Why Wise I Refuse A Rain Checkfor Blackberry I Pad

MRS CLAXTON PURCHASED A LAPTOP AND PAID WITH TAXES OVER TWELVE HUNDRED CASH FOT IT ,WHEN I ASK SALES PERSON ABOUT A RAIN CHECK FOR THE BLACK BERRY I PAD THE SAID THEY ARE NOT GIVING ANY ,MY SON WENT TO THE NEWMARKETSTORE AND GOT RAINCHECKAND THEY CALLED HIM TO COME AND GET IT HIS BLACKBERRYI PAD.THIS IF IDONT HEAR FROM ANYONE BEFORE I WILL RETURN THE LAPTOPI PURCHASED THE LAPTOP I PURCHASED .THERE SHOULD BE SAME RULESFOR ALL ONTARIO FUTURESHOP STORES,THE MANAGER OFFER ME LAST WEEK A OPEN BOX MY HUSBAND REFUSED WE WANT A NEW ONE SALE PRICE .PLEASE SOME HELP ME WITH THIS MATTER.BEFORE CHRISTMASTHANK YOU MR.A CLAXTON