HP DVD565S Support Question
HP DVD565S Support Question
Find answers below for this question about HP DVD565S.Question posted by mrichey on February 3rd, 2013
Win7 Won't Recognize The Drive.
Why will Windows 7 not recognize this drive when connected? I am using both USB cords that came wiith the drive. The blue lite is on. PC won't "see" the drive.
Current Answers
Answer #1: Posted by tintinb on February 3rd, 2013 9:01 PM
tintinb
Member since:
October 26th, 2012 Points: 7,056,550
Member since:
October 26th, 2012 Points: 7,056,550
Based on my research, your Windows 7 computer cannot detect HP DVD565S because there is no available driver software for this device that will work on Windows 7. The available driver software for this device is compatible with Windows XP and Windows Vista Operating Systems. The best solution for this is to downgrade your Operating System. You can download these driver software here:
If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.
Regards,
Tintin
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