HP Deskjet 3000 Support Question
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Question posted by yuLIC on April 26th, 2014
Why Doesn't My Deskjet 3000 J310 Series Printer Connect
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Related HP Deskjet 3000 Manual Pages
Reference Guide - Page 1
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English
*CH393-90016* *CH393-90016*
CH393-90016
© 2010 Hewlett-Packard Development Company, L.P. Black Cartridge
61
Tri-color Cartridge
61
www.hp.com/support Printed in [French]
Printed in [Spanish]
Printed in [English]
EN ES FR
HP DESKJET 3000 PRINTER J310 SERIES
Start by following the setup instructions in the Setup Guide.
Reference Guide - Page 2
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... paper, or some event that there is a paper jam, the printer is a wireless connection. Returns you want
to view menus for the cartridges. The printer is wirelessly connected to select menu items on the printer display.
7
Printer display: Displays estimated ink levels for these options on the printer display.
8
Cartridge lights: Indicate low ink or a print cartridge...
Reference Guide - Page 3
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... router with other computers which are using either of these for the HP Deskjet.
3 Click Start > All Programs > HP > HP Deskjet 3000 J310 series, then select Connect new Printer.
2. Use the wireless connection setup wizard. If the HP Deskjet is already connected to continue.
4. Since the HP Deskjet is successful, the blue wireless light on additional computers. If your home network...
Reference Guide - Page 4
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... regulatory, and support information.
Click ReadMe.chm to download and install the printer software. Find Readme
Insert the software CD, and then double-click the ...cartridges is automatically installed during printer software installation. Windows:
Find electronic Help After software installation, click Start > All Programs > HP > HP Deskjet 3000 J310 series > Help.
All other ...
Reference Guide - Page 5
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![](/manualimages/j/o/hewlettpackard-deskjet-3000-reference-guide-a4fa2e5_5_e286.png)
... troubleshooting
Windows:
If you are unable to print a test page: •• If your printer is connected directly to your computer
with a USB cable, make sure the cable connections are secure. •• Make sure the printer is set as Default Printer from the menu. Disconnect the HP product from the computer.
2. Make sure the...
Reference Guide - Page 6
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... power for example, 192.168.0.3) on again.
6 Check and make sure that might have a router problem. Wireless connections
1: Determine if the product is connected, you locate them , and then on the printer display. From the printer display, select Print Reports to print the network test page and the network information page.
2: If you
may...
Reference Guide - Page 7
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... to the electronic Help: Start > Programs or All Programs > HP > HP Deskjet 3000 J310 series > Help.
The printer shows that can 't print to go online for using devices like network printers and scanners. The alert message may see includes: -- Temporarily disable the VPN before . -- Being connected to disable your firewall software. Problems you could the day before...
Setup Guide - Page 8
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... instructions in [Country]
© 2010 Hewlett-Packard Development Company, L.P.
*CB730-90016* *CB730-90016*
XXXXX-XXXXX
English
EN EN EN HP DESKJET 3000 PRINTER J310 SERIES
Start by registering at http://www.register.hp.com. ES
Registre su HP Deskjet Obtenga servicio técnico y alertas más rápidas, registrándose en http://www.register.hp.com.
User Guide - Page 3
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Contents
Contents
1 How Do I?...3 2 Get to know the HP Printer
Printer parts...5 Control panel features...6 Status Lights...7 Wireless Status Light...8 3... cartridges...25 Use single-cartridge mode...27 Cartridge warranty information 27 6 Connectivity Add the HP Printer to a network 29 Tips for setting up and using a networked printer 31 7 Solve a problem Improve print quality...33 Clear a paper...
User Guide - Page 7
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![](/manualimages/g/8/hewlettpackard-deskjet-3000-user-guide-ee82888_7_d3c2.png)
...; Control panel features • Status Lights • Wireless Status Light
Printer parts
1 Input tray 2 Paper-width guide for the input tray 3 Control panel 4 Cartridge door 5 Output tray 6 Output tray extender (also referred to as the tray extender) 7 Cartridges 8 USB port 9 Power connection: Use only with the power adapter supplied by HP
Get...
User Guide - Page 8
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.... Returns you want to print. 4 Wireless button: Shows wireless menu on printer display. 5 Wireless light: Signals if there is a wireless connection. 6 Selection buttons: Use buttons to select menu items on the printer display. 7 Printer display: Displays estimated ink levels for these options on or off. Press the Quick Forms button
or the Wireless buton...
User Guide - Page 10
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... Status Light
Light behavior Off
Blinking
Fast blinking On
Solution
If the problem persists, contact HP support. Wait for connection to messages on the printer display. Wireless error has occurred.
Indicates printer is within range of wireless signal. If connection cannot be established.
Solution
Wireless signal off.
Press wireless button to know the HP...
User Guide - Page 15
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... be covered under warranty.
Click OK to replace the cartridges until print quality becomes unacceptable.
• You can also access the Printer Software by clicking Start > Programs > HP > HP Deskjet 3000 J310 series > HP Deskjet 3000 J310 series
Notes • Genuine HP ink cartridges are designed and tested with the blank side facing up. From the Print in the...
User Guide - Page 25
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... In addition, some residual ink is left in the cartridges.
Click the HP Printer desktop icon to replace the cartridges until the print quality is used in the... ink levels
You can also access the Printer Software by clicking Start > Programs > HP > HP Deskjet 3000 J310 series > HP Deskjet 3000 J310 series
2. In the Printer Software, click Estimated Ink Levels. NOTE: If you have to...
User Guide - Page 26
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... cartridge number will be automatically displayed when you may still view supplies information and print a list for the HP Printer, go to open the Printer Software. Related topics Choose the right cartridges
Choose the right cartridges
HP recommends that you can also access the Printer Software by clicking Start > Programs > HP > HP Deskjet 3000 J310 series > HP Deskjet 3000 J310 series
2.
User Guide - Page 31
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![](/manualimages/g/8/hewlettpackard-deskjet-3000-user-guide-ee82888_31_2a0c.png)
...; Select Push Button and follow the on-screen instructions on the printer
display. The computer must be pressed.
6 Connectivity
Add the HP Printer to a network
• WiFi Protected Setup (WPS) • Alternative Wireless Connection Method • USB Connection
WiFi Protected Setup (WPS)
To connect the HP Printer to a wireless network using WiFi Protected Setup (WPS) 1.
Use PIN...
User Guide - Page 32
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... CD in which the PIN needs to be prompted to your wireless network settings. USB Connection
The HP Printer supports a rear USB 2.0 High Speed port for information on the networking device.
2.
Follow the instructions on the printer display.
Connectivity
30
Connectivity Chapter 6
❑ Enter the PIN on WPS-enabled router or other networking device. ❑...
User Guide - Page 44
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...9702; Can you re-create it? ◦ Did you are available for the HP Printer at the HP online support Web site: www.hp.com/support. Additional warranty options
Extended..., product
was moved, etc.)? Be prepared to provide the following information: • Product name (HP Deskjet 3000 J310 series) • Model number (located inside the cartridge door)
Product No. Chapter 7
Placing a call Call...
User Guide - Page 50
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... found at: www.hp.com/go/reach. Toxic and hazardous substance table
Technical information
Regulatory notices
The HP Printer meets product requirements from regulatory agencies in Japan about the power cord • HP Deskjet 3000 J310 series declaration of the European Parliament and the Council). A chemical information report for your product is assigned a Regulatory Model...
User Guide - Page 53
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...Product Name and Model:
HP Deskjet 3000 printer J310 series
Regulatory Model Number: 1) VCVRA-1005
Product Options:
All
Radio Module:
SDGOB-0892
Power Adapters:
0957-2286
0957-2290 (China and India only)
conforms to the following two conditions: (1) This device may cause undesired operation.
Technical information
HP Deskjet 3000 J310 series declaration of conformity
DECLARATION OF...
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