Get support for Graco 2797VIB3 - Digital Deluxe Video iMonitor

Graco 2797VIB3 Support Question

Graco 2797VIB3 Support Question

Find answers below for this question about Graco 2797VIB3 - Digital Deluxe Video iMonitor.
Need a Graco 2797VIB3 manual? We have 1 online manual for this item!
Question posted by trishmul on July 19th, 2010

Graco Deluxe Video Monitor Troubleshooting

I have a Graco 2797VIB3 Digital Deluxe Video iMonitor. The monitor keeps going off. The green light does come on, stays on for about 10 seconds then shuts off.  I have tried replacing the batteries w/ brand new ones.  If I unplug the unit from the wall and plug it back in, the green light will come on for 10 seconds. The on button seems stuck to me.  I was going to try to access it. After taking out the 3 screws in the back middle portion of it, I didn't want to pry it open too hard for fear of breaking it.  It appears to me that it should be able to be opened but figured I would go online first to see if: anyone has had this issue and if anyone has actually opened up their monitor. Thank you in advance for your help!

Current Answers

Answer #1: Posted by amb3rm on October 27th, 2010 9:52 AM
This answer was accepted by the poster of the original question.
amb3rm

Member since:
October 27th, 2010

Points: 1,100
1,100
points
I tried the answer above and it didn't work, so i called Graco and they told me to try the same thing.  I did it a few times and on about the third time it worked.  She said the monitors got disconnected from each other for some reason.  Something interfered with the connection because it's a digital connection, not an analog one.  So you have to follow the above process to "reconnect" them to each other. 

Place both units next to each other and turn them off.  On the parent unit, hold down the "volume down" button, then turn the unit on.  Wait until you hear a beap, and the volume lights will come on, then let go.  Then press the "volume down" button again until you hear the same beap, and all the lights will stay on.  (I had to try this a few times before it worked).  Then turn the power on the nursery unit, and they should be connected.

Related Graco 2797VIB3 Manual Pages

Instruction Manual - Page 1

to turn camera on. 2 Place camera facing baby. Quick Start Product Instruction Manual R R MODEL# 2797VIB3 R Parent Unit Nursery Unit Activating Units 1 Remove battery door. 2 Plug battery in. 3 Replace battery door. 4 To charge battery, connect the AC adapter to turn on. Power Button 3 Open monitor and press power button for 1 sec. LCD SCREEN 12 Hour(am/pm) 24 Hour VOLUME...
Instruction Manual - Page 4

R R OWNER'S MANUAL Keep Instructions For Future Reference ©2008 Graco ISPM024BA 3/08
Instruction Manual - Page 5

When using the monitor, you must still provide the supervision necessary for the continued safety of children. Do not cover the Nursery Unit or Parent Units...immerse any object such as a medical monitor. Clean only with any part of the Nursery Unit, Parent Units, or docking station in the monitoring of each other. • STRANGULATION HAZARD. Keep the adapter cords out of the reach...
Instruction Manual - Page 8

Quick Start Manual Parent Unit Battery R Nursery Unit (A6403) (1) AC Adapter (1) AC Adapter Nursery Unit Base (A5195) Wall Mount 5 Belt Clip Tool required: Phillips screwdriver R Digital Color Video Baby Monitor Quick Start Product Instruction Manual Parent Unit (A6402) OWNER'S MANUAL Keep instructions for future use. Parts List Adult assembly required.
Instruction Manual - Page 9

Parent Unit CONNECTION LIGHT (pg13) ANTENNA VOLUME UP (pg24) VOLUME DOWN (pg24) SOUND LIGHTS LCD SCREEN UP(pg15) DOWN (pg15) POWER ON/OFF (pg13) AC ADAPTER JACK (pg8) BATTERY LEVEL LIGHT (pg25) OK (pg15) VIDEO ON/OFF (pg14) SPEAKER CHARGING STATUS LIGHT (pg26) BATTERY(pg7) 6
Instruction Manual - Page 13

... of a power outage. ● Batteries should be replaced periodically. ● Batteries should be useful in the case of time. ● To save battery power, only audio functions are active while using batteries (NO VIDEO). 10 Make sure they are inserted correctly. ● Batteries can be loosened but stay attached to remove the battery door. Installing Batteries 6 Use AC adapters for...
Instruction Manual - Page 16

Connection Light 13 R Make sure Nursery Unit is turned on. The live video feed will turn 9:22pm from red to green. 13 The Connection Light at the top of the unit, will then be shown. Parent Unit Power On/Off 12 R Press and hold Power On/Off button for the Nursery Unit. Unit will cycle through intro and begin searching for 1 second.
Instruction Manual - Page 17

14 R Press and hold Power On/Off button for 1 second to view the image from the Nursery Unit. 14 Pressing the Video button will allow the user to turn unit off. 15 R To activate or deactivate the live video feed, press the Video button.
Instruction Manual - Page 18

NOTE: Once you make the selection. 16 R To set up preferences, press the "OK" button. 17 R To cycle through the different choices, press up or down. 18 R After choosing one of the options, press the "OK" button to make a selection (OK), the unit will automatically advance you to the next option/screen or return you to the live video feed (if applicable). 15
Instruction Manual - Page 19

... the 5 positions 9:22pm Use UP/DOWN to choose, OK to select 21 The Zoom icon will return to the live video feed if available. 9:22pm 16 Press "OK" to select it . Monitor will appear at the top the status screen. Press "OK" to choose Zoom icon. Press Up/Down to select it...
Instruction Manual - Page 20

Press Up/Down to live video screen if available. Zoom icon will return to choose Zoom out icon. Press OK to select it. 9:22pm Use UP/DOWN to choose, OK to select 23 Monitor will not be visible on the status screen. 9:22pm 17 Zoom Out 22 Press OK to open Menu.
Instruction Manual - Page 21

Monitor will 07 :32 pm return to the next digit. Press OK to move to the live feed after adjusting all digits. 9:22pm 18 Press Up/Down to adjust the first digit. Press "OK" to select it. 9:22pm 25 Press Up/Down to choose your preferred time display format and press OK to select. 12...
Instruction Manual - Page 22

Setting Alarm 27 Press "OK" to the next digit. Press OK to move to open Menu. Alarm On Alarm Off 9:22pm 29 Press Up/Down to select. Press "OK" to select it. 9:22pm 28 Press Up/Down to choose, OK to adjust the first digit. Press Up/Down to the live feed after adjusting all digits. 9:22pm 19 Monitor will 07:22 PM return to choose Alarm Clock icon.
Instruction Manual - Page 24

Press "OK" to select it. 9:22pm 33 Press Up/Down to choose brightness value, OK to select. (10 levels in all digits. 9:22pm 21 Brightness 32 Press "OK" to the live feed after adjusting all ) 10 Monitor will return to open Menu. Press Up/Down to choose Brightness icon.
Instruction Manual - Page 25

Press "OK" to select it. 9:22pm 35 Press Up/Down to choose, OK to the live feed after selecting a language. 22 English Français Espanol 9:22pm Monitor will return to select. Language 34 Press "OK" to choose Language icon. Press Up/Down to open Menu.
Instruction Manual - Page 28

... Battery Level Light will illuminate green when the batteries are OK, red when the batteries are very low. The unit will display the warning ,"Batteries are low. The Battery Level Light can be disposed of properly by recycling. Parent Unit Battery Charging • Plug the AC Adapter into the Parent Unit to start charging the batteries. 25 Battery Information Parent Unit Battery...
Instruction Manual - Page 31

...that: • Power is turned ON for both units • Both units are plugged in (or batteries are fresh in Nursery Unit and fully charged in Parent Unit) • Electrical outlet works •...AC Adapter • Check that the battery is properly installed and plugged into connector. remove the obstruction. • Press the Video Button to view the video. 28 replace or use AC Adapter. •...
Instruction Manual - Page 32

...; Interference from baby - Shrill Sound (Feedback) • Nursery Unit and Parent Unit too close together- try repositioning Nursery Unit. • Volume setting too low - Try moving the Nursery Unit to another part of obstructions between Parent Unit and Nursery Unit such as walls, ceilings and buildings. Weak Sound, Static or Poor Video. • Nursery...
Instruction Manual - Page 33

... your Nursery Unit, or you purchased a new Parent Unit, skip Step 1. Erase the Pairing from the Parent Unit • Press Volume Up, Volume Down, and Video buttons simultaneously for 3 seconds. • The screen will not work with the Nursery Unit. 30
Instruction Manual - Page 34

... on, turn it on the Nursery Unit. Turn on . • Within a few seconds, the Parent Unit will display "Nursery Unit found. Nothing happened when I do I turned on now. • The Parent Unit will begin monitoring normally. The green power light should come on your Nursery Unit now." • Place the Nursery Unit in the same...

Similar Questions

Ask a New Question
Use the box below to post a new question about this Graco product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Graco Manuals

Find free Graco 2797VIB3 - Digital Deluxe Video iMonitor manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Graco Reviews

View thousands of Graco user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Graco customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Graco customer service rankings, employee comments and much more from our sister site.

Graco Recalls

Find comprehensive Graco recall information updated hourly on RecallOwl.com.