Do They Have Their Own Lost And Found Dept

Where is their lost and found

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Answer #1: Posted by latempe28 on September 20th, 2013 8:28 PM

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latempe28

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Here is Lost and Found information from Frontier's website: Lost and Found Items

If you are still in the airport and discover that you have left an item on a plane, please return to the gate or ticket counter and ask if a customer service representative may be able to help you retrieve the item immediately.

If you've already left the airport, please submit a lost item report with a detailed description of your lost item, your flight information, and your contact information. All recovered items are sent to our centralized Lost and Found and held for 30 days while we attempt to reunite them with you. If your lost article is found, one of our representatives will contact you. However, if we don't locate your item within 30 days, we will not be contacting you.

If you think that your item may have been left in a gate area or any airport public area consider checking with the lost and found office at that airport, as it may have been turned in to the airport instead of Frontier. Most airport lost and found offices are listed on the airport's website. For example, to access Denver International Airport (DIA) where Frontier has our primary hub, visitwww.flydenver.com. The lost and found information for DIA is displayed on its homepage.

If you believe that your item may have been left near a security check point, consider contacting the TSA - Transportation Security Administration at www.TSA.gov or by calling 1-866-289-9673.

Any delayed checked luggage that did not arrive at the carousel should be reported to the Frontier Baggage Service Office in the airport terminal or by calling 800-432-1FLY (1359), then selecting "other options" and then "baggage."