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HP EliteBook 8440p Support Question

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Question posted by Noelse on August 31st, 2013

Elitebook 8440p Can't Reset Bios Admin Password Even When Logged In As Admin

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Related HP EliteBook 8440p Manual Pages

2008 HP business notebook PC F10 Setup overview - Page 1

2008 HP Business Notebook PC F10 Setup Overview Table of Contents: Background ...2 Supported Models 2 EFI BIOS Features 3 F10 Setup 3 BIOS Users/Passwords, and One Step Log-On 10 Password Setup (with/with-out HP ProtectTools 11 HP Client Management Interface 11 Anomalies...13 Q & A...14 Resources ...16
2008 HP business notebook PC F10 Setup overview - Page 2

... 6530s • HP Compaq 6735b • HP EliteBook 2730p • HP Compaq 6735s • HP EliteBook 2530p • HP Compaq 6730b • HP Compaq 2230s • HP Compaq 6730s Background HP provides customers unique value through F10 Setup, the BIOS configuration user interface provided with HP PCs. In 2008, a new F10 Setup user interface...
2008 HP business notebook PC F10 Setup overview - Page 3

...BIOS (Read Only Memory Basic Input/Output System). Provides access to load the operating system and communicate with and without saving changes to boot options, integrated device configuration, port options, AMT options (on and DriveLock passwords...test and a hard disk test. EFI BIOS Features • SD boot capability o New HP business notebook models are separated in English, French, ...
2008 HP business notebook PC F10 Setup overview - Page 4

... least one symbol, such as $, %, ^, & or # for an F10 power on password. 4 minimum 32 maximum At least one number, such as serial number, model number, CPU type, and memory configuration. Key features for F10 Setup on select 2008 HP business notebook PCs Feature Function Options (Default in Bold where applicable) FILE MENU System...
2008 HP business notebook PC F10 Setup overview - Page 5

...select 2008 HP business notebook PCs Feature Function Options (Default in Bold where applicable) SECURITY MENU Password Policy (Cont.) ...Password? DriveLock Password Allows for HP SpareKey enrollment during POST. Fingerprint Reset on Reboot (If Present) Enabled/Disabled User Tools Change Password Change power on password N/A HP SpareKey Enrollment Allows for an F10 power on password...
2008 HP business notebook PC F10 Setup overview - Page 6

... to Cancel Performs hard drive diagnostics check. Reset Authentication Credential Resets credentials. Enabled/Disabled Reset of TPM from within the operating system. Enabled/Disabled Utilities HP Disk Sanitizer Performs erasure of an ownership tag. Performs diagnostics check on select 2008 HP business notebook PCs Feature Function Options (Default in Bold where applicable...
2008 HP business notebook PC F10 Setup overview - Page 7

.../Disabled Display Diagnostics URL Display web address for boot from SD Card. Enabled/Disabled Floppy boot Allows for F10 Setup on select 2008 HP business notebook PCs Feature Function Options (Default in increments of a custom logo screen during POST. Enabled/Disabled Parallel port mode Specifies parallel port mode. NB Upgrade Bay, NB...
2008 HP business notebook PC F10 Setup overview - Page 8

... Device Enables fingerprint reader. Enabled/Disabled Parallel Port Enables integrated parallel port. Table 1. (Continued) Key features for F10 Setup on select 2008 HP business notebook PCs Feature Function Options (Default in Bold where applicable) SYSTEM CONFIGURATION MENU Device Configurations (Cont.) Secondary Battery Fast Charge HP QuickLook Switches charging to secondary Enabled...
2008 HP business notebook PC F10 Setup overview - Page 9

Reset AMT configuration options on key. Table 1. (Continued) Key features for standard users Enabled/Disabled Allow ... restrict visibility or configurability of F10 Setup options for F10 Setup on select 2008 HP business notebook PCs Feature Function Options (Default in Bold where applicable) SYSTEM CONFIGURATION MENU Active Management Technology (AMT) Options (Displayed on Intel...
2008 HP business notebook PC F10 Setup overview - Page 10

... the system when other BIOS users fail the preboot authentication BIOS User BIOS users are created by BIOS administrator in F10 and are OS independent. Enhanced pre-boot security is an integral component of multi-user access. This group of uses cannot change their password in the pre-boot environment. The notebook then logs the user all...
2008 HP business notebook PC F10 Setup overview - Page 11

...or fingerprint and enable the preboot domain. Setting up BIOS preboot authentication without HP ProtectTools (Power On Password) Prior to 2008 business notebook platforms utilized the Power On Password to turn on BIOS preboot authentication is based on the BIOS preboot authentication, first set the BIOS administrator password via F10 setup -> Security -> User Managerment. HP CMI simplifies...
2008 HP business notebook PC F10 Setup overview - Page 12

... can: • Request in your IT environment. Alerts are sent real-time when triggered by hardware events. • Manage system BIOS settings - Capture detailed information about the processors, hard drives, memory, BIOS, drivers, including sensor information (such as over-temperature, fan stall, and hardware configuration changes) to be sent to the system...
2008 HP business notebook PC F10 Setup overview - Page 13

...: The HP_TOOLS partition must be configured remotely. Resolution: HP supports DriveLock Master and User password configuration through a software utility or manageability console has been considered, but represents a high risk for Diagnostics and QuickLook 2 to the HP Business Notebook Computer EFI Guidelines white paper on their drives. Systems Affected: All 2008 s, b, p and w business...
2008 HP business notebook PC F10 Setup overview - Page 14

...IDE) mode, does not support SATA's advanced features Redundant Array of traditional BIOS interfaces between the operating system and platform firmware. Captures Microsoft Outlook email,...can quickly recover his Windows password without launching Microsoft Outlook by desktop and laptop manufacturers for the business. Will the move to the PC's motherboard. Online help ...notebook is HP SpareKey?
2008 HP business notebook PC F10 Setup overview - Page 15

... function. Yes, however the setting of this feature various somewhat between pre-2008 platforms and later, please reference "Password Setup (with/with-out HP ProtectTools)" within this document for the HP Compaq Business Notebook PC white paper on HP.com. Yes. Yes, the user interface is translated into 12 languages. Can F10 Settings...
2008 HP business notebook PC F10 Setup overview - Page 16

... omissions contained herein. April 2009 www.hp.com/go /hpcmi HP System Software Manager web page - http://www.hp.com/go/techcenter/startup HP Business PC Security Solutions website - Resources HP Support web site -
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 1

Installing SATA Drivers on HP EliteBook Notebook PCs Introduction...2 Purpose ...2 Audience ...2 Benefits of SATA ...2 System Requirements and Prerequisites 2 System requirements ...2 System prerequisites ...2 Transitioning a Sysprep image from IDE to SATA 3 Where these guidelines are ...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 2

...Necessary drivers, especially Intel SATA AHCI Controller Driver. • Proper OS License for each PC IMPORTANT: Make sure you have a Microsoft OS license for use by HP personnel and ... minimum hardware requirements for installing XP Professional is for each system on HP EliteBook Notebook PC models. System prerequisites You will need the following guidelines provide procedures for disk...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 3

...to access the disk and finish booting. floppy disk, usb key). iaahci.inf c. iastor.inf e. Although this whitepaper is intended to cover HP Notebook PCs, this command line: • Sp#####.exe -e -f -s • Where o SP####.exe is a run time switch that directory to SATA ...your system. Note: PCI IDs for customers who need to add SATA support to HP desktop and workstation PCs.
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 20

... not be construed as constituting an additional warranty. For more information To learn more about HP business notebooks, contact your local HP sales representative or visit our Web site at: www.hp.com/go/notebooks. ©2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. registered...

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