Facebook Down

Even after I go to facebook.com/hacked and put in a new password I get a message that facebook is down and to resubmit later. This is the same message I have been getting since last evening when I found out I was hacked. Can you just shut my face book down and let me start it up again in a few days?

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Answer #1: Posted by Odin on October 12th, 2015 10:55 AM

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Odin

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We can't shut your Facebook down, as we're an independent help site not connected with Facebook. The only guidance Facebook provides for hacked accounts is as set forth at https://www.helpowl.com/q/Facebook/Troubleshooting....

Regarding Facebook's being "down":

Facebook may be making an improvement to the database your account is stored on. During this time, you won't be able to gain access to your account. In most instances, this maintenance will last only a few hours. (Facebook doesn't do site maintenance on all accounts at the same time, so it's possible that some of your friends will have full access even though you don't.) If the issue lasts longer than 24 hours, you may want to try clearing your browser's cache and cookies. If that doesn't work, submit the form at https://www.facebook.com/help/www/186570224871049.

Good luck!

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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