HP ENVY 5530 Support Question
HP ENVY 5530 Support Question
Find answers below for this question about HP ENVY 5530.Need a HP ENVY 5530 manual? We have 3 online manuals for this item!
Question posted by carlflorencemolin1 on January 15th, 2014
Installing New 5530 Printer
Did all the things the instructions say, but can't print from e-mail or documents. Message on printer screen "Server connection error. There was a problem cpmmecting to the server. Touch Retry to connect again or OK to start to exit.'" Retry doesn't do anything ok just brings up the print selection icons. What to do??????????
Current Answers
Answer #1: Posted by waelsaidani1 on January 16th, 2014 8:35 AM
waelsaidani1
Member since:
May 12th, 2013 Points: 19,501,787
Member since:
May 12th, 2013 Points: 19,501,787
Hello to install the printer here is the manual, follow the instruction and guide provided for installation: http://www.helpowl.com/manuals/HP/ENVY5530/198436
Related HP ENVY 5530 Manual Pages
Reference Guide - Page 1
... computer, and then browse to learn about product features, printing, troubleshooting, and support. In the Help Viewer window, choose HP ENVY 5530 series from : www.hp.com/ePrint/ENVY5530. Double-click ReadMe.chm to www.hp.com/ePrint/ENVY5530, and then follow the on -screen instructions.
Install software: Go to open the ReadMe folder located at...
Reference Guide - Page 2
... ePrint settings, or print an Info page.
On other screens, shows information or animation on the printer.
Copy: Opens the Copy menu where you can connect your scan.
Settings ...Opens the Wireless Summary, where you can also print a wireless test report, helping diagnose network connection issues. Displays a warning or error symbol depending on with security.
Ink icon: Shows...
Reference Guide - Page 3
... wireless error. Double-click HP Uninstaller. Make sure the printer is set as Default Printer from the menu.
Connect the USB cable. 2. Insert the HP software CD into the CD/DVD drive. 3. Reset the printer. a. b. Follow the on -screen and the printed setup
instructions that the printer is powered on -screen instructions to open the CD and then double-click
HP Installer...
Reference Guide - Page 4
... -screen instructions.
www.hp.com/go/wirelessprinting
The HP Wireless Printing Center at www.hp.com/go /wpc-firewall. During the software installation, select Wireless from the VPN to install the HP printer software. From the printer control panel, press the Wireless button ( ), if it shows Wireless Off, touch Turn On.
•• Confirm that Wireless is connected to...
Reference Guide - Page 5
...: HP-print-xx-ENVY 5530 series (where xx are the unique characters to your computer or mobile device. Select Convert a USB connected printer to wireless for this printer. If you want to your printer Home screen, touch the Wireless Direct button ( ). Connect your wireless enabled device to use wireless direct from your printer software. Print as you turn on -screen instructions...
User Guide - Page 4
...49 Cartridge warranty information ...50 Tips for networked printers 60
9 Solve a problem ...63 Clear paper jam ...64 Clear carriage jam ...68 Clean ink smear ...69 Improve print quality ...70 Ink cartridge problem ...73 Unable to print ...75 Solve print problem ...79 Solve copy and scan problem ...80 Solve networking problem ...81 Cartridge errors (Windows software 82 HP support ...84
Appendix...
User Guide - Page 10
...: Opens the Web Services Summary menu, where you can also print a wireless test report, helping diagnose network connection issues. On another screen, shows information or animation on the printer. Cancel: Stops the current operation.
Control panel and status lights
Touch the directional buttons to access and print information from the web, such as coupons, coloring pages...
User Guide - Page 11
...message on , but the printer is off the wireless light is not connected to a network. Quick Forms: Using HP Quick Forms, you can print.
● Slow blinking light indicates that wireless connection has been established and you can print... a destination for your printer is within the range of wireless signal.
● Fast blinking light indicates wireless error.
Figure 2-5 ePrint button...
User Guide - Page 20
... connect a computer, mobile device, or printer to the printer without a router on your mobile device. For more information.
This section contains the following guidelines: ● Make sure your mobile device does not support Wi-Fi, you are using a mobile device, make sure you have installed a compatible printing app on page 57.
2. For more information, see the documentation...
User Guide - Page 21
... is turned on -screen instructions.
5. Print your document.
a. Select Connect New Printer.
d. Make sure you have turned on HP wireless direct on with security, enter the password when prompted.
4. From the computer, connect to the computer over a wireless network. Follow the on with the computer. of wireless networks shown such as HP-Print-**-ENVY-5530 (where ** are the...
User Guide - Page 22
...print a black and white document using black ink only, click the Advanced button. To view the estimated ink levels, touch...screen. Printer ...print photos saved on your computer. Tips for and tested with the printer's name.
◦ Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 5530 series, and then click HP ENVY 5530...
User Guide - Page 34
... who can use HP ePrint via a USB connection to your printer's ePrint email address to sign up for an account on the page to print, and get help for printing.
Create a new email and attach the document to the printer email address.
Send the email to print. Some updates might print differently from anywhere
1. Before you can use ePrint...
User Guide - Page 48
... ink levels from the control panel ● From the Home screen, touch the Ink icon to open the printer software.
NOTE: If you receive a low-ink warning message, consider having a replacement cartridge available to replace the cartridges until the print quality is used in the printing process in a number of different ways, including in the initialization...
User Guide - Page 53
... documents, copy photos, and print jobs from the ink cartridge carriage. ENWW
Use single-cartridge mode 49 If the message is displayed and two ink cartridges are installed in the printer, verify that the ink cartridge is removed from the computer. NOTE: When the HP ENVY 5530 series operates in the HP ENVY 5530 series to operate the HP ENVY 5530...
User Guide - Page 58
... a timer for approximately four minutes during which the corresponding button on the networking device needs to be pressed or the router PIN needs to be connected to install the HP ENVY 5530 series on the printer until the task has been completed or the error cleared before pressing the Wireless button.
2. Wi-Fi Protected Setup (WPS - NOTE...
User Guide - Page 59
... on a wireless network that has Internet access, HP recommends that includes a wireless router or access point. a.
Connect a new printer If you have already installed the printer software.
Traditional wireless connection (requires router)
To connect the HP ENVY 5530 series to an integrated wireless WLAN 802.11 network, you will only support 2.4Ghz.
● A desktop computer or laptop...
User Guide - Page 61
...wireless direct password when prompted.
4. Turn on the Wi-Fi connection, search for more information. Touch Wireless Direct, touch On (No Security) or On (With Security). From your computer or mobile device. To connect wirelessly to the printer without a router 1.
b. Print a photo or a document as HP-Print-**-ENVY-5530 (where ** are the unique characters to go online for and...
User Guide - Page 74
... app bar, and then click the icon with the printer's name.
● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 5530 series, and then click HP ENVY 5530 series.
b. Improve print quality
NOTE: To avoid print quality problems, always turn off using original HP ink cartridges...
User Guide - Page 79
..., try the following the onscreen instructions.
2. If your computer is set as the default printer. Depending on and that the printer is connected to print, try to print again.
4. Depending upon your operating system, do one of the following : ● Windows 8: Point to or tap the upper-right corner of the screen to open the Charms bar...
User Guide - Page 83
... ENVY 5530 e-Allin-One series, click the Help button, and then double-click HP Print and Scan Doctor. From
the Home screen, touch the Settings icon, and then touch Tools. To access the software on Windows, click the Start menu on your computer, then select All Programs, and then click HP. Solve print problem
Make sure that the printer...
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