HP 4310s Support Question
HP 4310s Support Question
Find answers below for this question about HP 4310s - ProBook - Core 2 Duo 2.1 GHz.Need a HP 4310s manual? We have 35 online manuals for this item!
Question posted by cbwarren on June 12th, 2013
Activating Microsoft Office After System Restore
I had to restore my laptop to original factory settings. When i go to activate Microsoft Office 2010 it acks for the product key. I cannot locate my original package. How can I get my product key to re-activate the MS Offfice which came with my laptop?
Current Answers
Answer #1: Posted by linkshahzad on June 13th, 2013 12:29 AM
linkshahzad
Member since:
June 12th, 2013 Points: 60,030
Member since:
June 12th, 2013 Points: 60,030
Office Starter is only supplied preinstalled by your PC maker, its not available to download.
Starter requires no product Key, its automatically Activated.
Try this link to see if you can repair or reinstall Starter
https://support.hp.com/gb-en/document/c02981221
The Key on your laptop is the win7 Key, not any Office Key
http://office.microsoft.com/en-gb/buy/office-2010-which-suite-is-right-for-you-FX101812900.aspx
Related HP 4310s Manual Pages
HP ProBook 4310s Notebook PC and HP ProBook 4311s Notebook PC - Maintenance and Service Guide - Page 8
1
Product description
Category Product name
Processors
Description
HP ProBook 4310s Notebook PC
HP ProBook 4311s Notebook PC (People's Republic of China only)
Intel® Core™2 Duo processors: ■ T9600 2.80-GHz processor,
6-MB L2 cache, 1066-MHz front side bus (FSB) ■ P8700 2.53-GHz processor, 3-MB L2 cache, 1066-MHz FSB ■ P7370 2.00-GHz processor, 3-MB L2 cache...
HP ProBook 4310s Notebook PC and HP ProBook 4311s Notebook PC - Maintenance and Service Guide - Page 21
...
Pointing devices
Item Component
Description
(1) TouchPad*
Moves the pointer and selects or activates items on the screen.
(2) Left TouchPad button*
Functions like the left button on an external mouse.
(3) TouchPad scroll zone
Scrolls up or down.
(4) Right TouchPad button*
Functions like the right button on an external mouse.
*This table describes factory settings.
HP ProBook 4310s Notebook PC and HP ProBook 4311s Notebook PC - Maintenance and Service Guide - Page 103
... changes go into effect when the computer restarts.
✎ Your password settings, language settings, security settings, and hard drive mode are not changed when you restore the factory settings.
5-2
Maintenance and Service Guide Use a pointing device or the arrow keys to the values that were set at the bottom of the screen,
and then follow the on -screen...
HP ProBook 4310s Notebook PC and HP ProBook 4311s Notebook PC - Maintenance and Service Guide - Page 104
... in this chapter may not be supported by your computer. Your changes go into effect when the computer restarts. Replace the configuration settings in Computer Setup with the original factory settings. (Hard drive mode, password settings, and security settings are not changed when you restore the factory settings.)
Reset the BIOS security policies and clear the ProtectTools user information.
HP ProBook 4310s Notebook PC and HP ProBook 4311s Notebook PC - Maintenance and Service Guide - Page 107
...ExpressCard slot. The following :
❐ Disabled ❐ Boot to Network (set by default) Set Security Level Restore Security Defaults
To do this
■ SATA (Serial Advanced Technology Attachment) device ...by default).
✎ All port options are enabled by default). ■ Enable/disable Dual Core CPU (select models only; Change, view, or hide security levels for all are available: ...
HP ProBook 4310s Notebook PC and HP ProBook 4311s Notebook PC - Maintenance and Service Guide - Page 154
... Card 1-6 chipset, product description 1-2 components
bottom 2-10 buttons 2-2 display 2-1 fingerprint reader 2-2 front 2-7 keys 2-4 left-side 2-9 lights 2-5 pointing device 2-6 right-side 2-8 top 2-2 computer feet locations 4-6 spare part number 4-6 Computer Setup accessing 5-1 Diagnostics menu 5-5 File menu 5-3 navigating and selecting 5-1 restoring factory settings 5-2 Security menu 5-4 System...
HP ProBook 4310s Notebook PC and HP ProBook 4311s Notebook PC - Maintenance and Service Guide - Page 157
... webcam 1-5 wireless 1-5
product name 1-1, 3-1, 4-5
R
recovering information 8-3 recovery partition 8-3 recovery, system 8-1 recycling
battery 11-1 display components 11-1 removal/replacement preliminaries 4-1 procedures 4-5
restoring factory settings 5-2, 5-3
restoring security defaults 5-6 restoring the hard drive 8-2 right-side components 2-8 RJ-11 jack
connector pinout 9-4 location 2-9 RJ-45...
HP ProBook 4310s Notebook PC and HP ProBook 4311s Notebook PC - Maintenance and Service Guide - Page 8
1
Product description
Category Product name
Processors
Description
HP ProBook 4310s Notebook PC
HP ProBook 4311s Notebook PC (People's Republic of China only)
Intel® Core™2 Duo processors: ■ T9600 2.80-GHz processor,
6-MB L2 cache, 1066-MHz front side bus (FSB) ■ P8700 2.53-GHz processor, 3-MB L2 cache, 1066-MHz FSB ■ P7370 2.00-GHz processor, 3-MB L2 cache...
HP ProBook 4310s Notebook PC and HP ProBook 4311s Notebook PC - Maintenance and Service Guide - Page 21
...
Pointing devices
Item Component
Description
(1) TouchPad*
Moves the pointer and selects or activates items on the screen.
(2) Left TouchPad button*
Functions like the left button on an external mouse.
(3) TouchPad scroll zone
Scrolls up or down.
(4) Right TouchPad button*
Functions like the right button on an external mouse.
*This table describes factory settings.
HP ProBook 4310s Notebook PC and HP ProBook 4311s Notebook PC - Maintenance and Service Guide - Page 103
... press enter. Your changes go into effect when the computer restarts.
✎ Your password settings, language settings, security settings, and hard drive mode are not changed when you restore the factory settings.
5-2
Maintenance and Service Guide Use the tab key and the arrow keys to select File > Ignore changes and exit, and then press enter. - Use the tab...
HP ProBook 4310s Notebook PC and HP ProBook 4311s Notebook PC - Maintenance and Service Guide - Page 104
...; View identification information for the computer and the batteries in Computer Setup with the original factory settings. (Hard drive mode, password settings, and security settings are not changed when you restore the factory settings.)
Reset the BIOS security policies and clear the ProtectTools user information.
Set or change the date and time on the computer. Maintenance and Service Guide...
HP ProBook 4310s Notebook PC and HP ProBook 4311s Notebook PC - Maintenance and Service Guide - Page 107
...following :
❐ Disabled ❐ Boot to Network (set by default). ■ Enable/disable Dual Core CPU (select models only; enabled by default). ■... (LAN) (enabled by default).
■ Enable/disable LAN/WLAN switching (disabled by default) Set Security Level Restore Security Defaults
To do this
■ SATA (Serial Advanced Technology Attachment) device mode.
Options include...
HP ProBook 4310s Notebook PC and HP ProBook 4311s Notebook PC - Maintenance and Service Guide - Page 154
... Card 1-6 chipset, product description 1-2 components
bottom 2-10 buttons 2-2 display 2-1 fingerprint reader 2-2 front 2-7 keys 2-4 left-side 2-9 lights 2-5 pointing device 2-6 right-side 2-8 top 2-2 computer feet locations 4-6 spare part number 4-6 Computer Setup accessing 5-1 Diagnostics menu 5-5 File menu 5-3 navigating and selecting 5-1 restoring factory settings 5-2 Security menu 5-4 System...
HP ProBook 4310s Notebook PC and HP ProBook 4311s Notebook PC - Maintenance and Service Guide - Page 157
... webcam 1-5 wireless 1-5
product name 1-1, 3-1, 4-5
R
recovering information 8-3 recovery partition 8-3 recovery, system 8-1 recycling
battery 11-1 display components 11-1 removal/replacement preliminaries 4-1 procedures 4-5
restoring factory settings 5-2, 5-3
restoring security defaults 5-6 restoring the hard drive 8-2 right-side components 2-8 RJ-11 jack
connector pinout 9-4 location 2-9 RJ-45...
HP ProtectTools - Windows Vista and Windows XP - Page 86
...product enhancements.
Update Windows to select Embedded Security Device-Disable.
factory settings. Manager. Open Computer Setup by turning on to Credential Manager. Set...Client Manager. Use the arrow keys to Service Pack 2 via ...credentials after the ROM is restored to is researching a workaround...Microsoft knowledge base article 813301 at http://www.microsoft.com for future product...
HP ProtectTools - Windows Vista and Windows XP - Page 91
... files. The HP wizard allows linkage to factory settings in Embedded Security (using the default locations-My Documents). The new files are useless for immediate customization.
Multiple-User PSDs do not function during user restore in Embedded Security.
The second user's PSD will be retrieved from the storage location of the PSD data, the Embedded...
HP ProtectTools - Windows Vista and Windows XP - Page 99
...one platform owner key to set of specific keys that it was signed.
digital signature. Domains are the basis of a network and share a common directory database.
Drive Encryption key recovery service. ...Provider or library of cryptographic algorithms that allows the management, restoration, and transfer of encrypting and decrypting data so that , when pressed, initiates an automatic shred...
Management and Printing - Windows XP, Windows Vista and Windows 7 - Page 10
... steps 1 and 2 to close the MEBx setup utility.
6 Chapter 2 Using Intel Active Management Technology (select models only) Turn on or restart the computer. 2. Enter the ME password. The factory setting for the password is enabled in Computer Setup. 1. Use the arrow keys to configure Intel ME, configure iAMT, or change the Intel ME password...
Computer Setup - Windows Vista and Windows XP - Page 14
Select Built-In Device Options
Port Options (all BIOS menu items.
Restore the default security settings.
10 Chapter 3 Computer Setup menus enabled by default).
● Enable/disable the microphone (enabled by default) Set Security Level Restore Security Defaults
To do this
● Enable/disable Dual Core CPU (select models only; Change, view, or hide security levels...
Computer Setup - Windows Vista and Windows XP - Page 15
... options 10
C Computer Setup
accessing 1 Diagnostics menu 8 File menu 6 navigating and selecting 3 restoring factory settings 4 Security menu 7 System Configuration menu 9 using 2
D device configurations 9 Diagnostics menu 8 Disk Sanitizer 7 DriveLock password 7 DriveLock, automatic 7 drives, boot order 9 Dual Core CPU 10
E Execution Disable 9
F File menu 6
H hard disk test 8 HP QuickLook 2 9 HP...
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