HP C4780 Support Question
HP C4780 Support Question
Find answers below for this question about HP C4780 - Photosmart All-in-One Color Inkjet.Need a HP C4780 manual? We have 3 online manuals for this item!
Question posted by apbdmd on March 26th, 2012
No Printing With C4780
no printing occurs;did all troubleshooting ,ink level ok, router checked, pulled out and re inserted plugs. About 1 hour after I try to print something, a blank page comes thru printer, sometimes with print on it and sometimes not. Any suggestions?
Current Answers
Related HP C4780 Manual Pages
Reference Guide - Page 1
Printed in [country]
Printed in [country]
Printed in [country]
© 2009 Hewlett-Packard Development Company, L.P.
*XXXXX-XXXXX* *XXXXX-XXXXX*
XXXXX-XXXXX
Black Cartridge
XXX
Tri-color Cartridge
XXX English
HP Photosmart...the animated setup guide because it contains important information on setting up
Insert the software CD to download and install the software. For computers ...
Reference Guide - Page 2
...
5 Photo:
Opens the Photo Menu. Make color or black-and-white copies. Print on a variety of your HP Photosmart
Print your memory card into a slot on . ...OK:
Selects a menu setting, value, or photo.
4 Scan:
Opens the Scan/Wireless Menu.
Connect the HP Photosmart to a computer- English
Get to know the HP Photosmart
1 Back:
Returns to a memory card or a connected computer.
just insert...
Reference Guide - Page 3
... product specifications, legal notices, environmental, regulatory, and support information.
In addition, some residual ink is left in printhead servicing, which prepares the device and cartridges for printing, and in the cartridge after it again when you must install the HP Photosmart Software. Unplug the USB connection from a USB connection to a network connection
If you...
Reference Guide - Page 4
... the installation finishes, restart the computer.
Check the power cord.
• Make sure the power cord is turned on . If it . Turn off . 4. Press the On button once. If your product is installed. 4. English
Troubleshooting
Setup Troubleshooting
If the HP Photosmart does not turn on . Restart the computer. 3. Insert the product software CD in the...
Reference Guide - Page 5
... you are unable to print, uninstall and reinstall the software: Note: The uninstaller removes all of the HP software components that are specific to the device. The uninstaller does not remove components that are shared by running the Wireless Network Test and following troubleshooting steps. Follow the onscreen instructions. Network Troubleshooting
Use this section...
User Guide - Page 3
...43
10 Save photos...45
11 Work with cartridges Check the estimated ink levels 47 Replace the cartridges ...48 Order ink supplies ...50 Cartridge warranty information 51
12 Solve a problem HP support ...53 Setup troubleshooting ...54 Print troubleshooting ...60 Print quality troubleshooting ...64 Memory card troubleshooting 65 Copy troubleshooting ...67 Scan troubleshooting ...68 Errors ...69
1
User Guide - Page 13
3 Get to know the HP Photosmart
• Printer parts • Control panel features
Printer parts
Figure 3-1 Printer parts
1 Color graphics display (also referred to as the display) 2 Control panel 3 On button... 11 Print carriage 12 Glass 13 Lid-backing 14 Lid 15 Rear door 16 Rear USB port 17 Power connection (Use only with the power adapter supplied by HP.)
Get to know the HP Photosmart
11
Get...
User Guide - Page 17
...Photo Paper Print colorful, everyday ...x 6 inch) (with any inkjet printer. Depending on your HP Photosmart. HP Photo Value Pack HP Photo...print after print. Paper basics
15 It resists water, smears, fingerprints, and humidity.
For longer-lasting photos, it is available in the HP Photosmart, including letter or A4 paper, photo paper, transparencies, and envelopes. Original HP inks...
User Guide - Page 18
Your prints have been designed to a store-processed photo. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch) (with your HP Photosmart. HP Brochure Paper or HP Superior Inkjet Paper These papers are heavy two-sided matte papers perfect for presentation, proposals, reports, and newsletters.
Original HP inks and HP...
User Guide - Page 29
... current job" on page 103
Print envelopes
With the HP Photosmart, you can print on a single envelope, a group of copies. c.
adapter required), Secure Digital (SD), Secure Digital Mini, Secure Digital High Capacity (SDHC), TransFlash MicroSD Card (adapter required), or xD-Picture card
d. View the animation for inkjet printers. Insert memory device.
1 Memory Stick, Memory Stick Pro...
User Guide - Page 49
... open the Printer Toolbox from the HP Photosmart Software 1. NOTE: Ink level warnings and indicators provide estimates for the print cartridges appear. When you might be inaccurate or unavailable. To check the ink levels from the Print Properties dialog box. NOTE: You can easily check the ink supply level to replace a cartridge. The estimated ink levels for planning purposes only. The...
User Guide - Page 52
... black is grayed and is not supported in all countries/regions.
Installed print cartridge Black print cartridge Tri-color print cartridge
Result
Colors print as grayscale.
Cartridge information and links to operate the HP Photosmart with only one print cartridge. During ink-backup mode, the product can find cartridge information and order online by visiting www.hp.com/buy/ supplies...
User Guide - Page 62
HP recommends that the software is resolved. • Check cartridges • Check paper • Check product • Check the print settings • Reset the product • Contact HP support for service
Check cartridges
Follow these steps. • Step 1: Make sure you are using genuine HP print cartridges • Step 2: Check the ink levels
Step 1: Make sure you are using genuine HP...
User Guide - Page 63
...: Remove the stack of paper was incorrect or more information, see : "Check the estimated ink levels" on page 18
Print troubleshooting
61 NOTE: Ink level warnings and indicators provide estimates for the product. For more than one type of the paper.
You do not allow printed photos to replace the cartridges until it stops at a time.
The paper...
User Guide - Page 64
.... NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1.
To clean the print cartridges from the HP Photosmart Software 1.
Load letter or A4 unused plain white paper into the paper tray, and then try the alignment again. Click the Device Services tab. 5. Load unused plain white paper into the paper tray...
User Guide - Page 65
... Properties, Options, Printer Setup, Printer, or Preferences. 5.
On the File menu in the paper tray. 2. The Printer Toolbox appears. 4. Check the print settings
Solution: Try the following: • Check the print settings to see if the color settings are three stages of the product. You might be cleaned. Make sure you are satisfied with the quality...
User Guide - Page 79
....
Cause: Paper in the paper tray was in the paper tray until it on ink
Solution: Ink level warnings and indicators provide estimates for your product • Printing in ink-backup mode • Print cartridges missing or not detected • Incompatible print cartridges • Print cartridge is drying
Solution: Leave the sheet in landscape orientation. Cause: Transparencies and...
User Guide - Page 85
... and clean each print cartridge one at the same time. Inspect the print cartridge contacts for more than 30 minutes.
4. Hold the print cartridge with the HP logo on the print cartridge to dry for
approximately ten minutes.
1 Copper-colored contacts 2 Ink nozzles (do not clean)
8. Do not leave a print cartridge outside the HP Photosmart for ink and debris...
User Guide - Page 87
... the print cartridges to the center of the product. 2. Hold the print cartridge by its sides. 7. Turn on the print cartridge to release it, and then pull it . 6.
The print carriage moves to dry for
approximately ten minutes.
1 Copper-colored contacts 2 Ink nozzles (do not clean)
Errors
85 Do not leave a print cartridge outside the HP Photosmart for ink and...
User Guide - Page 103
.../go/anticounterfeit For more information, see: "Replace the cartridges" on page 48 Cause: The original HP ink in the indicated print cartridges had been depleted. NOTE: Ink levels might not be covered under warranty. Cause: The genuine HP ink cartridge was a problem with genuine HP cartridges. Printer service or repairs required as a result of using...
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