Frigidaire FBD2400KS Support Question
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Question posted by TANYAREESE on May 24th, 2013
Detergent Cup Will Not Open
Current Answers
Answer #1: Posted by OnlineOutreachSpecialist on May 29th, 2013 9:33 AM
As well as controlling cycle times, the timer on many dishwashers also functions as an actuator for the spring-loaded dispenser door. At a certain specific time during the cycle, the timer will activate a lever that in turn opens the detergent cup. Keep in mind, that if the lever is broken or in some way defective, it will need to be replaced.
Alternatively, the timer's motor itself could be the problem. If your timer is not functioning properly, then the dispenser door may not function properly either. Test your dishwasher's timer motor, and if it is broken, you can replace either the entire timer assembly or just the timer motor.
If I may suggest contacting an experienced service technician to further evaluation this issue if it was not resolved.
Online Outreach Specialist
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