HP Deskjet 3000 Support Question

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Question posted by vulturelake on May 8th, 2013

Hp Deskjet 3000 Will Not Print Colour

-reinstalled software -tried new colour cartridge -test page only prints shades of grey and NO colour

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Related HP Deskjet 3000 Manual Pages

Reference Guide - Page 1

Printed in [French] Printed in [Spanish] Printed in [English] EN ES FR HP DESKJET 3000 PRINTER J310 SERIES Start by following the setup instructions in the Setup Guide. Black Cartridge 61 Tri-color Cartridge 61 www.hp.com/support English *CH393-90016* *CH393-90016* CH393-90016 © 2010 Hewlett-Packard Development Company, L.P.

Reference Guide - Page 3

...printer. During the software installation, the software will turn on and stay on -screen instructions. In some cases, the software may be able to install the HP Deskjet software...printer's folder. Click Start > All Programs > HP > HP Deskjet 3000 J310 series, then select Connect new Printer. 2. On the desktop, open the CD and then double-click HP Installer and follow the on . If the HP Deskjet...

Reference Guide - Page 4

... system requirements, and the most recent updates to open and then select ReadMe in the cartridge after it is used . Windows: Find electronic Help After software installation, click Start > All Programs > HP > HP Deskjet 3000 J310 series > Help. Find Readme Insert the software CD, and then double-click the Read Me folder located at the following web address...

Reference Guide - Page 5

... computer. 2. To install the software: 1. Mac: If you are unable to print a test page: •• If your printer is connected to your computer with a USB cable, make sure the cable connections are still unable to print, uninstall and reinstall the software: Note: The uninstaller removes all of the HP software components that your printer has a check mark in the...

Reference Guide - Page 6

... connect the product to the network. From the printer display, select Print Reports to print the network test page and the network information page. 2: If you determined in the computer CD/DVD drive. 2. Insert the product Software CD in Step 1 that will be found automatically during software installation, try again. 3. If the device is connected to the...

Reference Guide - Page 7

... VPN to print, try the following possible conditions: •• Your computer might see alert messages from outside your home network. To locate the Network Diagnostic tool Go to a VPN is connected to your home network. -- Being connected to the electronic Help: Start > Programs or All Programs > HP > HP Deskjet 3000 J310 series > Help. Many security software vendors...

Reference Guide - Page 8

...HP cartridge or a refilled cartridge does not affect either new or like-new, provided that of : a. Unauthorized modification or misuse. 4. However, if printer failure or damage is distributed by HP; b. HP...the HP ink is inconsistent with local law, this HP Limited Warranty. HP printer limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads...

Setup Guide - Page 8

...* *CB730-90016* XXXXX-XXXXX English EN EN EN HP DESKJET 3000 PRINTER J310 SERIES Start by registering at http://www.register.hp.com. For computers without a CD/DVD drive, please go to www.hp.com/support to download and install the printer software. Black Cartridge 61 Tri-color Cartridge 61 www.hp.com/support www.hp.com/support Si no dispone de una unidad...

User Guide - Page 3

... to know the HP Printer Printer parts...5 Control panel features...6 Status Lights...7 Wireless Status Light...8 3 Print Print documents...9 Print photos...10 Print envelopes...11 Quick Forms...12 Tips for print success...12 5 Work with cartridges Check the estimated ink levels 23 Order ink supplies...24 Replace the cartridges...25 Use single-cartridge mode...27 Cartridge warranty information 27...

User Guide - Page 8

...6 Selection buttons: Use buttons to select menu items on the printer display. 7 Printer display: Displays estimated ink levels for these options on the printer display. 8 Cartridge light: Indicates low ink or a print cartridge problem. 9 Attention light: Indicates that requires your attention. 6 Get to know the HP Printer Wireless 5 6 ! 9 8 7 1 On button and light: Turns the product on...

User Guide - Page 9

...2. Get to identify if only one cartridge is a defective The printer is a paper jam. Replace the cartridge when print quality is on Close cartridge door. Status Lights 7 See below...See Identify a defective cartridge to know the HP Printer Both cartridges lights are not installed, incompatible or defective. Insert cartridges if missing or insert compatible cartridges. Wait a minute, ...

User Guide - Page 10

... cannot be established. Refer to be established, make sure printer is searching for connection to messages on the printer display. Get to know the HP Printer Wireless error has occurred. Press wireless button to know the HP Printer 8 Get to enable wireless printing and access wireless menu on printer display. Chapter 2 (continued) Behavior Wireless Status Light Light...

User Guide - Page 13

... processing software. Place the envelopes in the Print dialog box. Print Print envelopes 11 NOTE: For maximum dpi resolution, go to select the appropriate output quality from the Print in the input tray. Click OK to return to be flat before printing. Click OK, and then click Print or OK in the right side of the HP Printer. For...

User Guide - Page 15

.../ Output drop-down menu. • Click the HP Printer desktop icon to replace the cartridges until print quality becomes unacceptable. • You can also access the Printer Software by clicking Start > Programs > HP > HP Deskjet 3000 J310 series > HP Deskjet 3000 J310 series Notes • Genuine HP ink cartridges are designed and tested with the blank side facing up. Reload the...

User Guide - Page 25

... Printer Software by clicking Start > Programs > HP > HP Deskjet 3000 J310 series > HP Deskjet 3000 J310 series 2. Check the estimated ink levels 23 The ink supply level shows an estimate of the amount of different ways, including in another printer, the ink level indicator might need to avoid possible printing delays. You do not have installed a refilled or remanufactured cartridge...

User Guide - Page 26

...> HP > HP Deskjet 3000 J310 series > HP Deskjet 3000 J310 series 2. xxxxxx Model No. In the Printer Software, click Shop For Supplies Online. xxxxx xx HP Ink Cartridge Work with HP printers to www.hp.com/buy/supplies. Related topics Order ink supplies 24 Work with cartridges If prompted, choose your country/region, you may still view supplies information and print a list for the HP...

User Guide - Page 35

... genuine HP cartridges. 2. Make sure you have selected the appropriate paper type and print quality from the Printer Software NOTE: Aligning the cartridges ensures high-quality output. Click Align Ink Cartridges tab. The HP Printer prompts you to access the Printer Toolbox. To print a diagnostics page a. If you print a document after installing a new cartridge. Improve print quality...

User Guide - Page 44

... country/region to these questions: ◦ Has this situation (such as a thunderstorm, product was moved, etc.)? Go to provide the following information: • Product name (HP Deskjet 3000 J310 series) • Model number (located inside the cartridge door) Product No. Be prepared to www.hp.com/support, select your HP dealer or call costs information, see www...

User Guide - Page 50

Toxic and hazardous substance table Technical information Regulatory notices The HP Printer meets product requirements from regulatory agencies in Japan about the power cord • HP Deskjet 3000 J310 series declaration of the European Parliament and the Council). This section contains the following topics: • Regulatory model identification number • FCC statement • Notice ...

User Guide - Page 53

... accordingly. Additional Information: 1) This product is the main product identifier in the regulatory documentation and test reports, this device must accept any interference received, including interference that the product Product Name and Model: HP Deskjet 3000 printer J310 series Regulatory Model Number: 1) VCVRA-1005 Product Options: All Radio Module: SDGOB-0892 Power Adapters...