Question posted by pnelson35658 on April 24th, 2017
I Have Been Trying For 2 Weeks To Return This Order. I Chatted Online And Was To
I am not able to print a label to return the merchandise ordered. I even chatted with an employee. I have been working on this since the product was received. How do I print the address label I need to return the product? I do everything correctly, however, the last page says, "too busy......."!!
Current Answers
Answer #1: Posted by Odin on April 24th, 2017 4:21 PM
The return instructions appear under "Initiating Your Return" at http://gr.pn/2opu3X5. If those aren't working for you, we at Help Owl unfortunately can't improve on them. I understand you've used Groupon's chat line. My only additional suggestions are:
(a) phone Groupon for a walk-through, and if necessary ask firmly but politely for a supervisor, or, as a last resort,
(b) contact Groupon corporate: use the corporate contact information here--http://www.corporateofficeowl.com/groupon/Corporat....
(a) phone Groupon for a walk-through, and if necessary ask firmly but politely for a supervisor, or, as a last resort,
(b) contact Groupon corporate: use the corporate contact information here--http://www.corporateofficeowl.com/groupon/Corporat....
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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