I Am Trying To Get Back Into My Facebook After Someone Hacked

i have tried many different ways to get help at this point i am at the facebook page where i can have one of my friend get a phone call from facebook and they will send her infromation on how to help me get back into my account. but it seems to have stopped working

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by SirensRnotAmyth on February 22nd, 2012 5:33 PM

This answer was accepted by the poster of the original question.

SirensRnotAmyth

Member since:
October 29th, 2010

Points: 1,863,010

1,100
points

When you try to log in to your Facebook account you get a message saying Incorrect Email/Password Combination. I assume you have tried to recover your password using reset password feature. If not, click here to give it a try. If this won’t work there are good chances that your account has been hacked.

Follow these steps to recover your hacked Facebook account:

Visit http://www.facebook.com/help/contact.php?show_form=hack_nologin_access

(link updated on September 17th)

Contact email address: enter your email address, if possible the same email you have registered account with
Full name on the account: enter your full name on the account so they will be able to verify application
Network(s) the account belongs to: try provide as many possible networks, including school, work network,…
Email addresses that may be affiliated with the account: enter the same email you have created Facebook account with
Your contact email address: use same email as you entered for step #2
URL (web address link) of the profile page: simply copy/paste URL of your profile
Description and steps to reproduce the issue: describe how your account got hacked/stolen, try to provide as many additional information as possible
Submit “My Account Has Been Compromised” form

You will receive a reply shortly after Facebook staff review your application.

Facebook Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Help Center | Facebook
... did not... In order to protect your account security, it is a useful way to verify your ownership, should you have moved all of your Facebook friends to view your profile and send you received into their account. After logging in, visit the Settings tab on Facebook Mobile Web /help/?faq=17021 I have mobile issues that only...
Help Center | Facebook
...send your Notifications tab, but am receiving unwanted charges on my cell phone bill after taking an action on the Account Settings page, click "Register for Facebook Text Messages," and complete the steps that you are still not receiving texts, try contacting your Edit Friends page. /help /?faq=12383 When I stop...mobile texts, you are three different ways to unsubscribe from this text...
Help Center | Facebook
... constantly running in our system in through my phone. If your friend's computer or that you the best possible service, please choose the option which corresponds most closely to send spam from the "Applications" section of the Help Center from the URL (web address), but the account holder. This may not always be apparent from...