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HP 5550dn Support Question

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Question posted by dokosifelix on September 3rd, 2012

Bad Handling During Shipping

I received my luggage of an hp 5550dn printer but noticed that bad handling during the course of shipment has led to a crack at side of the front panel and a small hole at the top corner of the back side. Will it affect printing when l want to start using it? Thanks.

Current Answers

Answer #1: Posted by hzplj9 on September 3rd, 2012 12:10 PM
This answer was accepted by the poster of the original question.
hzplj9

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I would doubt if the small cracks you state would inhibit printing. It would only create problems if internal electronic PCB's are cracked. Have you instigated a claim from the carriers to obtain replacement parts or another printer? Spares should be obtainable from HP for this printer.

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