HP CM2320nf Support Question
Find answers below for this question about HP CM2320nf - Color LaserJet Laser.Need a HP CM2320nf manual? We have 19 online manuals for this item!
Question posted by shawsaul7 on February 20th, 2014
The Adf Cannot Pick Up The Paper Or The Paper Is Jammed Hp Color Laserjet
cm2320fxi
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Related HP CM2320nf Manual Pages
HP Color LaserJet CM2320 MFP - Copy Tasks - Page 1
![](/manualimages/m/j/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-copy-tasks-c0b0968_1_fbf8.png)
![](/manualimages/m/j/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-copy-tasks-c0b0968_1_fbf8.png)
HP Color LaserJet CM2320 MFP Series -
Also, do not use an original that contains correction tape, correction fluid, paper clips, or staples. Use the flatbed glass to scan ... Hewlett-Packard Development Company, L.P.
4 Press Start Copy Black or Start Copy Color on top of the stack.
2 Slide the stack into the ADF until it does not move any farther
CAUTION: To prevent damage to start ...
HP Color LaserJet CM2320 MFP - Copy Tasks - Page 7
![](/manualimages/m/j/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-copy-tasks-c0b0968_7_7be9.png)
![](/manualimages/m/j/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-copy-tasks-c0b0968_7_7be9.png)
Copy
Copy on special paper, labels, or transparencies
How do I? Copy Paper ?
?
? HP Color LaserJet CM2320 MFP Series -
Change the media size and type for the current job
Steps to select a media type, and then press OK.
5 Press Start Copy. ?
© 2008 Copyright Hewlett-Packard Development Company, L.P.
1 www.hp.com
Options ? For products with a graphical display, press...
HP Color LaserJet CM2320 MFP - Copy Tasks - Page 8
![](/manualimages/m/j/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-copy-tasks-c0b0968_8_500d.png)
![](/manualimages/m/j/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-copy-tasks-c0b0968_8_500d.png)
... select a media size, and then press OK.
6 Press OK to select Def.
paper size ?
? Change the default media-size setting
Steps to perform 1 On the product...to select Paper setup, and then press OK.
4 Use the arrow buttons to save the selection.
?
© 2008 Copyright Hewlett-Packard Development Company, L.P.
2 www.hp.com
System setup ? Paper setup ?
Def.
HP Color LaserJet CM2320 MFP...
HP Color LaserJet CM2320 MFP - Copy Tasks - Page 9
![](/manualimages/m/j/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-copy-tasks-c0b0968_9_a522.png)
![](/manualimages/m/j/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-copy-tasks-c0b0968_9_a522.png)
... Hewlett-Packard Development Company, L.P.
1 www.hp.com
Options ? For products with a graphical...Paper, and then press OK.
3 Use the arrow buttons to select a media size, and then press OK.
4 Use the arrow buttons to perform
1 On the product control panel, press Copy Features. -or-
Copy Paper ? Letterhead ? Copy
Copy on preprinted letterhead or forms
How do I?
A4 ?
HP Color LaserJet...
HP Color LaserJet CM2320 MFP - Copy Tasks - Page 10
![](/manualimages/m/j/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-copy-tasks-c0b0968_10_6442.png)
![](/manualimages/m/j/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-copy-tasks-c0b0968_10_6442.png)
... media size, and then press OK.
6 Press OK to select Def. Def.
Paper setup ? Copy
How do I? Change the default media-size setting
Steps to perform ... to select Paper setup, and then press OK.
4 Use the arrow buttons to save the selection.
?
© 2008 Copyright Hewlett-Packard Development Company, L.P.
2 www.hp.com
System setup ? paper size ? HP Color LaserJet CM2320 MFP Series...
HP Color LaserJet CM2320 MFP - Fax Tasks - Page 4
![](/manualimages/h/j/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-fax-tasks-c0b0968_4_efc9.png)
![](/manualimages/h/j/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-fax-tasks-c0b0968_4_efc9.png)
... original that contains correction tape, correction fluid, paper clips, or staples. Use the flatbed glass to be copied on the control-panel display.
3 Adjust the media guides until it does not move any farther.
HP Color LaserJet CM2320 MFP Series -
Send a fax from the automatic document feeder ADF input tray, with the media stack face...
HP Color LaserJet CM2320 MFP - Manage and Maintain - Page 1
![](/manualimages/g/p/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-manage-maintain-c0b0968_1_cdee.png)
![](/manualimages/g/p/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-manage-maintain-c0b0968_1_cdee.png)
Manage and Maintain
Load paper and print media
How do I?
HP Color LaserJet CM2320 MFP Series - NOTE: Tray 1 holds up to the size of 75 g/m2 (20 lb) media or five envelopes, ten transparencies, or ten cards.
Load paper and print media Tray 1
Steps to print the first page on media different from the remainder of...
HP Color LaserJet CM2320 MFP - Manage and Maintain - Page 2
![](/manualimages/g/p/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-manage-maintain-c0b0968_2_2d36.png)
![](/manualimages/g/p/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-manage-maintain-c0b0968_2_2d36.png)
... 3
Steps to perform 1 Pull the tray out of paper.
4 Push down on the side of the tray.
5 Slide the tray into the product.
© 2008 Copyright Hewlett-Packard Development Company, L.P.
2 www.hp.com HP Color LaserJet CM2320 MFP Series - Manage and Maintain
How do I? Slide the paper length and width guides so that they are against...
HP Color LaserJet CM2320 MFP - Manage and Maintain - Page 5
![](/manualimages/g/p/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-manage-maintain-c0b0968_5_5d0b.png)
![](/manualimages/g/p/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-manage-maintain-c0b0968_5_5d0b.png)
... tearing it out in the direction shown.
© 2008 Copyright Hewlett-Packard Development Company, L.P.
1 www.hp.com Clear Jams
Clear paper jams
How do I? If you feel resistance, go to perform
1 Open the ADF cover.
You are notified of a media jam by using both hands.
5 When the media is free, gently pull it . HP Color LaserJet CM2320 MFP Series -
HP Color LaserJet CM2320 MFP - Manage and Maintain - Page 6
![](/manualimages/g/p/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-manage-maintain-c0b0968_6_5959.png)
![](/manualimages/g/p/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-manage-maintain-c0b0968_6_5959.png)
... 1 plate down, and then remove the paper from the ADF (continued)
Steps to perform 6 Close the lid to the flatbed scanner.
7 Lower the green lever.
8 Reinstall the cleanout part by inserting it as shown. Clear jams in tray 1
© 2008 Copyright Hewlett-Packard Development Company, L.P.
1 Pull the jammed sheet from tray 1.
HP Color LaserJet CM2320 MFP Series -
HP Color LaserJet CM2320 MFP - Manage and Maintain - Page 9
![](/manualimages/g/p/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-manage-maintain-c0b0968_9_3989.png)
![](/manualimages/g/p/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-manage-maintain-c0b0968_9_3989.png)
...paper (callout 2) from the product. area.
3 Close the rear door. Clear jams in output bin
1 Look for jammed paper in fuser area
Steps to clear the message.
© 2008 Copyright Hewlett-Packard Development Company, L.P.
5 www.hp.com HP Color LaserJet... the guide (callout 1) and remove any visible media. Clear jams in the output bin area.
2 Remove any
removed before resuming printing...
HP Color LaserJet CM2320 MFP - Manage and Maintain - Page 10
![](/manualimages/g/p/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-manage-maintain-c0b0968_10_d450.png)
![](/manualimages/g/p/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-manage-maintain-c0b0968_10_d450.png)
HP Color LaserJet CM2320 MFP Series - Clear jams in duplexer (duplexing models only)
Steps to perform 1 Open the rear door.
2 If necessary, pull the guide (callout 1) and remove any visible paper (callout 2) from the bottom of the delivery area.
3 If necessary, remove any visible paper from bottom side of the duplexing unit.
4 If you can not see...
HP Color LaserJet CM2320 MFP - Manage and Maintain - Page 11
![](/manualimages/g/p/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-manage-maintain-c0b0968_11_e349.png)
![](/manualimages/g/p/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-manage-maintain-c0b0968_11_e349.png)
HP Color LaserJet CM2320 MFP Series - Clear jams in duplexer (duplexing models only) (continued)
Steps to perform
5 If you can see the trailing edge of the paper, remove the paper from the product.
6 If you can see the leading edge of the paper, remove it from the product.
7 Close the rear door.
© 2008 Copyright Hewlett-Packard Development...
HP Color LaserJet CM2320 MFP - Manage and Maintain - Page 12
![](/manualimages/g/p/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-manage-maintain-c0b0968_12_5843.png)
![](/manualimages/g/p/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-manage-maintain-c0b0968_12_5843.png)
... OK again to clean the paper path. Cleaning mode
?
? Service menu
? Manage and Maintain
Clean the paper path
How do not have access to HP ToolboxFX, you can print and use a cleaning page from the product control panel
Steps to perform Use HP ToolboxFX to confirm and begin the cleaning process. HP Color LaserJet CM2320 MFP Series -
HP Color LaserJet CM2320 MFP - Print Tasks - Page 9
![](/manualimages/k/a/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-print-tasks-c0b0968_9_9389.png)
![](/manualimages/k/a/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-print-tasks-c0b0968_9_9389.png)
... driver, and click the Paper/Quality
tab.
1
2 Select a size from the Paper sizes drop-down list.
2
Select a custom page size
1 Click Custom. The Custom Paper Size dialog box 1 opens.
2 Type a name for the custom size, specify the dimensions, and click OK.
2
© 2008 Copyright Hewlett-Packard Development Company, L.P.
1 www.hp.com HP Color LaserJet CM2320 MFP Series -
HP Color LaserJet CM2320 MFP - Print Tasks - Page 10
![](/manualimages/k/a/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-print-tasks-c0b0968_10_94d7.png)
![](/manualimages/k/a/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-print-tasks-c0b0968_10_94d7.png)
... sides.
© 2008 Copyright Hewlett-Packard Development Company, L.P.
2 Open the printer driver and click the Paper Quality 2 tab.
3 3 In the Special pages section, select Print pages on
different paper.
4 4 Click on preprinted letterhead or forms
How do I? HP Color LaserJet CM2320 MFP Series - Print tasks
Print on Settings, select First or Last.
5 Select the correct...
HP Color LaserJet CM2320 MFP Series - Software Technical Reference - Page 27
![](/manualimages/u/e/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-series-software-technical-reference-c0b0968_27_938e.png)
![](/manualimages/u/e/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-series-software-technical-reference-c0b0968_27_938e.png)
HP Color LaserJet CM2320 MFP
HP Color LaserJet CM2320 MFP Fax HP Color LaserJet CM2320 MFP
Model
Memory-Card Model
● Prints letter-size pages at speeds HP Color LaserJet CM2320 MFP, plus: HP Color LaserJet CM2320 MFP Fax
up to 21 pages per minute (ppm),
Model, plus:
and A4-size pages at speeds up to ● 10/100 Base-T network ...
HP Color LaserJet CM2320 MFP - User Guide - Page 117
![](/manualimages/5/q/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-user-guide-c0b0968_117_ac02.png)
![](/manualimages/5/q/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-user-guide-c0b0968_117_ac02.png)
...Select HP Color LaserJet CM2320 MFP Series in the device....
If the memory card is corrupt, then the scan is stopped, and an appropriate error message is removed from the scanner glass.
2. If the photo slots have been disabled an appropriate error message is displayed.
Place the original in the HP Solution Center.
Error Conditions
Scanner Failures
If the paper jams in the ADF...
HP Color LaserJet CM2320 MFP - User Guide - Page 213
![](/manualimages/5/q/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-user-guide-c0b0968_213_30c2.png)
![](/manualimages/5/q/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-user-guide-c0b0968_213_30c2.png)
... problem persists, replace the ADF pick roller.
3. Does the product send a fax?
Review and reset the product fax settings.
Press Start Fax to verify that the HP Color LaserJet CM2320 MFP Series is plugged into the correct port (see Copy problems on page 191.
Too many telephone devices are plugged in, or telephone devices are set , if...
HP Color LaserJet CM2320 MFP - User Guide - Page 217
![](/manualimages/5/q/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-user-guide-c0b0968_217_904e.png)
![](/manualimages/5/q/hewlettpackard-cm2320nf-hp-color-laserjet-cm2320-mfp-user-guide-c0b0968_217_904e.png)
... message
Description
Recommended action
Doc feeder jam Clear, Reload
A piece of the color cartridges is not installed with Install the indicated color cartridge. If the error persists, contact HP. Door open
The print-cartridge door is being used, remove it .
Jam in (area), Open door and clear jam
Paper jam in the ADF tray. product control panel, and then...
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