Frigidaire FTW3011KW Support Question
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Question posted by mmanis on May 20th, 2013
Water Will Not Shut Off.is It The Water Switch Where The Hoses Hook Up?
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Current Answers
Answer #1: Posted by OnlineOutreachSpecialist on May 22nd, 2013 4:05 AM
Good Morning mmanis - Often when a unit will not shut off, it is because the washer is possibly experiencing a communication failure with the control board, or has a faulty fill vale or switch. Try resetting the unit by either unplugging it or flipping the household circuit breaker to the off position. Wait roughly ten minutes and turn on the washer. Select a normal cycle and verify if the issue persists. If the water continues to fill even after the unit is turned off, at this point I strong would recommend contacting a professional to accurately diagnose the washer to determine the root cause to reduce the risk of unnecessary parts.
Online Outreach Specialist
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