HP Color LaserJet 5500 Support Question
HP Color LaserJet 5500 Support Question
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Question posted by jdp3sm on August 31st, 2014
How To Clean Hp Color Laserjet 5550dn Fuser Input
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Related HP Color LaserJet 5500 Manual Pages
HP Color LaserJet 5500 series printers - Software Technical Reference Manual - Page 185
...) is not supported on PS drivers because of firmware implementation limits. 5For custom sizes, the PCL 6 Wizard specifies actual dimensions - Table 56. Input-device supported sizes for 8-inch by HP Color LaserJet 5500 product input devices, trays 1 through 4.
The values in this column are supported by 9-inch custom size,
"real32_8.000000 9.000000 CustomMediaSize". The values in...
HP Color LaserJet 5500 series printers - Software Technical Reference Manual - Page 186
...2 N Y Y Y Y
Tray 3 N Y Y Y Y
Tray 4 N Y Y Y Y
The following table identifies the media types that are supported by HP Color LaserJet 5500 product input devices, trays 1 through 4.
Input-device supported sizes for the HP Color LaserJet 5500 product
Input media types (PS string)
Tray 1
Tray 2
Tray 3
Tray 4
Plain
Y
Y
Y
Y
Preprinted
Y
Y
Y
Y
Letterhead
Y
Y
Y
Y
Transparency...
Service Manual - Page 7
... Windows printing system software for networks 87 To set up Windows-sharing to use the printer on a network 87 Installing Macintosh printing system software for networks 88 Installing Macintosh printing system software for direct connections (USB, HP Color LaserJet 5550 models 89 Installing the software after the parallel or USB cable has been connected...
Service Manual - Page 8
...Input/Output ...147 Printer memory ...148 Read-only memory ...148 Random-access memory 148 Firmware DIMM (HP Color LaserJet 5500 models 148 Firmware compact flash (HP Color LaserJet 5550 models 148 Nonvolatile memory ...148 PJL overview ...149 PML ...149 Control panel ...149
Laser... ...165 Fuser motor speed control 166 Cleaning block ...166 Calibration and cleaning 167 Color plane registration...
Service Manual - Page 25
...HP Color LaserJet 5500 series printer
1
HP Color LaserJet 5500, 5500n, 5550, 5550n, 5500dn, and 5550dn printers
2
HP Color LaserJet 5500dtn and 5550dtn printers
3
HP Color LaserJet 5500hdn printers
4
HP Color LaserJet 5550hdn printer
Table 1-1. Model Configurations
This printer combines the quality and reliability of synchronous dynamic random access memory (SDRAM), one 500-sheet input...
Service Manual - Page 26
... (duplexing), an additional 500sheet feeder, and 160 MB of the base model plus an HP Jetdirect
620N print server (network card). HP Color LaserJet 5550dn printer (model number Q3715A)
The HP CLJ 5550dn printer contains all of the features of the base model with an HP Jetdirect 615N print server (network card) and automatic 2sided printing (duplexing), two additional 500sheet...
Service Manual - Page 29
..., and other printer features 7 standard on the HP Color LaserJet 5500hdn models. Optional trays 3 and 4 are standard on the HP Color LaserJet 5500dtn
and HP Color LaserJet5550dtn models. standard on the HP Color LaserJet 5500n/5550n, HP Color LaserJet 5500dn/5550dn, HP Color LaserJet 5500dtn/5550dtn, and HP Color LaserJet 5500hdn/5550hdn printers
● HP Color LaserJet 5550 models...
Service Manual - Page 32
... (for example, attempting to change a 110V printer to a 220V printer). Model names and numbers
Model name HP Color LaserJet 5500 HP Color LaserJet 5550 HP Color LaserJet 5500n HP Color LaserJet 5550n HP Color LaserJet 5500dn HP Color LaserJet 5550dn HP Color LaserJet 5500dtn HP Color LaserJet 5550dtn HP Color LaserJet 5500hdn HP Color LaserJet 5550hdn
Model number C9656A Q3713A C7131A Q3714A...
Service Manual - Page 58
... / EN60950:2000 IEC 60825-1:1993 + A1 +A2 / EN 60825-1:1994+A11+A2 (Class 1 Laser/LED Product) GB4943-2001
EMC:
CISPR 22:1997 / EN 55022:1998 - This number should not ...: Regulatory Model Number4):
Product Options:
HP Color LaserJet 5550/5550n/5550dn/5550dtn/5550hdn BOISB-0310-00 Including Q3956A-Optional 500-Sheet Input Tray Q9669A-Optional Printer Stand All
conforms to LAN connectors, the...
Service Manual - Page 127
...HP Color LaserJet 5550 models 125 Enabling memory (HP Color LaserJet 5500 models 128 Enabling the language font DIMM (HP Color LaserJet 5550 models 128 Enabling the language font DIMM (HP Color LaserJet 5500 models 129 Checking DIMM installation (HP Color LaserJet 5500 models 129 Installing an HP Jetdirect print server card 129
ENWW
105
Cleaning the printer and accessories 106 Cleaning...
Service Manual - Page 155
...Input/Output ...147 Printer memory ...148 Read-only memory ...148 Random-access memory 148 Firmware DIMM (HP Color LaserJet 5500 models 148 Firmware compact flash (HP Color LaserJet 5550 models 148 Nonvolatile memory ...148 PJL overview ...149 PML ...149 Control panel ...149
Laser... ...165 Fuser motor speed control 166 Cleaning block ...166 Calibration and cleaning 167 Color plane registration...
Service Manual - Page 188
...; photosensitive drum cleaning
Step 10: ETB cleaning
See ETB cleaning for a complete discussion of ETB cleaning.
166 Chapter 5 Theory of paper more information about printer calibration and cleaning. Thick paper is firmer than it does when a normal paper is the cleaning block, in the same way the HP Color LaserJet 5500 models does, except the HP Color LaserJet 5550 printer has two fixing...
Service Manual - Page 197
... on the HP Color LaserJet 5550 and 5550dn models. Figure 5-32. Trays 3, 4, and 5 are standard on the HP Color LaserJet 5550hdn model.
● Tray 3 and Tray 4 are optional on the HP Color LaserJet 5500, 5500n, and 5500dn models.
● Trays 3, 4, and 5 are several standard paper sizes the printer can detect custom paper sizes. There are optional on the HP Color LaserJet 5500hdn model...
Service Manual - Page 290
...9679; Does condensation occur following a temperature change (particularly in the printer?
Pre-troubleshooting checklist (continued)
Input trays
● Is the amount of media in the tray ...HP Color LaserJet 5500 models only), for one to quickly isolate and solve printer hardware problems.
Each heading depicts a major troubleshooting step. ETB and fuser
● Are the ETB and fuser...
Service Manual - Page 326
...the instructions. WARNING! Replace the fuser.
5.
Table 7-4. The fuser might be hot.
3. Replace the paper pickup assembly if the shutter is in the media input path.
1. Check the paper ...is a jam in place. Calibrate the printer after replacing the DC controller. See Calibrate now (HP Color LaserJet 5500 models only).
13.XX.YY JAM IN PAPER INPUT PATH For help press
None
There is ...
Service Manual - Page 336
... (HP Color LaserJet 5500 models) (continued)
Control panel message
Event
Description
log error
message
Recommended action
54.XX PRINTER ERROR
None
X Description 1 temperature 3 image density sensor 5 color plane registration sensor 6 image density sensor
Turn the printer off and then back on, then check items in the order listed.
54.1 error
Check the fuser. Replace the color registration...
Service Manual - Page 340
... fuser motor and J1101 on the DC controller PCB.
3. See Calibrate now (HP Color LaserJet 5500 models only).
318 Chapter 7 Troubleshooting
ENWW This message might also appear if the transfer unit is
1 motor startup error
missing or incorrectly
2 motor rotation error
installed.
Calibrate the printer after replacing the DC controller. Numerical printer messages (HP Color LaserJet...
Service Manual - Page 371
.... If it is still dirty after cleaning, or if it is still dirty after replacing the DC controller. Replace the paper pickup drive assembly. See Calibrate now (HP Color LaserJet 5500 models only). Table 7-8. ♦ Use the paper path test in the Diagnostic menu to vary the input selections of the printer to the formatter.
♦ Defective...
Service Manual - Page 575
...406 features 94 ordering supplies 43 using for troubleshooting 406 viewing with Printer Status and Alerts 411 embossed media 26 enabling DIMMs HP Color LaserJet 5500 128 envelopes loading 28 printing 28 environment sensor (5550) operations ...replacing 201 Full Calibrate Now 443 functions, printer 16 fuser cleaning 106 delivery sensor, removing and replacing 250 drive unit, part numbers 502
Index 553
Service Manual - Page 576
... HP Color LaserJet 5500 series printer models 3 HP customer care 45 HP Distribution Center 46 HP ImageREt 3600 359 HP Instant Support Professional Edition (ISPE) 45 HP Jetdirect print server card configuring 408 HP Jetdirect print servers installing 129 models including 3 wireless printing 81 HP LaserJet Family Print Media Guide 19 HP LaserJet Utility, Macintosh 85, 88 HP Support Assistant 45 HP...
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