HP 9250c Support Question
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Question posted by nikcp on December 24th, 2013
Digital Sender 9250 Email Icon Does Not Show
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Related HP 9250c Manual Pages
HP LaserJet MFPs and Digital Senders - Automatic Daylight Saving Time adjustment - Page 1
....041.4 48.041.4 50.021.4 09.091.4 48.031.3
*Note: A change was made for many LaserJet MFPs and digital senders include automatic Daylight Saving Time adjustment.
Release 2 contains additional fixes listed at the end of 9
white paper Newer releases (higher....
The latest firmware releases for manufacturing after release.
white paper
LaserJet MFPs and Digital Senders -
HP LaserJet MFPs and Digital Senders - Automatic Daylight Saving Time Adjustment - Page 1
... by one in the firmware releases listed. white paper
HP LaserJet MFPs and Digital Senders
Automatic Daylight Saving Time Adjustment
Security Level: Public Date Written/Updated: October 24....4 09.091.4 48.031.3
*Note: A change was made for many LaserJet MFPs and digital senders include automatic Daylight Saving Time adjustment. The two firmware versions are functionally identical. Release 1 has...
HP 9250C Digital Sender - Job Aid - Scan/Email - Page 1
... you might appear in the ADF. HP 9250C Digital Sender - Smaller originals, receipts, irregular and worn documents, stapled documents, previously folded documents, and photographs should be able to perform
You can accommodate Letter-, Executive-, A4-, and A5-size originals. a. Scan/Email
How do I
1 Load documents
2 Send to email
3 Scan to a folder 4 Scan to a workflow destination...
HP 9250C Digital Sender - Job Aid - Security - Page 1
...make sure that are disabled when the digital sender begins using the HP MFP DSS Configuration Utility. A number of data security. The Secondary email feature is installed on the device in... the HP MFP DSS Configuration Utility cannot be used by using the HP DSS service. HP 9250C Digital Sender - Security & Authentication
How do I
1 Use network authentication 2 Secure e-mail 3 Restrict ...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 3
...e-mail functionality even if mail services are provided by an outside Internet service provider (ISP) over a digital subscription line (DSL).
340.26 mm (13.40 inches) 340.26 mm (13.40 inches)
...17.82 inches)
571.82 mm (22.51 inches)
System requirements
To install the HP 9250C Digital Sender, the computer system must have the following features: ● Fast Ethernet 100Base-TX or Ethernet 10Base-T ...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 4
... (pull to open) 6. ADF input tray 5. Control panel 2. English
Device components
Unpack the device
Remove all shipping bags, tape, and packing material.
1
2
3
4
5
1 Getting started guide 2 Digital sender documentation and HP DSS optional software 3 Digital sender 4 Control panel overlays (if included) 5 Power cord
Identify device parts
Front of device
1 2 3 4 5 6
1.
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 7
... Find the automatically assigned DHCP IP address
On the home screen, touch Network Address. The digital-sender configuration information appears. ● Touch OK to change these settings. ENWW
Configure the control-...assigned a valid IP (Internet Protocol) address on the control panel appear in the digital sender. or ● Change the language at any time from the Language menu the...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 8
... address of the simple mail transfer protocol (SMTP) e-mail server that will
send e-mail from the digital sender ● The host name or IP address of the Lightweight Directory Access Protocol (LDAP) server that... for the send-to-folder feature ● The host name or IP address of the digital sender Use the following keys on the keyboard to help navigate through the configuration screens. ●...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 9
...document face-up one or more folder destinations for scanned documents. ENWW
Device configuration 7 Select the Digital Sending tab and complete the General Settings information.
3. After installation, the HP DSS runs in...-down on the controlpanel display.
1. The digital sender must be supporting the HP Digital Sending Software (HP DSS) service.
Open a web browser and type the device...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 11
English
Troubleshooting and customer support
Troubleshooting
Problem
Action to take
The digital sender will not scan and is unable ● to the unlocked position. A Please try again error message is not overloaded. The scanner head lock is stacked square and straight in the ADF. button on the MFP Configuration tab of the HP MFP...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 12
... support
See the HP 9250C Digital Sender User Guide on the ...email address, and verify that you receive a message back if the e-mail transmission fails.
● Have the network administrator verify that SMTP Relay is being loaded meets the required specifications. See Language settings.
The control panel is A4, or 210 x 297 mm (8.27 x 11.69 inches). See the HP 9250C Digital Sender...
HP 9250C Digital Sender Embedded Web Server - User Guide - Page 11
... is loaded on each user (administrators and service), with your printer, MFP, or digital sender supports, see the documentation that an operating system, such as when a paper jam ...the same way that came with up to HP LaserJet printers, multifunction peripherals (MFPs), or HP Digital Senders.
A Web server provides an environment in which Web programs can perform these tasks:
●...
HP 9250C Digital Sender Embedded Web Server - User Guide - Page 13
....
1. For instructions, see the user guide that is assigned to the product. However, the Digital Sending tab supports only IPv4 address configuration. ENWW
Opening the HP Embedded Web Server 3 In the ...9679; Host name: npiXXXXXX
If you do not know the TCP/IP address for the HP 9250C Digital Sender supports IPv6 on the Information, Settings, and Networking tabs. NOTE The HP EWS for the product...
HP 9250C Digital Sender Embedded Web Server - User Guide - Page 46
... the Authentication Manager page.
Authentication consists of two interdependent parts.
Kerberos Authentication
Use the Kerberos Authentication page to configure the device (multi-function peripheral or digital sender) to authenticate users to require Kerberos authentication. After the device user has supplied valid credentials and has been authenticated, the device searches for the user...
HP 9250C Digital Sender Embedded Web Server - User Guide - Page 65
... the HP DSS software 55 If the HP DSS has been installed, all of the HP EWS Digital Sending screens, the following message appears: The device is being serviced by using the HP MFP DSS... DSS screens are available for read-only access. Using the HP DSS software
The HP 9250C Digital Sender includes the Digital Sending Software (HP DSS) which can use Windows Configuration Utility to carry out its...
HP 9250C Digital Sender - User Guide - Page 5
Table of contents
1 Device basics Device information ...2 Where to get more information 2 Features ...3 Performance ...4 ADF performance ...4 Duty cycle ...4 Device software ...5 Digital-sender software ...5 Network components used for digital-sending 6 Paper handling ...7 Device parts ...8 Space requirements ...10
2 Control panel Use the control panel ...12 Control-panel layout ...12 Home ...
HP 9250C Digital Sender - User Guide - Page 10
...Secure Sockets Layer (SSL).
A Microsoft Windows Domain environment supports Kerberos natively. The digital sender operates as send-to-workflow with the device. EWS user guide
Enter names and ...send to e-mail jobs easier. Device information
The HP 9250C Digital Sender connects directly to your network and configuring the digital-sending features.
This feature makes the addressing of the ...
HP 9250C Digital Sender - User Guide - Page 11
...control panel-Intuitive onscreen menus and wizards help you to complete digital-sending tasks.
● Flatbed scanner-The letter/A4-size scanner can then be configured to 1 mm (0.04 inch) ...slot for connectivity.
DSS support guide
Features
The digital sender includes the following features:
● Digital sending-Send scanned files to a network folder. This feature relies on...
HP 9250C Digital Sender - User Guide - Page 12
... table shows the images per month.
4 Chapter 1 Device basics
ENWW
ADF performance
The following sections give specific performance statistics for the digital sender. Mode Simplex mono mode Simplex color mode Duplex mono mode Duplex color mode
Dots per inch (dpi) 600 x 600 600 x ...scanned per month. ● The monthly usage is 3,600 pages per minute (ipm) speed of the digital sender ADF.
HP 9250C Digital Sender - User Guide - Page 65
... a third-party computer lock such as the ones that require an extra measure of data security.
Additionally, the digital sender supports several authentication methods that can be used to configure the device. The Secondary email feature is its ability to the device and sending documents. Restrict software access
In order to keep the...
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