Question posted by zephyrw on November 16th, 2014

Can I Exchange A Jawbone Up For A Larger Size?

I received a Jawbone Up tracker but it is a small and I need a medium. Can I exchange it?

Current Answers

Answer #1: Posted by Odin on November 16th, 2014 12:58 PM
This answer was accepted by the poster of the original question.
Odin

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April 10th, 2010

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If as it appears you purchased this item from Groupon you must deal with Groupon, not with Jawbone. If it's within 14 days there should be no problem. (See http://www.groupon.com/groupon-promise.) Phone Groupon at 877-788-7858 in the U.S. or write the company at [email protected]. In the U.K. you can write directly to [email protected] or No. 1 Liverpool Street, London, EC2M 7QD; or phone +44(0)203 510 0410.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by bengirlxD on November 16th, 2014 11:39 AM
bengirlxD

Member since:
November 5th, 2012

Points: 6,395,085
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I suggest you call jawbone's support for return instructions so they will replace the size:

1-800-529-2663


Feel free to resubmit the question if you didn't find it useful.

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