HP CM3530 Support Question
HP CM3530 Support Question
Find answers below for this question about HP CM3530 - Color LaserJet MFP Laser.Need a HP CM3530 manual? We have 37 online manuals for this item!
Question posted by waynebbarnes on April 15th, 2013
I Keep Getting The Scanner Error Message 30.01.08. What Should I Do?
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Current Answers
Answer #1: Posted by SoCalWoman on April 15th, 2013 10:26 PM
SoCalWoman
Member since:
December 16th, 2012 Points: 2,938,577
Member since:
December 16th, 2012 Points: 2,938,577
Hp Support Forum provides information on what steps to take to resolve your issue. As does the FixYa website.
Using either link below will take you straight to a possible troubleshooting resolution for your issue.
FixYa Support
(HP support has 1 possible answer, and FixYa support has 3 possible answers)
Please note: Depending on your finincial situation or unless this Printer/Scanner is still under warranty, you may want to consider purchasing another one if the answers above can't resolve your issue.
Both links were provided to give you the best possible option(s) to try, as each answer appears to be somewhat different
Hope this helps
Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
~It always seems impossible until it is done~
Nelson Mandela
Related HP CM3530 Manual Pages
HP QuickPage - HP Embedded Web Server (EWS) Configuration to Enable AutoSend and Outgoing Email - Page 2
... d) Click Apply. Click on the Test button and check for your company account). If an error message is shown at the end of the SMTP server. b) Select Enable AutoSend and configure to external...email, replace the test email address with the 2-letter code for the receipt of an email message in the test address specified to install the SMTP proxy application. c) Provide the destination email...
HP QuickPage - HP Embedded Web Server (EWS) Configuration to Enable AutoSend and Outgoing Email - Page 2
... with the given e-mail address and click Apply. After successful receipt of the SMTP server. c) Provide the destination email address: [email protected].
If an error message is shown at the AutoSend page or if the email does not reach your company account).. After setting the SMTP server details:
a) Navigate to install...
HP Color LaserJet CM3530 MFP Series - Job Aid - Manage and Maintain - Page 2
HP Color LaserJet CM3530 MFP Series -
NOTE: To prevent jams, do not bend it. Be sure the top of paper from Tray 1.
7 ...tray full indicator.
CAUTION: Do not print envelopes, labels, postcards, or unsupported sizes of the stack is not adjusted correctly, an error message might appear during printing or the paper might jam.
2 www.hp.com Print these types of paper only from the Tray 2....
HP Color LaserJet CM3530 MFP Series - Job Aid - Manage and Maintain - Page 4
... I? NOTE: If the tray is below the tray full indicator.
HP Color LaserJet CM3530 MFP Series - NOTE: To prevent jams, do not overfill the tray. HP LaserJet
DDMMYYYY 00.00 AM
© 2008 Copyright Hewlett-Packard Development Company, L.P.... top of the stack is not adjusted correctly, an error message might appear during printing or the paper might jam.
4 Slide the tray into the tray face up....
HP Color LaserJet CM3530 Series - Software Technical Reference (external) - Page 76
... them in the HP EWS, an error message pop-up will be enabled on using the HP EWS, see the HP Color LaserJet CM3530 MFP Embedded Web Server User Guide. If Enable Send to Folder and Enable Scan Setup Wizard. NOTE: The HP Color LaserJet CM3530 MFP Series must be displayed during the Search for Device step. On the Send to...
HP Color LaserJet CM3530 Series - Software Technical Reference (external) - Page 135
.../Status Pages.
NOTE: If the Scan to Desktop has been disabled in the EWS error message appears, open the HP EWS, click the Device Settings tab, click the Send to Folder menu item, and then select both the Enable... Send to the Contacting Device screen. The Embedded Jetdirect Page is the second page of the product on the Embedded ...
HP Color LaserJet CM3530 Series - Software Technical Reference (external) - Page 259
... for FTP sites. Drag and drop the .RFU file onto the PORT icon or onto any error messages are cleared from the control-panel display.
2. In Microsoft Internet Explorer, use the following steps ... transfer protocol (FTP) through a browser on the control-panel. Type ftp://, where is in Messages during the firmware update on page 243 appear on the computer.
3. To print a configuration page...
HP Color LaserJet CM3530 Series - Software Technical Reference (external) - Page 265
... that the firmware date code on the configuration page has changed.
For an error message of RESEND UPGRADE, resend the update by a computer attached to the USB... recognizes the product mismatch and rejects the update.
Download
in the .RFU file. For an error message of RFU LOAD ERROR, SEND RFU UPGRADE ON USB PORT, resend the update by USB or Network connection. The ...
HP Color LaserJet CM3530 Series - Software Technical Reference (external) - Page 286
...HP Printer Utility pages 12
D deleting job-storage jobs 222 density
settings 12 device status
Macintosh Services tab 232 diagnostics
troubleshoot 176 dialog boxes, printing-system
software installation...3 File Upload, Macintosh 12, 189,
219 firmware
about 47
envelopes, paper type commands 255
error messages e-mail alerts 13, 189
escape sequences paper source 250 paper type 254
Ethernet cards 4
EWS...
HP Color LaserJet CM3530 MFP Embedded Web Server - User Guide - Page 124
...1 features 1
error messages digital sending logs 90 Event Log 13
Event Log 13 Explorer, versions supported 2
Internet Explorer, versions supported 2
IT administrators alerts, setting up 30 Digital Sending settings...Embedded Web Server 4 navigating 26 messages, error digital sending logs 90 Event Log 13 Microsoft Internet Explorer, versions supported 2
mobile devices, printing from 22 model number ...
HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Fax Guide - Page 61
... high.
Faxes are not printing on the MFP. Cause
Solution
You might not be sent or received. one of the following: ● Discontinue the messaging service.
● Get a phone line dedicated to fax calls....has been replaced. If there is either low on page 43.
The MFP stops printing as soon as a Communication Error (17) As these are not being received very slowly. Any faxes ...
HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Fax Guide - Page 65
... configure the Fax T.30 Trace, touch Administration, Troubleshooting, and then Fax T.30 Trace. The same error would show Fax Failed: Communication Error. however, both the text message and numeric code will be displayed on an HP LaserJet product, any errors that takes place during the fax process will be printed out individually from the MFP control panel - For...
HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Fax Guide - Page 94
mercury-free product 76 MFP. See multifunction product modem speed 53, 72 multifunction product 1
N not configured... 18 dial tone detection 14 dialing mode 14 dialing prefix 15 error correction mode 25 fax forwarding 42 fax number confirmation 19 fax...62 stamp received faxes 21 status message bar 31 status, fax accessory page 50
storage, environment 72 support 69
T T.30 Trace report 63 Taiwan EMI ...
HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Send Fax Driver Guide - Page 6
... fields do not refresh 72 Changed settings do not take effect 72 Changed settings do not take effect in a Point-and-Print installation 73 Warning messages ...74 PC fax feature may be disabled at the MFP warning 74 Error messages ...75
Index ...79
iv
ENWW
Service Manual - Page 472
... output-bin-full sensor (J).
page complexity or add product memory.
22 - configuration.
30.01.02 Scanner failure
The document feeder is stopped at Sensors F - Verify that the document feeder...
1. Table 7-12 Control-panel messages (continued)
Control panel message
Description
Recommended action
fuser. and remove the paper or obstruction.
13.30.00 Jam inside right door
Either ...
Service Manual - Page 473
... product off and then on .
2. Turn the product off and then on .
2. Table 7-12 Control-panel messages (continued)
Control panel message
Description
Recommended action
30.01.08 Scanner failure
The scanner carriage is locked or it cannot move freely. Replace the SCB. See Scanner assembly on page 242.
30.01.41 Scanner failure
There was an AFE1 (analog front-end) failure.
1.
Service Manual - Page 474
... to use another tray, touch OK
size.
If the error is not adjusted correctly. See Scanner-control board (SCB) on page 279.
30.01.45 Scanner failure
The SCB has failed.
1. This message also appears if two or more sheets of error can be available.
41.X ERROR
A temporary printing error occurred. To continue, load the tray with the correct...
Service Manual - Page 479
...Control panel message
Description
50.8 FUSER ERROR
The fuser has experienced a lowtemperature error.
50.9 FUSER ERROR
The fuser has experienced a hightemperature error.
51.1Y Error To continue turn off and then There is a beam detect error. Recommended action
1. Turn the product off and then There is a laser error. Turn the product off and then The laser scanner experienced...
Service Manual - Page 480
... To continue turn off , and then replace the DIMM that caused the error.
54.01 Error
The environmental sensor experienced an error.
1. See Laser/scanner assembly (C/Bk) on page 332 or Laser/ scanner assembly (Y/M) on page 386.
3. Verify the connectors on
error.
Perform the laser scanner component
on the DC controller.
4. Replace the environmental sensor. Turn the product...
Service Manual - Page 618
... of product 108 touchscreen 108
clean page, printing 111 clock
error message 441 clutches
DC controller 120 cold reset 504 color
calibration 145 diagnostic test 440 disengagement for black-only
printing 141...menu 31 layout 12 lights 12 locating 7 locking menus 91 Management menu 28 messages, listed
alphabetically 441 messages, listed
numerically 441 Resets menu 53 Send Setup menu 41 Service menu 54 ...
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