Question posted by joernkleemann on February 11th, 2013

Wrong Charge On My Gophone Account

Hi, Ihave my GoPhone account for years now. I use it only when I'm in the states approx 3 or 4 times a year. Last time i used my phone I bought a data feature package and used for 2 weeks. Then I left the states January 7th. Today I checked my account today and it shows me I renewed the package on  January 20th. I double checked and I do not have an automatic renewal requested. So whats happend  and how I can contact AT&T for a refund? Unfortunatley they do not have a customer service email address and I don't want to call them from abroad talking to a robot for 30 miniutes without a change talking to a real person.. Thx for help Best JK  

Current Answers

Answer #1: Posted by Odin on March 27th, 2013 5:11 PM
Odin

Member since:
April 10th, 2010

Points: 41,236,630
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Phone the company at 800-331-0500.


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