A Friend Gets Blank White Pages After Logging In. How Can She Access Facebook?

A friend is unable to get anything but blank white pages after logging in to Facebook. The log in is obviously successful, as she is then able to play Mafia Wars on mafiawars.com, which is a Facebook connect deal. What causes this problem and how can she go about getting it fixed?

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Answer #1: Posted by LTGmama2010 on June 6th, 2011 10:02 AM

LTGmama2010

Member since:
May 10th, 2011

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When you try to log in to your Facebook account you get a message saying Incorrect Email/Password Combination. We assume you have tried to recover your password using reset password feature. If not, click here to give it a try. If this won’t work there are good chances that your account has been hacked.

Follow these steps to recover your hacked Facebook account:

Visit http://www.facebook.com/help/contact.php?show_form=hack_nologin_access

(link updated on September 17th)

Contact email address: enter your email address, if possible the same email you have registered account with
Full name on the account: enter your full name on the account so they will be able to verify application
Network(s) the account belongs to: try provide as many possible networks, including school, work network,…
Email addresses that may be affiliated with the account: enter the same email you have created Facebook account with
Your contact email address: use same email as you entered for step #2
URL (web address link) of the profile page: simply copy/paste URL of your profile
Description and steps to reproduce the issue: describe how your account got hacked/stolen, try to provide as many additional information as possible
Submit “My Account Has Been Compromised” form

You will receive a reply shortly after Facebook staff review your application.

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... one of information into the "Email" field on the login page, enter your password every time you log in, you in this problem after resetting your password, follow the instructions If you continue to experience problems, reset your password If you were unable to log in after following pieces of your caps lock key is invalid...
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