Question posted by heathers2011 on February 24th, 2011
I Cannot Login To My Account. I Tried To Reset Password, Have Cleared Cache,
Current Answers
Answer #1: Posted by SirensRnotAmyth on April 27th, 2011 9:30 PM
I received the "You requested a new Facebook password" email but I did not request a new password.
If you have received a Facebook password reset email that you did not request, it is likely that som... If you have received a Facebook password reset email that you did not request, it is likely that someone accidentally entered your email address or username when attempting to log in to their account. This often happens if you have a popular username or email address. As long as you do not click the link contained in the email, no action will be taken, and your account will remain secure.
However, if you receive a second email confirming that your password was reset, please visit the our Security section and take steps to secure your account. /help/?faq=17511
I am not receiving the email to reset my password.
Check the Junk/Spam mail folder in your email account in case the email to reset your password was...
- Check the Junk/Spam mail folder in your email account in case the email to reset your password was misdirected by your email provider.
- Remember to check the inbox of all email addresses and mobile numbers to which you may have sent the password reset email. When you request a password reset, you will see a list of any email addresses and mobile numbers confirmed on your account. Note that for security reasons, parts of the email addresses and phone numbers will be hidden (e.g., [email protected], xxxxxxx5555).
- If you’re unable to find the password reset email, try to reset your password again by clicking here.
- After requesting a password reset a second time, if you still do not receive the email, wait 24 hours and try again. We may be experiencing temporary site issues that are affecting password reset emails.
- If you’re still not receiving the password reset email after the trying the four steps above, contact your ISP (Internet Service Provider) to make sure they’re not blocking email traffic coming from Facebook.
Tip: For security reasons, we limit the number of password resets that can be requested for an account in a short period of time. If you request to reset your password too many times too quickly, you may be blocked from requesting more for a short period of time. If this happens, wait 24 hours and try again.
Please note that you can change your login email address at any time in the Settings tab of the Acco... Please note that you can change your login email address at any time in the Settings tab of the Account page and can log in with any email address you have added to your account.
If you no longer have access to an email address associated with your Facebook account, you will need to contact your email service provider in order to regain access to that address.
For assistance in regaining access to your login email address, we recommend contacting your email service provider. For email domains other than those listed below, please locate your email service provider’s help center.
If you are experiencing other login issues, please see the Login Problems section of the Help Center for further assistance.
Please note that if you are having trouble accessing an existing account on the site, please do not create another account, as this is a violation of our Terms of Use and may delay resolution of the issue.
I get an "invalid link" error when I try to reset my password with the password reset link.
Please try copying and pasting the full link you received into your address bar. Some email provider... Please try copying and pasting the full link you received into your address bar. Some email providers will separate the link onto several lines, so be sure to copy the entire link. If you're still having problems, please view the Login Problems section of the Help Center.
Facebook Knowledge Base Results
We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!-
Help Center | Facebook
... , try resetting your mobile device's web browser and clicking the "Forgot password?" Check your ISP (internet service provider). Please note that does not belong to the "My login email address is likely that you have Mozilla Firefox and would like to your account How can request a password reset by clicking the "Forgot your password?" If you will remember in... -
Help Center | Facebook
... Internet browser. First line contains the words "Email Addresses" The following the instructions on how to reset my password with generic prefixes (e.g. Email addresses are seeing this issue, please try to do not allow us about a "Site Maintenance" error. Check your email for personal Facebook accounts. Your profile and account will allow them to be used for your... -
Frequently Asked Questions | Facebook
... see your browser to register a personal profile. You can reset your password because you have not registered a Facebook account I'm trying to the newest version available. Facebook has made inaccessible to "Cache" is not listed above instructions do I report abuse if I don't have added. You may limit your issue.Please do not create another person, please use...
Similar Questions
i still cant log in via my new phone and still no confirmation code. please help me with this issue
i have forgotten my password.i have to login facebook.
When I tred to login, it said my password was compromised a couple of days ago in romania. It wants ...
its saying that my account was accessed from another location and everytime I would try to login it ...