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HP 4345xs Support Question

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Question posted by bridgettehr on December 31st, 2013

Red Light On Start Button

i have an hp laserjet 4345 mfp photocopy machine but the problem is with the red light underneath the startup button so it cant photocopy anything but im able to print whatever that i want

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Answer #1: Posted by hzplj9 on December 31st, 2013 10:24 AM

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I have found this information via an internet search at a site called 'fix your own printer'It refers to errors in the general dialogue but this is a section which could be relevant.

Firstly: "First make sure no one locked the scanner. The switch is on the left side next to the small strip of glass for the adf.

Quote: "Does the printer come to ready with the icons on the display. If so go to the diagnostics menu and choose the item to display the event log. My guess is you will have 30 errors listed which means the scanner did not initialize during power up. If that is the case turn off and then back on and see if it comes to ready. If no joy, turn off the unit and in the back where the big cable goes from the top unit to the main unit, remove the screws securing the cover and then remove and reseat all the cables to the board behind the cover and then turn on again and see if it comes to ready. If not you may need to replace the scanning unit if 30 errors or the scanner control card which you reseated the cables."

An alternative also offered was:

"I repaired, Please follow instruction below

You have to take the top glass off of the printer to get access to the scanner head(bar that moves under glass). Remove the long strip of black plastic on the scanner head and look inside, you will see a small circle camera. Clean the lens of the camera with some alcohol and qtips but be careful not to scratch the lens. Reboot the printer and you're good to go!"

This is the link to HP which doesn't appear to be forthcoming.

https://support.hp.com/us-en?openCLC=true

Related HP 4345xs Manual Pages

HP LaserJet 4345mfp - User Guide - Page 15

...; Software ● Loading input trays ENWW 1 After the MFP is provided with the multifunction peripheral (MFP) for setup instructions. This chapter introduces the following topics: ● HP LaserJet 4345mfp configurations ● Features and benefits of the HP LaserJet 4345mfp. If you have not done so, see the HP LaserJet 4345mfp Start Guide that is set up and ready to use...

HP LaserJet 4345mfp - User Guide - Page 34

... icon for the appropriate language. Next to a Macintosh computer, order an HP Jetdirect Connectivity card, which has USB port. On the Printing menu, click Set Default Printer. Double-click the HP LaserJet Installers folder. 4. Click Add Printer. 11. Double click Printer (AppleTalk). 6. Select HP LaserJet 4345 MFP from the list. 10. Insert the CD-ROM into the CD...

HP LaserJet 4345mfp - User Guide - Page 35

...(USB), and then click OK. Select HP LaserJet 4345 MFP, and then click OK. Next to use the PPD files. In the Printer Model List, click HP. Print a page from any software program to ... the MFP. Follow the instructions on the computer. From the computer hard drive, double-click Applications, double-click Utilities, and then double-click Desktop Printer Utility. Next to start the Print Center ...

HP LaserJet 4345mfp - User Guide - Page 44

... The control panel includes a touchscreen graphical display, job-control buttons, a numeric keypad, and three light-emitting diode (LED) status lights. 1 Touchscreen graphical display 2 Numeric keypad 3 SLEEP button 4 MENU button 5 STATUS button 6 STOP button 7 RESET button 8 START button 9 Attention light 10 Data light 11 Ready light 12 Display contrast adjustment 30 Chapter 2 Using the control...

HP LaserJet 4345mfp - User Guide - Page 69

...time that is cleared. Allows you want to the default settings after a jam is currently printing. ENWW Configure device menu 55 ON: The MFP automatically reprints pages after any control-... of the print job are part of time before the send settings return to default settings after any currently printing network print job. When you press the START button, the MFP shows a message...

HP LaserJet 4345mfp - User Guide - Page 72

... X Jetdirect submenu The EIO (enhanced input/output) submenu appears only when an EIO device (such as by using the EIO menu. If the MFP contains an HP Jetdirect print server EIO card, you can also be configured by using HP Web Jetadmin or other parameters can configure basic networking parameters by using Telnet or browsing...

HP LaserJet 4345mfp - User Guide - Page 87

... tray is specifically requested. Note Understanding tray order When the MFP receives a print job, it finds the correct type and size. If a specific tray is requested, the job prints from the tray that matches type and size settings that satisfies the request, starting with the bottom tray and ending with what has been loaded...

HP LaserJet 4345mfp - User Guide - Page 89

... Selecting which tray is used only occasionally, it is best to set to types other print media in the printer driver or at the MFP control panel, this feature is to be used for media to TRAY 1 TYPE=ANY ...to be pulled from tray 1. If tray 1 contains media when you send the print job, and the MFP control panel has TRAY 1 TYPE=ANY and TRAY 1 SIZE=ANY as the default configuration for tray 1 operation...

HP LaserJet 4345mfp - User Guide - Page 114

... and options by using the touchscreen graphical display. 1 Original section 2 Image modification section 3 Copy section 4 Describe original button 5 Original page-size icon 6 Reduce/enlarge 7 Contrast adjustment 8 Copy page icon 9 Start button 10 Back button 11 Copy settings button User-attention error messages appear in a pop-up dialog box that you made , and takes you to...

HP LaserJet 4345mfp - User Guide - Page 125

...Subject: field 6 BCC: field 7 Clear All button 8 Scroll button 9 Start button 10 Back button 11 E-mail Settings area 12 Page preview image Help button For Help, touch the (Help) button, and then touch What is cleared. E-mail ...message is this? For more information, see Help system. Clear All button Touching the Clear All button clears all text and fields that other users cannot change. To ...

HP LaserJet 4345mfp - User Guide - Page 178

... status page contains the following information: hp LaserJet 4345 mfp series supplies status page 1 1 2 3 4 1 Black Print Cartridge indicates the amount of toner that remains in the print cartridge, estimated pages remaining for the amount of toner remaining in the cartridge, total number of pages and jobs processed, and the print-cartridge installation date and serial number. 2 Maintenance...

HP LaserJet 4345mfp - User Guide - Page 179

...to see the following information: hp LaserJet 4345 mfp series usage page (S/N XXXXXXXXXX) hp LaserJet 4345 mfp series 1 usage page (S/N XXXXXXXXXX) 1 2 2 3 4 1 Product Name and Device Name indicate the series of those...of HP LaserJet MFP in the MFP until other fonts are resident on all pages that have been printed. The following describes the information that have been printed ...

HP LaserJet 4345mfp - User Guide - Page 180

... The page-yield specification that HP provides is not a genuine HP print cartridge when you use it into the MFP. Print-cartridge authentication The MFP will not be between 10% and 90%. Actual yield can obtain several types of life for a business letter), the HP print cartridge lasts an average of all HP printing features. HP print cartridges When you insert it...

HP LaserJet 4345mfp - User Guide - Page 196

... the program. a. If a step resolves the problem, you have installed the HP LaserJet 4345mfp Series printer driver. If none of these steps: a. Check the cable connection between the MFP and the computer or network port. b. Print a configuration page (see Clearing jams. 5. Make sure the MFP Ready light is working. d. The problem is with the computer you are on...

HP LaserJet 4345mfp - User Guide - Page 197

.... Or, for Windows or Macintosh, uninstall the printer driver and reinstall it prints, then the problem is with a parallel cable. b. See Installing the printing system software. If the page does not print, then the problem is still not resolved, see Determining MFP problems. ENWW Solving general problems 183 If this solution does not work (the document does not...

HP LaserJet 4345mfp - User Guide - Page 198

... tab of the embedded Web server. See HP customer care. Check for voltage requirements.) See Understanding MFP messages. Wait while the MFP completes its voltage is not within specification, plug the MFP directly into the power receptacle. The MFP experienced an error during a Digital Send job. See Solving e-mail problems. Reduce the size of the SMTP...

HP LaserJet 4345mfp - User Guide - Page 237

... is turned off at the control panel. Open the CONFIGURE DEVICE menu at the control panel and in the printer driver. 3. Try using meet HP specifications. (See Print media specifications.) Correcting print-quality and copy-quality problems 223 Make sure that the print cartridge is fully installed. 2. Clean the inside of the paper you are being...

HP LaserJet 4345mfp - User Guide - Page 250

.../IP, IPX/ SPX, Novell/Netware, AppleTalk, and DCL/LLC). Under HP Jetdirect Configuration, the status is listed. - Print a document from another computer. ● To verify that a MFP works with other devices on the formatter. ● Make sure that has printed correctly in this works, a problem with the network might exist. ● Contact your protocol: - To verify...

HP LaserJet 4345mfp - User Guide - Page 305

... (2) this device must accept any interference received, including interference that the product Product Name: Model Number: Product Options: HP LaserJet 4345 mfp Q3942A Regulatory model number: BOISB-0407-003) ALL conforms to the following Product Specifications: Safety: IEC 60950-1:2001 / EN60950-1: 2001 IEC 60825-1:1993 +A1 +A2 / EN 60825-1:1994 +A11 +A2 (Class 1 Laser/LED Product...

HP LaserJet 4345mfp - User Guide - Page 320

... the MFP 10 paper jams 193 part number 9, 241 printing to 127 reattach error message 214 selecting 77 specifications, physical 253 staple jams 199 stapling options 92 too many pages error message 214 stapling documents 127 Start button 30, 31 status e-mail alerts 153 Information tab, embedded Web server 149 lights 216 viewing with HP Toolbox...