Question posted by stephaniele1 on May 25th, 2017

Refunds Are Ridiculous

decided to close for the summer early and I could call group on and request a refund. I called groupon and was advised they could not give me a refund but would credit my account but the credit had to be used within 24 hours. this is crazy ... who gives a credit for services offered but cannot be collected on...and have to be used within 24 hours. I been with groupon for many years and now its over. anyone who sells services for things that cannot be redeemed should not be allowed to conduct business. next stop Better Business Bureau...

Current Answers

Answer #1: Posted by Odin on May 25th, 2017 5:44 PM
This answer was accepted by the poster of the original question.
Odin

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Sorry for your problems. Calling or writing the BBB is one route, but you also might want to consider a complaint site like https://www.gripeo.com/ or http://www.consumeraffairs.com/, each of which is designed to get action from the offending companies.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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