Question posted by Hopewerts on December 12th, 2017
Money On Card But Can't Use !?
so I bought a green dot carded loaded it and tried to use it but every time it's getting declined for closed account ?! I tried calling the number on back entered my information but it's saying everything is right besides my zip code ? What can I do I have a lot of money on a card that I can't use !
Current Answers
Answer #1: Posted by Odin on December 13th, 2017 8:17 AM
Odin
Member since:
April 10th, 2010 Points: 41,236,660
Member since:
April 10th, 2010 Points: 41,236,660
Hate to give you bad news--but your card has probably been hacked. Use the contact information here--https://www.contacthelp.com/Green%20Dot/customer-service, and use the advice on "How to reach a live person.".
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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