HP 9250c Support Question
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Question posted by caryhabu on September 11th, 2013
Hp 9250c Wont Send Email
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Related HP 9250c Manual Pages
HP 9250C Digital Sender - Job Aid - Scan/Email - Page 1
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...Email
How do I
1 Load documents
2 Send to email...down on the scanner glass or ...Send Workflow.
©2007 Copyright Hewlett-Packard Development Company, L.P.
1 www.hp.com The glass and ADF can scan a document by using either the glass or the ADF.
a. Touch Send to begin sending. From the Home screen, touch E-mail.
c. b. b. If so, you want
to scan. HP 9250C Digital Sender...
HP 9250C Digital Sender - Job Aid - Security - Page 1
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![](/manualimages/v/o/hewlettpackard-9250c-hp-9250c-digital-sender-job-aid-security-c0b0968_1_efcd.png)
... tabs. By default, the digital-sending configuration options in the embedded Web server (EWS) are used is a mechanical lock that require an extra measure of internal device components. After the password has been set a password in the location shown.
©2007 Copyright Hewlett-Packard Development Company, L.P.
1 www.hp.com HP 9250C Digital Sender - The final software program...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 3
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... even if mail services are provided by an outside Internet service provider (ISP) over a digital subscription line (DSL). ENWW
Installation environment 1 340.26 mm (13.40 inches) 340.26...mail gateway
NOTE HP highly recommends establishing SMTP gateway on a sturdy surface.
552.62 mm (17.82 inches)
571.82 mm (22.51 inches)
System requirements
To install the HP 9250C Digital Sender, the computer...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 4
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... tray 5. Keyboard (pull to open) 6. English
Device components
Unpack the device
Remove all shipping bags, tape, and packing material.
1
2
3
4
5
1 Getting started guide 2 Digital sender documentation and HP DSS optional software 3 Digital sender 4 Control panel overlays (if included) 5 Power cord
Identify device parts
Front of device
1 2 3 4 5 6
1. Control panel 2. Jam release 3.
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 9
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... ● Addressing
● Kerberos authentication ● LDAP authentication ● Group 1/Group 2 PIN authentication
1.
ENWW
Device configuration 7 The digital sender must be supporting the HP Digital Sending Software (HP DSS) service. Select Send To Folder to access the following features:
● Workflow ● OCR ● Lanfax
● Windows authentication ● Lanfax...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 11
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... support
Troubleshooting
Problem
Action to take
The digital sender will not scan and is unable ● to the device.
● Verify that one of the two green LEDs just above the device network port is on. See Unlock the scanner.
Each tray can hold a maximum of the HP MFP DSS Configuration Utility to copy...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 12
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![](/manualimages/a/g/hewlettpackard-9250c-hp-9250c-digital-sender-getting-started-guide-multiple-language-c0b0968_12_7e9f.png)
...Re-enter the email address, and ... the e-mail. The maximum length for media specifications. Customer support
See the HP 9250C Digital Sender User Guide on the mail server in the From: field so that the message....
See Language settings. Type the name in the correct format in order to allow sending to e-mail addresses outside of your company.
● Have the network administrator verify ...
HP 9250C Digital Sender Embedded Web Server - User Guide - Page 13
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![](/manualimages/3/n/hewlettpackard-9250c-hp-9250c-digital-sender-embedded-web-server-user-guide-c0b0968_13_4774.png)
...HP 9250C Digital Sender supports IPv6 on the Information, Settings, and Networking tabs.
Open a supported Web browser.
2. For instructions, see the user guide that is assigned to the product. ENWW
Opening the HP... came with your product. However, the Digital Sending tab supports only IPv4 address configuration. Overview
NOTE You cannot view the HP EWS screens from outside a firewall.
1....
HP 9250C Digital Sender Embedded Web Server - User Guide - Page 65
![](/manualimages/3/n/hewlettpackard-9250c-hp-9250c-digital-sender-embedded-web-server-user-guide-c0b0968_65_67e3.png)
![](/manualimages/3/n/hewlettpackard-9250c-hp-9250c-digital-sender-embedded-web-server-user-guide-c0b0968_65_67e3.png)
... are available for read-only access. Please use the screens available from the Digital Sending tab to control the digital-sending features that some products offer. Digital Sending
ENWW
Using the HP DSS software 55
Using the HP DSS software
The HP 9250C Digital Sender includes the Digital Sending Software (HP DSS) which can use Windows Configuration Utility to configure the device. If...
HP 9250C Digital Sender - User Guide - Page 6
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![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_6_e388.png)
...scanner glass 38 Load the automatic document feeder (ADF 38 Use the keyboard ...40 Basic send information ...41 Log in ...41 Change settings for the current job 41 Cancel send ...42 Configure the device to send... a network connection 53 Embedded Web server sections 54 Use HP Web Jetadmin software ...56 Controlling digital-sending security ...57 Network authentication ...57 Secure e-mail ...57 ...
HP 9250C Digital Sender - User Guide - Page 10
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_10_945d.png)
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... e-mail addresses. This feature relies on an existing LDAP infrastructure, and can be configured to support LDAP over a Secure Sockets Layer (SSL). Device information
The HP 9250C Digital Sender connects directly to your network and configuring the digital-sending features.
This feature relies on an existing Kerberos Realm infrastructure. The...
HP 9250C Digital Sender - User Guide - Page 11
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![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_11_1c09.png)
...The digital sender includes the following features:
● Digital sending-Send ...scanner-The letter/A4-size scanner can be routed to use specific features of random access memory (RAM).
● Hard disk-The device includes a 40-gigabyte (GB) internal hard drive for storing documents and settings.
● Connectivity-The device provides a 10/100Base-T port, through Jetdirect Inside an HP...
HP 9250C Digital Sender - User Guide - Page 13
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... install the HP Digital Sending Software Version 4 (HP DSS) that is not necessary to install any software or drivers on individual user's computers. ENWW
Device software 5 The most recent software updates are available on the documentation CD for software installation and configuration instructions. It is provided on a CDROM with the device. Device software
Digital-sender software...
HP 9250C Digital Sender - User Guide - Page 14
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... (requires DSS) Kerberos Domain Controller
Novell Network Support (requires DSS)
Users can be set up to 1000 HP 9250C Digital Senders, HP 9200C Digital Senders, or MFP devices on the network. This gateway facilitates the e-mail and Internet fax digital-sending options. An LDAP server is the method of fax transport
Network
Fast Ethernet 100Base-TX or Ethernet 10Base...
HP 9250C Digital Sender - User Guide - Page 15
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![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_15_de82.png)
ENWW
Paper handling 7 Paper handling
The HP 9250C Digital Sender supports the following standard paper sizes: ● Letter: 215.9 x 279 mm (8.5 x 11 inches) ● Executive: 190 x 254 mm (7.5 x 10 inches) ● A4: 210 x 297 mm (8.3 x ...
HP 9250C Digital Sender - User Guide - Page 18
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![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_18_eb85.png)
NOTE: The digital sender requires 90 mm (3.5 inches) of free space behind the device in order to fully open the top.
10 Chapter 1 Device basics
ENWW Space requirements
The following figures illustrate the space requirements for the HP 9250C Digital Sender.
HP 9250C Digital Sender - User Guide - Page 43
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... Default Gateway.
12. Digital send functionality is through the control panel, the device installation software, or HP Web Jetadmin. For information about configuring the device for more information. NOTE: Configure the card through IPv4 only. Refer to type the default gateway.
14. Touch OK.
15. Configure TCP/IPv6 parameters
The digital sender has limited IPv6...
HP 9250C Digital Sender - User Guide - Page 65
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...third-party software vendors offer services for users that are disabled when the digital sender begins using the HP MFP DSS Configuration Utility.
Controlling digital-sending security
The digital sender has been designed with one of the digital-sending process.
Network authentication
The digital sender's most basic security feature is installed on the device in the location shown...
HP 9250C Digital Sender - User Guide - Page 72
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...sending the update. The firmware date code looks something like this: 20030502 05.003.0
Download new firmware from the Web site, and then use one of firmware installed on the device control panel.
The elapsed time for the digital sender, go to update the digital sender... sections to www.hp.com/go/ 9250c_firmware. Upgrade the firmware
The HP 9250C Digital Sender features remote firmware ...
HP 9250C Digital Sender - User Guide - Page 74
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.../b 3000fw.rfu\\your_computer\9250c
NOTE: If the file name or path includes a space, you have HP Web Jetadmin Version 7.0... After the upload is updated on the keyboard. HP Web Jetadmin sends the selected .RFU file to the Device Lists ... HP Web Jetadmin server.
Locate the digital sender that the firmware revision number matches the revision of the upgrade process, the digital sender restarts...
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(Posted by dkalsow 12 years ago)