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Question posted by patrickroberds on May 3rd, 2012

Reset Hp Designjet T790 To Factory Defaults

My admin locked us out of the printer and have no access to the printer from the web or front panel. How do we reset to factory defaults with no normal access to the controls.

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Answer #1: Posted by susaxman on May 4th, 2012 9:23 AM

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susaxman

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As soon as initial screen appears, press CANCEL, HOME, HELP "in that order" SEPARATELY. SCREEN SHOULD FLASH THREE TIMES...

scroll and select EEPROM RESET, CLICK OK to reset EEPROM.

Answer #2: Posted by verma1653 on August 29th, 2013 2:12 AM

verma1653

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Just want to add that the solution works for T1300 as well. Only difference is that screen flashes 4 times and it starts to boot like normally but gets you the diagnostic screen where you can scroll down to EEPROM reset

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