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HP C4780 Support Question

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Question posted by shjoeb on November 12th, 2013

Why Wont My Hp Photosmart C4780 Connect To My Wireless Network

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Answer #1: Posted by DreadPirateRoberts on December 18th, 2013 11:12 AM

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DreadPirateRoberts

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Setting up your wireless printer

https://www.hpsmart.com/us/en/wireless-printing/connecting-your-wireless-printer

Setting up a basic home network

http://www8.hp.com/us/en/support-topics/network-internet-support/setup-home-network.html

Drivers, Software & Firmware for HP Install Network Printer Wizard

http://h20565.www2.hp.com/portal/site/hpsc/public/psi/swdHome/?sp4ts.oid=19656&ac.admitted=1382194872411.876444892.492883150

Troubleshooting network issues

http://www8.hp.com/us/en/support-topics/network-internet-support/network-internet-connections.html

Setting up Airprint for Apple devices

https://support.apple.com/en-us/HT201311

Related HP C4780 Manual Pages

Reference Guide - Page 1

...-XXXXX* XXXXX-XXXXX Black Cartridge XXX Tri-color Cartridge XXX English HP Photosmart C4700 series 1 Unpack Important! Note: Be sure to follow the animated setup guide because it contains important information on setting up Insert the software CD to start the software installation. Do NOT connect the USB cable until prompted by the software...

Reference Guide - Page 2

... as many as transparencies and envelopes. Connect the HP Photosmart to the current display. 5 Photo: Opens the Photo Menu. When viewing screens other than the Home screen, selects options related to the current display. 7 Wireless network indicator light: Indicates that the wireless radio is on the HP Photosmart and start printing. Make color or black-and-white copies. Print...

Reference Guide - Page 3

... can connect the HP Photosmart to more than one computer on a small network of different ways, including in the initialization process, which prepares the device and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. Once you have set up the HP Photosmart on a network, for a wireless network installation. Select Add a Device, and...

Reference Guide - Page 4

...HP Photosmart does not turn on . Or, try plugging the product directly into a switched outlet, make sure it is not selected as the default printer, right-click the printer icon and choose "Set as your default printing device...to turn the product off the product, and then unplug the power cord. Do not connect the USB cable until you are using a power strip, make sure the product is ...

Reference Guide - Page 5

Disconnect the HP Photosmart from your product on the network during software installation If the HP software is connected to the device. To install the software: 1. On the desktop, open the CD and then double-click HP Installer. 3. Press button next to Wireless Settings. 4. Double-click HP Uninstaller. The product cannot be found during software installation, try the following any...

Reference Guide - Page 6

...disconnect the USB cable and test the wireless network connection. Insert the product Software CD in your network. The product will attempt to connect to a network 1. Try restarting both the product and... some common issues that the computer is connected to the same network to a VPN is connected. Being connected to which the HP Photosmart is like being on the screen. Temporarily...

Reference Guide - Page 7

... tool. Use the advanced search option available during software installation, then click on in the exceptions list of the HP Photosmart from the network configuration report. 3. Press button next to Wireless Menu. 3. Print a network configuration report using the following : • Turn off the router, product, and computer, and then turn them back on Search by...

User Guide - Page 3

... Help 3 2 Finish setting up the HP Photosmart Add the HP Photosmart to a network 5 Set up a USB connection ...10 3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...... ...48 Order ink supplies ...50 Cartridge warranty information 51 12 Solve a problem HP support ...53 Setup troubleshooting ...54 Print troubleshooting ...60 Print quality troubleshooting ...64 Memory card...

User Guide - Page 7

... a USB connection Finish setting up the HP Photosmart Add the HP Photosmart to a network • "WiFi Protected Setup (WPS)" on page 5 • "Wireless with either wireless networking support, or a network interface card (NIC). Do one of the following : ❑ A wireless 802.11 network that you intend to install the HP Photosmart on WPS-enabled router or other networking device. ❑...

User Guide - Page 8

... CD and included USB setup cable provide an easy way to connect the HP Photosmart to your wireless network, HP recommends you use a wireless router (access point or base station) that you use a wireless router or access point (802.11) to connect the product and the other networking device. ❑ Press OK. NOTE: The product begins a timer for approximately two minutes...

User Guide - Page 9

... when compared to your computer. NOTE: An ad hoc connection can install the HP Photosmart software. ▲ Turn on the wireless radio for the HP Photosmart and the wireless radio on page 9 Wireless without using an ad hoc wireless network connection. However, an ad hoc connection may use the product over the network. When the setup is not currently configured with the product...

User Guide - Page 10

...Enable on the menu, the wireless connection is a Network Authentication list, select Open. On the Network Connections window, right-click the Wireless Network Connection. d. In the Confirm network key box, type the same WEP key you can use the configuration program that came with your computer as described here. 1. Finish setting up the HP Photosmart 8 Finish setting up menu, select...

User Guide - Page 11

... accept or allow the pop-up the HP Photosmart Add the HP Photosmart to a network. If a dialog box about firewalls appears, follow the onscreen instructions during the software installation to connect the product to close the Wireless network properties window, and then click OK again. Click OK again to the network. To connect the product 1. Insert the product Software CD...

User Guide - Page 12

... as the Setup program searches for use a USB cable to connect the HP Photosmart to a computer on the network. 5. If more than one printer is correct. If you use . 7. Other computers, which are prompted to the HP Photosmart, using your product for the best performance. To connect the product with the USB cable ▲ Refer to the...

User Guide - Page 13

3 Get to know the HP Photosmart • Printer parts • Control panel features Printer parts Figure 3-1 Printer parts 1 Color graphics display (also referred to as the display) 2 Control panel 3 On button 4 Photo light ... 13 Lid-backing 14 Lid 15 Rear door 16 Rear USB port 17 Power connection (Use only with the power adapter supplied by HP.) Get to know the HP Photosmart 11 Get to know the...

User Guide - Page 14

When viewing screens other than the Home screen, selects options related to know the HP Photosmart 12 Get to the current display. 7 Wireless network indicator light: Indicates that the wireless radio is on. Get to know the HP Photosmart When viewing screens other than the Home screen, selects options related to the previous screen. 2 Cancel: Stops the current...

User Guide - Page 47

... 1. Save photos Save photos 45 10 Save photos You can use the HP Photosmart Software installed on your computer to transfer photos from a memory card to a computer that were not previously saved are copied to your computer. NOTE: The HP Photosmart must be connected to your computer's hard drive for advanced photo editing, sharing photos...

User Guide - Page 56

... caused when the product is available from the computer. 2. For more about support options. Reinstall the HP Photosmart software. Setup troubleshooting This section contains setup troubleshooting information for information about the extended service plans. If you connected the product to your computer before the product software is installed on the display • The...

User Guide - Page 61

... after you disconnect the product before prompted by clicking Start, pointing to Programs or All Programs, HP, Photosmart C4700 series, and then clicking Product Registration. NOTE: If you no longer have the installation CD, you connected the USB cable to the computer before restarting your installation is important that you have reinstalled the...

User Guide - Page 73

... product. Cause: The HP Photosmart Software was not properly connected to install the product software. 3. Solve a problem Missing HP Photosmart Software Try the following solutions. • Solution 1: Install the HP Photosmart Software • Solution 2: Check the connection from the product to the computer through a wireless connection, make sure that the connection is active and...