Phone Return

hi bought a phone the batter,charger cord,and the screen was shatterd. I didn't even leave the parking lot and went back in side and talked to the manager about. The phone he was rude and disrespectful towards me and my ffamily. making comments about well if people would not be young punks it would not happen. For one in not a young punk in a family man and work hard for my money 6 days a week I feel I should be reimbursed for the phone and something for the way I was treated in front of all the customers that were there my family and I was inbarestd to the fullst. Thank you

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Answer #1: Posted by waelsaidani1 on April 10th, 2018 11:40 PM

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waelsaidani1

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Family Dollar Return Policy

If you are not completely satisfied with any merchandise purchased at a Family Dollar Store, please return the merchandise to any Family Dollar Store within 30 days of purchase.

With original receipt, items will be exchanged for other merchandise item(s) or a refund will be issued in the original form of payment.
Without original receipt, items will be exchanged or refunded at the lowest advertised price. Refunds will be issued as a Family Dollar merchandise return card.
Any food items purchased and returned without a receipt can be exchanged for other food items only. A return card will not be issued.
Customers may make up to 3 item returns without a receipt within a 30-day period.
Any Medical Items purchased with a Medicare or Medicaid OTC benefits card and returned without a receipt can be exchanged for other medicinal items only.
Refunds or exchanges will not be provided on Gift Cards, Prepaid Financial Cards, Alcohol, Lottery and Tobacco products. We do accept refunds on Prepaid Wireless Cards.
Electronics/Heaters/Air Mattresses Return Policy
- Unopened merchandise with original receipt may be exchanged or returned.
- Opened merchandise with original receipt may be exchanged for same item only.
- Merchandise (opened or unopened) without original receipt may not be returned or exchanged.
- Airbeds must be returned to Kentex Corporation 888-220-2207, [email protected].
- Must have original box and receipt 15 days from purchase.