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HP Deskjet 3070A Support Question

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Question posted by thaiskycow on March 26th, 2012

Install Ink Cartridges

I have just purchased and installed the printer with new cartridges. However the message on the printer is "Install Ink Cartridges". When I press print on the laptop I am receiving a "Ink Cartridge Problem" How can this be when everything is just out of the box?

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Related HP Deskjet 3070A Manual Pages

Reference Guide - Page 1

Printed in [French] Printed in [Spanish] Printed in [English] EN ES FR HP DESKJET 3070A e-ALL-IN-ONE SERIES Start by following the setup instructions in the setup poster. Cyan, Magenta, Yellow, and Black Cartridges 564 www.hp.com/support English *CQ191-90044* *CQ191-90044* CQ191-90044 © 2010 Hewlett-Packard Development Company, L.P.

Reference Guide - Page 2

... network. • If you did not enable ePrint when you first installed your printer software, press the ePrint button on the control panel to enable ePrint, and then follow the instructions on the printer display. • When you enable ePrint you can check estimated ink levels, change Auto Power-Off setting, perform maintenance tasks, and...

Reference Guide - Page 3

... software will guide you only need to your home network and installed on additional computers. 3 Mac Use HP Setup Assistant in Applications/HewlettPackard/Device Utilities to change it again when installing the HP Deskjet software on a network computer, for this printer. From the computer's start menu, select All Programs or Programs, and then select HP...

Reference Guide - Page 4

... support information. The Declaration of Conformity for printing, and in printhead servicing, which prepares the device and cartridges for this product is available at the following...ink is left in the cartridge after it is automatically installed during printer software installation. Windows Find electronic Help After software installation, click Start > All Programs > HP > HP Deskjet 3070A...

Reference Guide - Page 7

... using the HP printer, you will recover a network communication issue. If you are still having wireless printing problems go /wirelessprinting. The alert message may see include:...is connected to access the product over the network when installing the printer software. - Firewalls can block communication between devices connected on a different network; A quick troubleshooting technique...

Reference Guide - Page 8

...cartridge has been reached, whichever occurs first. For software products, HP's limited warranty applies only to a failure to new...purchase agreement. You may be available from defects in Canada), may: a. HP printer limited warranty statement HP product Software Media Printer Print or Ink cartridges...not cover HP ink products that this HP Limited Warranty. If HP receives, during the ...

User Guide - Page 13

... printed on should be loaded correctly, and the product should have the appropriate settings. The flap should face down list. 8. Ink tips • Use genuine HP ink cartridges. • Install the yellow, magenta, cyan, and black cartridges correctly. Select Quick Forms from the Media drop-down . The side to format text for more envelopes into the printer...

User Guide - Page 14

Paper loading tips • Load a stack of paper (not just one side. In the Printer Software, click Printer Actions and then click Set Preferences to : www.hp.com/go to access the print driver. If you believe you purchased genuine HP ink cartridges, go /anticounterfeit • Ink level warnings and indicators provide estimates for planning purposes only. Click OK...

User Guide - Page 20

... and dries quickly without smudging. HP Printing Paper • HP Printing Paper is easy to share. shirts from your photos are the ideal solution for less smearing, bolder blacks, and vivid colors. This film is a high-quality multifunction paper. Slide paper-width guides outward. Original HP inks and HP Advanced Photo Paper have been...

User Guide - Page 31

... Forms, press the Setup button. In addition, some residual ink is left in the cartridges. Select Ink Status To check the ink levels from the control panel 1. When you receive a low-ink warning message, consider having a replacement cartridge available to open the Printer Software. Locate the cartridge number on the printer ▲ The cartridge number is used in the printing process in...

User Guide - Page 32

... right side of the shopping links on . 2. Press tab on page 29 Replace the cartridges To replace the cartridges 1. NOTE: You can also access the Printer Software by clicking Start > Programs > HP > HP Deskjet 3070 B611 series > HP Deskjet 3070 B611 series 2. Original HP cartridges are designed and tested with cartridges Wait for the HP All-in all...

User Guide - Page 34

... warranty does not cover HP ink products that came with the product. Chapter 7 d. The end of warranty date, in its designated HP printing device. Cartridge warranty information The HP cartridge warranty is applicable when the product is not depleted and the end of the HP Limited Warranty Statement, see the printed documentation that have been refilled...

User Guide - Page 39

... you install a new cartridge. Check the estimated ink levels to align the cartridges every time you are low on ink. The HP All-in -One prompts you to determine if the cartridges are using genuine HP cartridges. 2. Load the cartridge alignment sheet print side down list. Load letter or A4 unused plain white paper into the input tray. b. In the Printer...

User Guide - Page 40

...towards the back of the printer, open cartridge access door to remove jammed paper. If the paper jam is located in the cartridge access area, pull on the Device Services tab. Follow the ... Clean Ink Cartridges on the paper to locate jam. Clean the print cartridges automatically, if the diagnostic page shows steaks or missing portions of the printer, pull out jammed paper and then press OK....

User Guide - Page 44

... ink cartridges. 1. Ink cartridge problem First try removing and reinserting the cartridges. This could result in the product as soon as possible. Press tab on . 2. NOTE: If you do not see it from the Tools menu. 3. Printhead failure The printhead in the error message, then remove it . 2. Make sure that power is not recommended to manage the printer...

User Guide - Page 45

... lint-free cloth. The electrical contacts are labeled SETUP, and they calibrate your printer before the first print job. 4. On the inside of the ink cartridge. 5. Reinstall the ink cartridge. 9. Close the access door, and check if the error message has gone away. 10. If you still receive the error message, turn the product off, and then on the...

User Guide - Page 46

... still receive a supply upgrade problem error message contact HP support. You can use the orange caps from the SETUP cartridges if necessary. Close the access door, then wait until the carriage stops moving . WARNING! Insert the original cartridge in the carriage. 3. Chapter 9 and install the SETUP cartridges to recognize the supply upgrade cartridge. 1. After printer setup...

User Guide - Page 50

...displays Copy, Scan, and Quick Forms. If you do . 2. From the printer display home screen press the Setup button. Specifications Technical specifications for the HP All-in-One are provided... the HP online support Web site at www.hp.com/support. From the Tools menu, select Cartridge Chip Info. Environmental specifications • Recommended operating temperature range: 15 ºC to 32 º...

User Guide - Page 52

... of HP products, please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ HP inkjet supplies recycling program HP is committed to help you recycle used print cartridges and ink cartridges free of charge. Design for recycling purposes at : www.hp.com/go/msds Recycling program HP offers an increasing number of product return and...

User Guide - Page 59

... I interface card 33, 34 N network interface card 33, 34 P paper recommended types 17 phone support 45 phone support period period for support 45 print specifications 49 R recycle ink cartridges 50 regulatory notices regulatory model identification number 53 wireless statements 55 S scan scan specifications 49 support process 45 system requirements 48 T technical information copy...