provides toll free telephone support during the warranty period.
After the phone support period After the phone support period...
User Guide - Page 87
... your country/region and language, then explore the services and warranty area for information about the extended service plans. Prepare the device for shipment
If after contacting HP Customer Support or returning to pack your device for exchange, see Pack the device. HP Quick Exchange Service (Japan)
For instructions on how to the point of...
User Guide - Page 88
... If the device does not turn off the device. Remove the ink cartridges from the printer.
84
Support and warranty Do not send them aside. To remove printheads before shipment 1. To remove ink cartridges ... silent. If the device will not dry out, and put them with the device unless the HP customer support call agent instructs you to remove the ink cartridges.
2. Appendix B
NOTE: This ...
User Guide - Page 98
This regulatory number should not be confused with the marketing name (HP Officejet Pro K8600 Printer series) or product number (CB015A, CB016A).
94
Regulatory information Appendix D Toxic and hazardous substance table
LED indicator statement
Regulatory model number
For regulatory identification purposes, ...
User Guide - Page 100
... quickly for efficient disassembly and repair. Fasteners and other connections are marked according to international standards that enhance the ability to identify plastics for recycling purposes at : www.hp.com/go to the following topics: • Paper use • Plastics • Material safety data sheets • Recycling program • HP inkjet supplies recycling program •...
User Guide - Page 102
See ink cartridges clean printheads 49 colors bleeding 62 faded or dull 61 print black and white,
troubleshoot 62 ...lines or dots 63
H
help HP Instant Support 33
see also customer support HP Instant Support
about 29 administrator settings 28 opening 32 panels 32 HP Solution Center 22
98 Index
A
accessibility 6 accessories
installation 10 order 77 warranty 80 acoustic emissions 91 Add Printer...
User Guide - Page 103
...HP Web Jetadmin about 33
humidity specifications 90
I
Information tab, Toolbox (Windows) 31
ink cartridges estimated ink levels 36 expiration dates 36 lights 71 order online 77 part numbers 36, 77 remove 83 replace 45 status 28 supported 45, 87 warranty 80 yields 87
ink smearing, troubleshoot 61 installation
accessories 10 Add Printer...print cartridges. See media paper-feed problems,
troubleshoot 63...
User Guide - Page 104
... 16 paper guides illustration 7 troubleshoot feeding 63 troubleshoot blank pages printed 57 bleeding colors 62 colors 61...HP Instant Support 33 ink not filling text or
graphics 61
100 print driver settings 21 version 81 warranty 80
print quality diagnostic page 47 troubleshoot 59
print quality diagnostic page 47 printer driver
settings 21 version 81 warranty 80 printheads aligning 49 clean 49 clean...
User Guide - Page 105
... lines or dots 63 missing or incorrect
information 58 multiple pages are picked 64 nothing prints 55 paper-...accessory. See duplexer
Windows Add Printer installation 40 borderless printing 25 duplexing 23 HP Solution Center 22 install software...voltage specifications 90
W
warranty 80, 83 Web sites
accessibilty information 7 Apple 42 customer support 81 environmental programs 96 HP Web Jetadmin 33 ...
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