HP 9250c Support Question
HP 9250c Support Question
Find answers below for this question about HP 9250c - Digital Sender.Need a HP 9250c manual? We have 7 online manuals for this item!
Question posted by juniorsauni on June 14th, 2013
My Digital Sender Scans The First Page Ok But All The Rest Are Poor Quality
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Current Answers
Answer #1: Posted by DreadPirateRoberts on August 15th, 2013 10:08 AM
DreadPirateRoberts
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November 19th, 2010 Points: 8,633,403
Member since:
November 19th, 2010 Points: 8,633,403
Related HP 9250c Manual Pages
HP 9250C Digital Sender - Job Aid - Scan/Email - Page 1
... the document. d. From the Home screen, touch Workflow. b.
c. Scroll down on the scanner glass or face-up screen, and then type the file name.
b. a. c. Place the... c. HP 9250C Digital Sender - b. Touch Send to begin sending. Smaller originals, receipts, irregular and worn documents, stapled documents, previously folded documents, and photographs should be able to scan. If so...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 7
... the home screen, touch Network Address. The digital-sender configuration information appears. ● Touch OK to change these settings.
Touch OK to see the Jetdirect data. The language must...Status Pages, and then touch Configuration Page. ● Touch Show. Change the language in the digital sender. DHCP is the default setting in one of two ways: ● Select the preferred language...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 8
...OK.
Device configuration
Before configuring, have the following information: ● The host name or IP address of the simple mail transfer protocol (SMTP) e-mail server that will
send e-mail from the digital sender...the send-to-folder feature ● The host name or IP address of the digital sender Use the following keys on the keyboard to help navigate through the configuration screens. ...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 9
... The digital sender must be on the server that will be supporting the HP Digital Sending ...digital sending software (optional) to successfully complete the software installation process.
The Fax Address Book and Fax Speed Dials are using the E-Mail and Network Folder options on the flatbed glass.
2. Select E-mail Address Book to enter an account name and password for scanned...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 11
...quality is poor.
● Verify that the document that the ADF input tray or output bin is placed correctly in the ADF. Verify that you have any error messages on the glass. English
Troubleshooting and customer support
Troubleshooting
Problem
Action to take
The digital sender will not scan and is displayed.
The digital sender...improve the image quality.
The scanner head lock ...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 12
... ● Use the control-panel menu to set the correct language. Customer support
See the HP 9250C Digital Sender User Guide on the mail server in both the To: and From: text boxes.
●... be too long. See the HP 9250C Digital Sender User Guide for documents scanned from the glass, the document page might have been modified to www.hp.com/support/9250c.
10 Install and Setup the Device
...
HP 9250C Digital Sender - User Guide - Page 10
... Addressing
LDAP Authentication
Kerberos Authentication
DSS LAN Fax
Description
For more information
Scan a document and send it to a network folder. DSS support guide
2 Chapter 1 Device basics
ENWW Device information
The HP 9250C Digital Sender connects directly to your network and configuring the digital-sending features. Installing the device is simply a matter of destinations. This...
HP 9250C Digital Sender - User Guide - Page 11
... guide
Features
The digital sender includes the following features:
● Digital sending-Send scanned files to a network folder. Advanced digital-sending functions are ...scan in both sides of a double-sided document.
● Interactive touchscreen control panel-Intuitive onscreen menus and wizards help you to complete digital-sending tasks.
● Flatbed scanner-The letter/A4-size scanner...
HP 9250C Digital Sender - User Guide - Page 12
...
Duty cycle
● The maximum duty cycle is 60,000 total images scanned per month. ● The monthly usage is 3,600 pages per minute (ipm) speed of the digital sender ADF.
ADF performance
The following sections give specific performance statistics for the digital sender.
Performance
The following table shows the images per month.
4 Chapter 1 Device...
HP 9250C Digital Sender - User Guide - Page 13
... Software Version 4 (HP DSS) that is provided on a network server.
This software runs as scanning with the device.
ENWW
Device software 5 Device software
Digital-sender software
To take advantage of advanced digital-sender features such as a service on a CDROM with OCR or sending to install any software or drivers on the Internet at www.hp...
HP 9250C Digital Sender - User Guide - Page 14
...transfer protocol (FTP) server can be set up to 1000 HP 9250C Digital Senders, HP 9200C Digital Senders, or MFP devices on the network and be configured correctly before Novell-specific attributes can...10Base-T
Digital senders or HP multi-function peripheral (MFP) devices
An HP DSS server can support up as a destination for documents scanned by using HP Web Jetadmin, or the digital sender's embedded...
HP 9250C Digital Sender - User Guide - Page 26
...the resolution.
Choosing higher quality for the file. Use a lower setting to use when saving scanned files. Menu item Color/Black Document File Type
TIFF version Output Quality
Resolution
Values Color scan Black/white scan (default) PDF (... in black or in color.
Use this menu to set default options for scan jobs sent to the computer.
Choose the file format for output increases the size...
HP 9250C Digital Sender - User Guide - Page 43
... keyboard to the HP Jetdirect print server documentation for a TCP/IPv6 network, see the HP Jetdirect Print Server Administrator's Guide. Touch OK.
15. Touch Save. Configure TCP/IPv6 parameters
The digital sender has limited IPv6 capability on a network.
JetDirect Inside or any EIO JetDirect card can connect to an IPv6 network, and the...
HP 9250C Digital Sender - User Guide - Page 48
... next field. ● Press the Start button on the device touchscreen. Use the keyboard
The digital sender has a built-in the active field on the control panel to an e-mail address. 1. ... the necessary information in keyboard that can be used to type the necessary information when scanning a file to begin the scanning process.
3. At the bottom of the device, pull out the keyboard tray.
2....
HP 9250C Digital Sender - User Guide - Page 49
...quality as follows:
● .PDF: The .PDF file format is 60 seconds. Basic send information
Log in
When you walk up to read .PDF files. ENWW
Basic send information 41
Touch OK.
The file types are also automatically logged out after scanning...Adobe® Acrobat® viewer installed to the digital sender, you try to use some or all the scanned pages.
● .JPG: While a .JPG...
HP 9250C Digital Sender - User Guide - Page 62
...LDAP Authentication: Allows you to configure the digital sender to authenticate against an LDAP server.
● Kerberos Authentication: Allows you to configure the digital sender to authenticate against a Kerberos Domain Controller.
... the window.
● Event log: Shows a list of pages the device has scanned, grouped by size and type.
● Device Information: Shows the device network name...
HP 9250C Digital Sender - User Guide - Page 68
...● Clean the glass only if dirt is visible, or if you see poor scan quality (such as this buildup can damage the touchscreen. Clean the touchscreen
Clean the ...
Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of the digital sender.
2. Solvents or cleaners can cause problems, such as specks on the glass surface, as streaking). ● Clean the...
HP 9250C Digital Sender - User Guide - Page 76
... again only rarely.
1. Place the calibration sheet that came with the scanned images.
Touch Calibrate Scanner and then follow the instructions in the scanner imaging system (carriage head) for ADF and flatbed scans.
Touch Troubleshooting.
3. NOTE: If you notice offset problems with the digital sender on the touchscreen status line until the process is complete.
68...
HP 9250C Digital Sender - User Guide - Page 78
... tool can be processed. Embedded Web server (EWS)
Use the EWS to monitor and troubleshoot the digital sender. See the DSS support guide for information on these LED lights. If it flashes, the device ...is ready to scan, and amber if an error exists.
● Ready LED light-The green Ready LED light is on when the device is available to be used to view digital-sender status information, ...
HP 9250C Digital Sender - User Guide - Page 87
... EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. The level of an implied warranty, so the... and support
Hewlett-Packard limited warranty statement
HP PRODUCT HP 9250C Digital Sender
DURATION OF LIMITED WARRANTY One-year on the duration of warranty service you receive may vary...
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