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HTC Vivid ATT Support Question

HTC Vivid ATT Support Question

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Question posted by yuzze on December 4th, 2012

Caller Can't Hear Me.

I have this phone (HTC Vivid) for couple of months. It started going mute then comes back on but the caller or person on other line cannot hear me but I can hear them. What is going on?

Current Answers

Answer #1: Posted by jerryol on December 4th, 2012 2:31 PM
This answer was accepted by the poster of the original question.
jerryol

Member since:
November 25th, 2012

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If you have only had it for a few months then I would take it in for servicing. You can spend needless hours yourself trying to figure it out and still have no idea after hours but take it in and they generally know how to correct the problem.


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Related HTC Vivid ATT Manual Pages

VIVID USER GUIDE - Page 2

... 25 Where apps, data, and files are stored 27 Connecting your phone to a computer 27 Copying files to or from the phone storage or storage card 28 Copying text, looking up information, and sharing 29 Printing 30 Personalizing Making HTC Vivid truly yours 31 Personalizing HTC Vivid with scenes 31 Changing your wallpaper 32 Applying a new skin 33...
VIVID USER GUIDE - Page 3

3 Contents Using Speed dial 42 Calling a phone number in a text message 42 Calling a phone number in an email 43 Making an emergency call 43 Receiving calls ... 56 Push messages 56 Managing message conversations 57 Setting message options 58 Search and Web browser Searching HTC Vivid and the Web 60 Using the web browser 61 Downloading from the Web 63 Viewing bookmarks and ...
VIVID USER GUIDE - Page 5

... input settings 169 Internet connections Data connection 171 Wi-Fi 173 Connecting to a virtual private network (VPN) 174 Using HTC Vivid as a modem (USB tethering) 176 Sharing your data connection using Mobile Hotspot 176 Connecting HTC Vivid to the Internet through a computer (Internet Pass-through) 177 Bluetooth Bluetooth basics 178 Connecting a Bluetooth headset or car...
VIVID USER GUIDE - Page 6

6 Contents Settings Settings on your phone 185 Changing display settings 187 Changing sound settings 188 Changing the language 189 Optimizing battery life 189 Managing memory 190 Checking information about your phone 191 Update and reset Software updates 192 Restarting HTC Vivid 193 Resetting HTC Vivid 193 Trademarks and copyrights Index
VIVID USER GUIDE - Page 14

...Getting started Battery HTC Vivid uses a rechargeable battery. Also, consider your location: poor signal strength from your thumb or finger, lift the battery from the battery compartment. Take the back cover off . 2. Removing the battery 1. With your mobile ... in the box or replacements that we recommend. 1. Long phone calls and frequent web browsing uses up a lot of battery power.
VIVID USER GUIDE - Page 28

.... Navigate to either the phone storage or storage card. 4. After copying the files, unmount the removable disk (that is recognized as required by your music, photos, and other files to HTC Vivid. 1. If you can select this mode to share the mobile data connection of HTC Vivid with your computer's Internet connection with HTC Vivid. If you don...
VIVID USER GUIDE - Page 44

...'s latest status update from social networks like Facebook or Twitter right on a level surface. HTC Caller ID Everytime you make a call or your friend gives you a ring, you get a... call icon . 2. If HTC Vivid is in progress, use the buttons onscreen to mute or unmute the microphone or to reject a call. You also won't miss people's birthdays. 44 Phone calls Rejecting a call Do ...
VIVID USER GUIDE - Page 45

... POWER to turn the speakerphone off, just flip HTC Vivid over during a call On the call screen, tap to toggle between turning the microphone on or off , the mute icon appears in the status bar. If the display is turned off . If the phone number of the person who called is on. Turning the speakerphone...
VIVID USER GUIDE - Page 46

... dial the number of the contact you dial the second participant. 3. To set HTC Vivid to a Wi-Fi network, you 've registered with your mobile service provider to the second participant, tap merge . 4. Make sure your SIM card... Internet calling is easy. and then select 7. 46 Phone calls Setting up a conference call Conference calling with conference calling service.
VIVID USER GUIDE - Page 47

... the following: Internet calling account Phone number § In People, tap a contact who the caller is. 2. Contact AT&T for your outgoing calls. But first, set HTC Vivid to check missed calls, your contact's Internet calling account or phone number. Then tap the caller's name or number on the phone dialer screen. 47 Phone calls Making an Internet call...
VIVID USER GUIDE - Page 48

... you want from the country selection box. 4. On the Home screen, tap Phone. 2. Do any of the following : Remove one of number, for example a home number, tap the Mobile button. § When saving the number to an existing contact, tap a contact stored on HTC Vivid. 3. Your home country code is automatically added to the...
VIVID USER GUIDE - Page 55

... of the contact When a contact has multiple phone numbers stored on HTC Vivid, you 've received from this contact. There's also a bold letter before the phone number to display the exchange of messages with that contact. 2. Keep in one or more recipients. 4. Press and then tap More > Recipient phone number. 4. While viewing the exchange of...
VIVID USER GUIDE - Page 136

... your exact GPS location. HTC Footprints Recording favorite places with its precise GPS location, street address, phone number, and more battery ... networks Use GPS satellites Uses Wi-Fi or your mobile data connection to enable location sources. 1. 136 Maps...Turning on location services In order to find your location on HTC Vivid, you want to Footprints. 3. You can then view the...
VIVID USER GUIDE - Page 164

...The key size is the character that will be inserted when you start an app or select a field that requires text or numbers, ... enter an uppercase letter. Tap to create a new line. Tap Keyboard types, and then select the keyboard layout...lock. Tap to delete the previous character. Phone This layout resembles the traditional mobile phone keypad. 164 Keyboard Keyboard Using the onscreen...
VIVID USER GUIDE - Page 181

...of information and the receiving device. If you send another mobile phone, it may be saved in a folder named "Images...is shown in the Bluetooth Exchange folder within your personal document folders. § On Windows XP, the ...HTC Vivid and on both devices. 7. With the track displayed on the type of the receiving device. 6. For example, if you send a calendar event to a compatible phone...
VIVID USER GUIDE - Page 185

... such as voicemail, call forwarding, call waiting, and caller ID. § Choose sounds to use for your ...HTC Vivid truly yours with the various personalization options available. Set up some settings (e.g. Location § Select the sources to use HTCSense.com to Google servers using your Google Account so you can use when determining your location. § Select Phone...
VIVID USER GUIDE - Page 186

...move applications to or from HTC Vivid. § Erase the phone storage or storage card content. Language & keyboard Accessibility Voice input & output AT&T Software Update About phone Set the operating system language... tool, such as the mobile network type, signal strength, battery level, and more. Manage running applications, move apps or uninstall apps if HTC Vivid is running low on power...
VIVID USER GUIDE - Page 191

Tap Applications > Manage applications. 3. Checking information about your phone 1. Select one of the web browser. When enabled, you 're using the battery. You can also choose when you want to HTC Vivid. Check information about your mobile network and its current battery level, status, and what programs are using . Check the version and other information...
VIVID QUICK START GUIDE - Page 2

...: HTC and Model: Vivid from...att.com/network On the Phone Call AT&T Customer Care at att.com/network. Connected to compose a new message. Learn more at 1-800-331-0500 or dial 611 from the list. Network Notifications Network Your 4G LTE wireless device will experience any AT&T mobile phone. Compatible device and data plan required. Personalization Customize your phone...
VIVID QUICK START GUIDE - Page 4

... near your phone with another Bluetooth device From the Home screen, press . Set a new appointment On any Calendar view, tap . Contacts The People app combines your HTC Vivid: AT&T ...requires Wi-Fi connection and is the place to go to your event, tap and then choose from your connection (Tethering and Mobile Hotspot*) ƨ To use . *Requires ... Use this service, visit att.com/familymap.

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