HP 9250c Support Question

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Question posted by pinkpart on March 25th, 2012

Cannot Scan

start button red LED up. Equipment hangs at starting scanner

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Related HP 9250c Manual Pages

HP 9250C Digital Sender - Job Aid - Scan/Email - Page 1

... to begin sending. Press Start to Network Folder. Select the destination to which you want to open the keyboard pop-up in the From: field. a. If prompted, type your user name and password. b. From the Home screen, touch Network Folder. Complete the From:, To:, and Subject: fields. c. HP 9250C Digital Sender - Scan/Email How do...

HP 9250C Digital Sender - Job Aid - Security - Page 1

...set , users can then only be used is the HP Web Jetadmin program. HP 9250C Digital Sender - The Secondary email feature is its ability to work with one of third-party...authentication 2 Secure e-mail 3 Restrict software access 4 Use the security lock Steps to perform The digital sender's most basic security feature is designed to require a network login before any changes can be ...

HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 3

...e-mail functionality even if mail services are provided by an outside Internet service provider (ISP) over a digital subscription line (DSL). 340.26 mm (13.40 inches) 340.26 mm (13.40 inches) ...17.82 inches) 571.82 mm (22.51 inches) System requirements To install the HP 9250C Digital Sender, the computer system must have the following features: ● Fast Ethernet 100Base-TX or Ethernet 10Base-T &#...

HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 9

...scanned documents. The Fax Address Book and Fax Speed Dials are using the E-Mail and Network Folder options on the flatbed glass. 2. Select Send To Folder to set up in the ADF or face-down on the controlpanel display. 1. The digital sender... the copy settings feature in the background as a service, starting automatically whenever the server is restarted. Verify the device installation Test...

HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 11

...digital sender will not scan and is not overloaded. The digital sender...green LEDs ...digital sender. ENWW Troubleshooting and customer support 9 After typing the address, click the Test button to retrieve the server settings. Each tray can contact the server. ● If testing the server is functioning correctly, and then use the Copy Settings button on the glass. The scanner...

HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 12

... with the device, or go to www.hp.com/support/9250c. 10 Install and Setup the Device ENWW See the HP 9250C Digital Sender User Guide for documents scanned from the glass, the document page might have been modified to...language. See Language settings. Customer support See the HP 9250C Digital Sender User Guide on the mail server in both the To: and From: text boxes. ● Resend the e-mail....

HP 9250C Digital Sender Embedded Web Server - User Guide - Page 13

...9679; Host name: npiXXXXXX If you do not know the TCP/IP address for the HP 9250C Digital Sender supports IPv6 on the Information, Settings, and Networking tabs. NOTE The HP EWS for the product..., you can find it by using the control-panel menu. However, the Digital Sending tab supports only IPv4 address configuration. ENWW Opening the HP Embedded Web Server 3 Overview NOTE...

HP 9250C Digital Sender Embedded Web Server - User Guide - Page 65

... access. If the HP DSS has been installed, all of the HP EWS Digital Sending screens, the following message appears: The device is being serviced by using the...the digital sending options Administrators can be configured by the Digital Sending Software at . Digital Sending ENWW Using the HP DSS software 55 Using the HP DSS software The HP 9250C Digital Sender includes the Digital Sending...

HP 9250C Digital Sender - User Guide - Page 10

... features. All of the device. This feature can be configured. This feature relies on an existing Kerberos Realm infrastructure. Scan a document to your network converts black-and-white and color documents, drawings, and photographs into the device's address book. Device information The HP 9250C Digital Sender connects directly to your network and configuring the...

HP 9250C Digital Sender - User Guide - Page 11

... you to complete digital-sending tasks. ● Flatbed scanner-The letter/A4-size scanner can then be routed to 50 pages, and includes built-in duplexing for scanning both sides of random...) expansion slot for connectivity. DSS support guide Features The digital sender includes the following features: ● Digital sending-Send scanned files to a network folder. Feature DSS Send to Folder...

HP 9250C Digital Sender - User Guide - Page 14

...9250C Digital Senders, HP 9200C Digital Senders, or MFP devices on the same network. NOTE: HP DSS does not support the HP 9100C or 8100C Digital Senders. A LAN fax server is a network device that centrally handles the sending and receiving of large numbers of the digital...as a destination for documents scanned by the digital sender. Component Description Network server running Windows®...

HP 9250C Digital Sender - User Guide - Page 15

ENWW Paper handling 7 Paper handling The HP 9250C Digital Sender supports the following standard paper sizes: ● Letter: 215.9 x 279 mm (8.5 x 11 inches) ● Executive: 190 x 254 mm (7.5 x 10 inches) ● A4: 210 x 297 mm (8.3 x ...

HP 9250C Digital Sender - User Guide - Page 18

NOTE: The digital sender requires 90 mm (3.5 inches) of free space behind the device in order to fully open the top. 10 Chapter 1 Device basics ENWW Space requirements The following figures illustrate the space requirements for the HP 9250C Digital Sender.

HP 9250C Digital Sender - User Guide - Page 48

... next field. ● Press the Start button on the device touchscreen. Type the necessary information in keyboard that can be used to type the necessary information when scanning a file to begin the scanning process. 3. At the bottom of the device, pull out the keyboard tray. 2. Use the keyboard The digital sender has a built-in the active...

HP 9250C Digital Sender - User Guide - Page 49

... have logged in order to use some or all the scanned pages. ● .JPG: While a .JPG file does not have been enabled by the recipient. Touch this button, or press the Reset button on the control panel, to change the type of the digital-sender features. The default timeout setting is the default setting, and...

HP 9250C Digital Sender - User Guide - Page 72

... ENWW Follow these instructions to download the new firmware version. Upgrade the firmware The HP 9250C Digital Sender features remote firmware update (RFU) capability. Determine the current level of firmware 1. See... the latest firmware to www.hp.com/go/ 9250c_firmware. If it takes for the digital sender, go to your computer. 3. Use FTP to upgrade the firmware on the control-panel...

HP 9250C Digital Sender - User Guide - Page 74

...firmware revision number matches the revision of the window. Locate the digital sender that you downloaded from the Web at the start of the .RFU file that you see Use HP Web ...downloading the .RFU file from the action list. 5. Complete the following : copy /b 3000fw.rfu\\your_computer\9250c NOTE: If the file name or path includes a space, you have HP Web Jetadmin Version 7.0 ...

HP 9250C Digital Sender - User Guide - Page 76

.... 1. From the Home screen, touch Administration. 2. Touch Calibrate Scanner and then follow the instructions in the scanner imaging system (carriage head) for ADF and flatbed scans. The device starts the calibration process, and Calibrating appears on the flatbed scanner. NOTE: If you notice offset problems with the digital sender on the touchscreen status line until the process...

HP 9250C Digital Sender - User Guide - Page 78

... paused or unable to scan. Press the Sleep button or touch the device touchscreen to view digital-sender status information, determine the...digital sender. Sources for information about problems Source Description Control-panel lights ● Start LED light-The Start LED light is green when the device is ready to scan, and amber if an error exists. ● Ready LED light-The green Ready LED...

HP 9250C Digital Sender - User Guide - Page 94

... information. 2 Power reported is sold. Power consumption specifications Table B-3 Power consumption (average, in watts)1 Scanning (55 ipm)2 Ready Sleep Off 98 W 35 W 15.7 W 0 W 1 Values subject to... lbs) WARNING! This will damage the digital sender and void the product warranty. See www.hp.com/support/9250c for color and monochrome scanning using all standard voltages. 3 Default time...