Frigidaire FEX831FS Support Question
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Question posted by gunsncoffee on February 19th, 2013
In The Washer, It Making Humming Sound But Drum Is Not Moving At All...
in the washer it making humming sound but drum is not moving at all...
Current Answers
Answer #1: Posted by OnlineOutreachSpecialist on February 22nd, 2013 10:03 AM
Hello gunsncoffee – From what you are describing it sounds like the drain hose may be kinked or the household drain is clogged. Try setting the washer to a spin cycle only. Will water pump out? If it does not, then the unit could possibly be experiencing a communication error with the control board, faulty pump, timer or door lock assembly. If I was in your position, I will personally contact a professional for an accurate diagnosis and to assist with the repairs.
Online Outreach Specialist
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