HP Deskjet 1010 Support Question
HP Deskjet 1010 Support Question
Find answers below for this question about HP Deskjet 1010.Need a HP Deskjet 1010 manual? We have 3 online manuals for this item!
Question posted by sranelle on February 22nd, 2014
1393126706/**http://www.manualowl.com/m/hewlett-packard/deskjet-1010/manual/3617
just bought an HPDJ1010C, have installed it to m y computer but it will not print anything
Current Answers
Answer #1: Posted by SoCalWoman on February 23rd, 2014 1:20 PM
SoCalWoman
Member since:
December 16th, 2012 Points: 2,938,577
Member since:
December 16th, 2012 Points: 2,938,577
Hello sranelle,
You should begin with a fresh install/set-up. So please completely unplug the printer from BOTH computer/laptop and the Printer itself. (data cable and power cord)
Go to the Printers folder in your Control Panel and remove any driver for this printer model that may already be installed on your computer/laptop. Then Reboot your system. Leave printer off to the side for now.
Next is to download the Printer's Driver from the HP Website. The driver for your printer can be accessed here.
Once there, choose your operating system from the dropdown menu in the middle of the screen. This will pull up a list of downloads available for your system.
Choose the title "Driver" and download it. Once complete, the install wizard should open to guide you through the installation process. Just follow the prompts to completion.
Note: The printer should remain disconnected until instructed to do so during the set-up process.
Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
~It always seems impossible until it is done~
Nelson Mandela
Related HP Deskjet 1010 Manual Pages
Reference Guide - Page 1
... statements, in the cartridge after it from the cartridges is used in the printing process in [French]
© 2013 Hewlett-Packard Development Company, L.P. In the Help Viewer window, choose HP Deskjet 1010 series from : www.hp.com/ePrint/DJ1010.
Learn more
Electronic Help: Install electronic Help by selecting it is used . Mac: Double-click the CD icon...
Reference Guide - Page 2
... Default Printer from the menu.
Click a print job to open the CD and then double-click
HP Installer. 4. If you made any changes, try to it . 4. Reset the printer. Turn off the printer and unplug the power cord. Open the Applications: Hewlett-Packard folder. 3.
Make sure the printer is not selected as the default printer, right-click the printer icon...
Reference Guide - Page 3
...not cover any HP support contract with . 1 year
1 year unless otherwise stated
A. Hewlett-Packard (HP) warrants to execute programming instructions. For software products, HP's limited warranty applies ... HP will be interrupted or error free. 3. English
HP printer limited warranty statement
HP product Software Media Printer Print or Ink cartridges
Printheads (only applies to HP. 8. HP ...
User Guide - Page 3
Table of contents
1 HP Deskjet 1010 series Help ...1
2 Get to know the HP Deskjet 1010 series ...3 Printer parts ...4 On button light ...5 Auto-Off ...6
3 Print ...7 Print documents ...8 Print photos ...10 Print envelopes ...11 Print using maximum dpi ...12 Tips for print success ...13
4 Paper basics ...15 Recommended papers for printing ...16 Load media ...18
5 Work with ink cartridges ...23 ...
User Guide - Page 4
... quality ...38 Clear paper jam ...41 Unable to print ...44 Clear print carriage ...48 Identify a defective cartridge ...49 Prepare trays ...50 Printer failure ...51 Ink cartridge problem ...52 Older generation cartridges ...54 HP support ...55
Appendix A Technical information ...59 Hewlett-Packard Company notices ...60 Specifications ...61 Environmental product stewardship program 64 Regulatory...
User Guide - Page 5
1 HP Deskjet 1010 series Help
Learn how to use your HP Deskjet 1010 series ● Printer parts on page 4 ● On button light on page 5 ● Load media on page 18 ● Replace ink cartridges on page 27 ● Clear paper jam on page 41
ENWW
1
User Guide - Page 7
2 Get to know the HP Deskjet 1010 series
● Printer parts ● On button light ● Auto-Off
ENWW
3
User Guide - Page 8
Printer parts
1
On button
2
Paper-width guide for the input tray
3
Input tray
4
Ink cartridges
5
USB port
6
Cartridge access door
7
Output tray
8
Output tray extender (also referred to as the tray extender)
9
Power connection
4 Chapter 2 Get to know the HP Deskjet 1010 series
ENWW
User Guide - Page 10
... button to turn off completely, so you choose.
6 Chapter 2 Get to access the printer toolbox.
3. In the printer software, select Print, and then click Maintain Your Printer to know the HP Deskjet 1010 series
ENWW
When Auto-Off is automatically disabled when the printer establishes a wireless or Ethernet network connection. Click Advanced Settings, and then follow the...
User Guide - Page 28
... information, see www.hp.com/go/ inkusage.
24 Chapter 5 Work with the printer's name.
● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP Deskjet 1010 series, and then click HP Deskjet 1010 series.
2. NOTE: Ink level warnings and indicators provide estimates for printing, and in the...
User Guide - Page 29
... to www.hp.com/buy/supplies. Depending on your country/region, you use this link. Locate the cartridge number on the printer
● The cartridge number is not supported in the printer software 1. The correct cartridge number appears when you may still view supplies information and print a list for the HP Deskjet 1010 series, go to...
User Guide - Page 33
... Deskjet 1010 series operates in the printer, verify that the ink cartridge is removed from each ink cartridge.
When plastic tape covers the ink cartridge contacts, the printer ...installed in single-cartridge mode, a message is displayed on screen. Exit single-cartridge mode
● Install both the black and tri-color cartridges in the HP Deskjet 1010 series to operate the HP Deskjet 1010...
User Guide - Page 60
... at about support options.
56 Chapter 7 Solve a problem
ENWW Placing a call costs information, see www.hp.com/support.
Be prepared to provide the following information:
● Product name (Located on the printer, such as HP Deskjet 1010, HP Deskjet Ink Advantage 1015)
● Product number (located inside the cartridge access door)
● Serial number (located...
User Guide - Page 61
ENWW
HP support 57 Additional warranty options
Extended service plans are available for information about the extended service plans. Go to www.hp.com/support, select your country/region and language, then explore the services and warranty area for the HP Deskjet 1010 series at additional costs.
User Guide - Page 63
This section contains the following topics: ● Hewlett-Packard Company notices ● Specifications ● Environmental product stewardship program ● Regulatory notices
ENWW
59 For additional specifications, see the printed documentation that came with the HP Deskjet 1010 series. A Technical information
The technical specifications and international regulatory information for ...
User Guide - Page 64
..., adaptation, or translation of this material is subject to change without prior written permission of Microsoft Corporation.
60 Appendix A Technical information
ENWW
registered trademarks of Hewlett-Packard, except as constituting an additional warranty. Nothing herein should be liable for HP products and services are U.S. HP shall not be construed as allowed under...
User Guide - Page 65
...com/support. ● System requirements ● Environmental specifications ● Input tray capacity ● Output tray capacity ● Paper size ● Paper weights ● Print specifications ● Print...In the presence of high electromagnetic fields, it is possible the output from the HP Deskjet 1010
series may be slightly distorted ● HP recommends using a USB cable less than ...
User Guide - Page 68
... life.
64 Appendix A Technical information
ENWW For more information on HP's environmental initiatives.
www.hp.com/hpinfo/globalcitizenship/environment/
Paper use of hazardous substance (India)
Eco-Tips
HP is committed to identify ...kept to separate easily.
Environmental product stewardship program
Hewlett-Packard is committed to locate, access, and remove using common tools.
User Guide - Page 69
... for imaging equipment. The following website: www.hp.com/hpinfo/globalcitizenship/environment/recycle/
Power consumption
Hewlett-Packard printing and imaging equipment marked with some of its most ... setup of printer, the printer will appear on ENERGY STAR qualified imaging products:
Additional ENERGY STAR qualified imaging product model information is listed at : www.hp.com/go/msds
...
User Guide - Page 75
...-MHz to 2454-MHz frequency band (channels 1 to 13). Products with wireless LAN devices
● Some countries may be used indoors for regulatory matters is:
Hewlett-Packard GmbH, Dept./MS: HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY
ENWW
Regulatory notices 71 For outdoor use only or restrictions of the wireless network...
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