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Frigidaire FBD2400KS Support Question

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Question posted by TANYAREESE on May 24th, 2013

Detergent Cup Will Not Open

How Come My Detergent Cup Will Not Open?

Current Answers

Answer #1: Posted by OnlineOutreachSpecialist on May 29th, 2013 9:33 AM
This answer was accepted by the poster of the original question.
OnlineOutreachSpecialist

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March 30th, 2011

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Hi TANYAREESE - Most detergent dispenser doors are spring loaded. This means that the spring holding the door shut needs to be released by another component. The other component that will allow the dispenser door to open will either be the dishwasher's timer, a bi-metal switch, or a wax motor.

 

As well as controlling cycle times, the timer on many dishwashers also functions as an actuator for the spring-loaded dispenser door. At a certain specific time during the cycle, the timer will activate a lever that in turn opens the detergent cup. Keep in mind, that if the lever is broken or in some way defective, it will need to be replaced.  

 

Alternatively, the timer's motor itself could be the problem. If your timer is not functioning properly, then the dispenser door may not function properly either. Test your dishwasher's timer motor, and if it is broken, you can replace either the entire timer assembly or just the timer motor.

 

If I may suggest contacting an experienced service technician to further evaluation this issue if it was not resolved.


Online Outreach Specialist

Related Frigidaire FBD2400KS Manual Pages

Installation Instructions (English) - Page 1

... plug must be Above Trap Sink at Left "Y" Branch Tailpiece Sink at Right 2" Drain Hose Hole 5. Printed in Figure 2. 6. See Step 4. • Locate dishwasher where there is to open door. 2. See Steps 4 and 6. • Kinked water or drain hoses can result in death or serious injury. 1. Remove two (2) screws at least a 2-inch...
Installation Instructions (English) - Page 2

... wiring. 1. Electric Shock Hazard If all water is opened position, yet will not get scratched or damaged while completing installation. 5. Leveling Dishwasher 5 within 6" of the water inlet valve. Flush ... Remove kpnluogckinout disposer Pump Motor Figure 10 The drain hose loop must not come in Figure 11. 3. The equipment-grounding conductor must be run with wiring...
Complete Owner's Guide (English) - Page 1

... North America, P.O. Box 212378, Augusta, GA 30917. Safety Instructions 2 Operating Instructions 3-4 Preparing and Loading Dishes 4-5 Dishwasher Dispenser and Detergents 6-7 Factors Affecting Performance 7 Care and Cleaning 8 Solutions to Common Dishwashing Problem ..... 9-10 Record All Information For Future Reference Brand: Purchase Date: Model #: Serial #: (see Features...
Complete Owner's Guide (English) - Page 2

... use an open flame during or immediately after use. • When loading items to be produced in their proper place. • Remove the door to the washing compartment when removing an old dishwasher from dishwasher when it is designed to such dangers as personal injury, burns, fire, and electrical shock. • Store dishwasher detergent and...
Complete Owner's Guide (English) - Page 3

... To speed drying process, open the door slightly after the cycle is hot. The knob/timer on during the drying portion of the cycle. The dishwasher is not "stuck" here,... washed later: • DO NOT USE detergent. • Turn dial to RINSE/HOLD. With either option, you excellent drying results. Add detergent (See Dishwasher Dispenser & Detergents). 3. Turn water off during the drying...
Complete Owner's Guide (English) - Page 4

...103 min.* 95 min.* 89 min.* 10 min. 14 min. Empty liquids from opening. • Check manufacturer's recommendations before washing items in question. 4 gal. 27.3...food soils. • Load racks so that large items do not prevent the detergent dispenser from glasses and cups. • If the dishwasher drains into a food disposer, be loosened before loading. gal. 22.7 liters...
Complete Owner's Guide (English) - Page 5

Load plastic items in top rack. Load items with open ends facing down or toward the center. Mixing items gives better cleaning and drying....can be placed in top rack only. Tilt slightly for cups, glasses, small plates, saucers and bowls. Note: Silverware basket may occur if delicate items touch each other during dishwasher operation. For safety, load sharp knives and forks with ...
Complete Owner's Guide (English) - Page 6

...the unit and surrounding property. Close the door to line above 12. Detergent in grains per gallon. The covered cup opens automatically to improve water quality and dishwashing performance. Other detergents will cause oversudsing. • When using automatic dishwashing detergent tabs, place one uncovered cup. Your local water company, water softener company or county extension agent...
Complete Owner's Guide (English) - Page 7

... water to the detergent cup and automatically releases a measured amount of rinse aid during the last rinse. Rinse aids come in rinse aid...35 to 140 washes, depending on hot water faucet nearest dishwasher for several minutes to clear cool water from pipes. &#...increase the amount of the upper rack. Dispenser Opening Indicator Factors Affecting Performance Water Pressure The hot ...
Complete Owner's Guide (English) - Page 8

.... Have a qualified person do so can be protected from freezing. Disconnect drain line from inlet valve and drain into pan. To Restore Service: 1. Fill detergent cup(s) and run dishwasher through a NORMAL cycle. 4. Care and Cleaning Burn Hazard Allow heating element to do so could result in property damage. If it is located in...
Complete Owner's Guide (English) - Page 9

... the incoming water temperature. Also, check phosphate level. (See Detergent Dispenser.) • Home water pressure may need to Common Dishwashing Problems Before calling for proper loading- Avoid mixing stainless steel and... pitting of the stainless steel blades. Rinse by hand washing in a solution of 1/2 cup (120 ml) bleach and one quart (1 L) of warm water. It should be handwashed. ...
Complete Owner's Guide (English) - Page 10

... based soil can cause a pink/orange appearance. Do not add detergent. 3. Unlatch and open door and pour 2 cups of white vinegar into the bottom of the tub, dishwasher may not be a "new" smell when first installed. Solutions to finish. Dishwasher Leaks • Use only fresh detergent designed for 40 minutes to reach the main wash portion...

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