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HP 5940 Support Question

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Question posted by newmay on October 1st, 2011

Printer Stalled

HI, my HP deskjet 5940 started giving a Printer cartridge stalled message and so will not print. Is this fixable?

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Related HP 5940 Manual Pages

User Guide - Page 4

...65 Maintain print cartridges 66 Printer Toolbox...67 11 Troubleshooting 68 Printer does not print 68 Paper jam...69 Paper problems...70 Paper mismatch...71 Printer is stalled...72 Print cartridge problems 72 Photos do not print correctly 74 PictBridge problems 77 Print quality is poor 78 Document is misprinted 80 Problems with borderless documents 81 Error messages...86 Printer lights are...
User Guide - Page 16

... can be used with virtually grain-free photos. 14 HP Deskjet 5900 series Raise the In tray. Raise the Out tray. 5. The photo print cartridge, in combination with the tri-color print cartridge, provides you with the printer. 1 Black print cartridge 2 Tri-color print cartridge 3 Photo print cartridge Use print cartridges The print cartridges can be used in the following ways: ●...
User Guide - Page 20

... Photo Paper to touch up photos. ● Use the photo print cartridge for great colors and virtually grain-free photos. ● Get the best combination of speed and quality by following software options: - color print cartridge. ● Do not print borderless photos in a software program such as HP Image Zone or Adobe Photoshop and assign the photo size...
User Guide - Page 22

...color print cartridge. ● For maximum fade resistance, use it to print the photo. ● If you installed the HP Image Zone software, you printed on which you want to stitch together panoramic digital photos before printing...paper stack. 20 HP Deskjet 5900 series Click OK to the left. 3. Guidelines ● For high-quality results, use a photo print cartridge in a software ...
User Guide - Page 24

eye in conjunction with the tri-color print cartridge, provides virtually grain-free photos. Smoothing: Soften an image. Photo print cartridge The photo print cartridge, when used in the photo. 2. Open HP Real Life technologies Follow these options: 1. SmartFocus: Enhance the image quality and clarity of sharpening for washed-out photos. Sharpness: Adjust the image sharpness to...
User Guide - Page 41

... on one another. 5. Paper Size: An appropriate paper size 4. Transparencies To print transparencies, use HP Premium Inkjet Transparency Film. Slide the paper guide all paper from the In tray. 2. Print 1. In the What do you want to do? help to be printed on the Printer Properties dialog box. User's guide 39 Guidelines Do not exceed the...
User Guide - Page 71

... rear access door. Check the print queue The printer will not print if a print job is stalled 2. To resolve a print job that is stalled in the print queue. Click the Printer menu, and then click Resume Printing. 7. If the printer still does not print 1. Select the topic below that best describes the problem: - Paper jam - Out-of the HP Deskjet printer. 3. Press the Resume button...
User Guide - Page 72

... paper. Turn on the printer, and then press the Resume button. 8. When printing a borderless 70 HP Deskjet 5900 series Chapter 11 If you are printing labels, verify that the protective piece of plastic tape has been removed from the print cartridges. ● If you are printing a borderless document and the Resume light and a Print Cartridge Status light are flashing, you...
User Guide - Page 74

..., that prevent the print cartridges from the back of the cradle. 4. Open the printer cover. 72 HP Deskjet 5900 series If the size and type do not match, select the matching paper size and type or change the paper in the right side of the printer. If the printer does not start printing again, raise the printer cover, and then...
User Guide - Page 88

... another USB device or USB hub. Print cartridge problem message If you receive an error message about a paper mismatch, it indicates that the USB cable is stalled" Follow these instructions to communicate with the computer if the USB cable is a problem with the print cartridge, the print cartridge might not be able to resolve the problem. 86 HP Deskjet 5900 series
User Guide - Page 92

... replacing the print cartridge. ● If neither print cartridge is on ink. If the light is on the printer. If the status and Resume lights are installed. If the status light is off , and then turn off : There is installed in the left side of these steps: - Proceed to see Paper mismatch. 90 HP Deskjet 5900 series...
User Guide - Page 100

... ordering information 64 photo print cartridge 22 recycling 95 replacing 15 selection numbers 59 storing 66 used with the printer 14 print preview 49 print quality 48 print settings advanced color settings 24 changing 57 default settings 47 print task quick sets 51 printer does not feed paper 70 printer features 6 printer is not printing 68 printer is stalled 72 printer lights are flashing 87...
User Guide - (Macintosh) - Page 4

... color ...50 Automatically clean print cartridges 50 Print a test page 51 View estimated ink levels 51 Maintain the printer body 51 Remove ink from your skin and clothing 51 Manually clean print cartridges 52 Maintain print cartridges 53 HP Printer Utility 54 11 Troubleshooting 55 Printer does not print 55 Paper jam ...56 Paper problems 57 Paper mismatch 58 Printer is stalled 59 Print...
User Guide - (Macintosh) - Page 16

... the ink-backup mode to operate the printer with the printer. ● HP Printer Utility: Open the HP Printer Utility, and then select the Supplies Status pane. Colors print but black is grayed and is removed from the print cartridge cradle. Chapter 3 Replace print cartridges When buying print cartridges, look for ink-backup mode. 14 HP Deskjet 5900 series You can find the selection number...
User Guide - (Macintosh) - Page 37

... out-of-paper message appears, verify that matches the card size. 2. For great results, use them, set the HP Real Life technology options. 6. Place the transparencies in the paper tray. The side to use HP Premium Inkjet Transparency Film. Paper Size: The appropriate card size - 6. Orientation: The appropriate orientation Note To print a borderless card, select...
User Guide - (Macintosh) - Page 52

.... Calibrate color Perform a color calibration if the colors in the printer. 3. Both a photo print cartridge and a tri-color print cartridge must be low on ink or might need to activate the auto-off feature: 1. Select Calibrate Color. 5. Automatically clean print cartridges If your printed pages are not low on ink, follow the onscreen instructions. 50 HP Deskjet 5900 series...
User Guide - (Macintosh) - Page 56

...● Find information about the HP Printer Utility, see the following tasks: ● Print a test page. ● Clean the print cartridges. ● View estimated ink levels in the print cartridges. ● Align the print cartridges. ● Calibrate color. ● Calibrate print quality. ● Configure the auto-off feature. 54 HP Deskjet 5900 series In Finder, click Applications...
User Guide - (Macintosh) - Page 58

... HP Deskjet 5900 series Paper jam - Printer ejects paper - If you are printing labels, verify that best describes the problem: - Chapter 11 Check the print queue The printer will not print if a print job is stalled 2. Select the topic below that a label did not become detached from the back of -paper message - To resolve a print job that is stalled in the print queue...
User Guide - (Macintosh) - Page 61

... indicates which print cartridge is stalled If the printer stalls while printing a document, press the Resume button. User's guide 59 Select any paper jam. 5. Make sure the tri-color print cartridge is installed in the left side of the cradle and the black or photo print cartridge is installed in the printer. To verify that you receive a print cartridge error message, one or...
User Guide - (Macintosh) - Page 86

...print cartridge is in the wrong slot message 61 print cartridge message 72 print cartridge problem message 60 Print Cartridge Status light is flashing 75 print is faded 65 printer does not feed paper 57 printer ejects paper 57 printer is not printing 55 printer is stalled 59 printing in ink-backup mode message 60 resume and print cartridge... to the printer 16 utilities 54 84 HP Deskjet 5900 series

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