Question posted by lindam0719 on May 21st, 2011

Facebook Will Not Accectp My Password. It States Login Tries Exhausted.

How can I get back into facebook. PLEASE HELP!!! I am only directed back to the facebook help and that does nothing.

Current Answers

Answer #1: Posted by SirensRnotAmyth on May 30th, 2011 5:48 AM
This answer was accepted by the poster of the original question.
SirensRnotAmyth

Member since:
October 29th, 2010

Points: 1,863,010
1,100
points
Here is all the info I could find on why this is happening. Hope it helps.

I received the "You requested a new Facebook password" email but I did not request a new password.

 

If you have received a Facebook password reset email that you did not request, it is likely that som... If you have received a Facebook password reset email that you did not request, it is likely that someone accidentally entered your email address or username when attempting to log in to their account. This often happens if you have a popular username or email address. As long as you do not click the link contained in the email, no action will be taken, and your account will remain secure.

However, if you receive a second email confirming that your password was reset, please visit the our Security section and take steps to secure your account. /help/?faq=17511   

 

I am not receiving the email to reset my password.

 

Check the Junk/Spam mail folder in your email account in case the email to reset your password was...

  1. Check the Junk/Spam mail folder in your email account in case the email to reset your password was misdirected by your email provider.
  2. Remember to check the inbox of all email addresses and mobile numbers to which you may have sent the password reset email. When you request a password reset, you will see a list of any email addresses and mobile numbers confirmed on your account. Note that for security reasons, parts of the email addresses and phone numbers will be hidden (e.g., [email protected], xxxxxxx5555).
  3. If you’re unable to find the password reset email, try to reset your password again by clicking here.
  4. After requesting a password reset a second time, if you still do not receive the email, wait 24 hours and try again. We may be experiencing temporary site issues that are affecting password reset emails.
  5. If you’re still not receiving the password reset email after the trying the four steps above, contact your ISP (Internet Service Provider) to make sure they’re not blocking email traffic coming from Facebook.


Tip: For security reasons, we limit the number of password resets that can be requested for an account in a short period of time. If you request to reset your password too many times too quickly, you may be blocked from requesting more for a short period of time. If this happens, wait 24 hours and try again.

 

I can’t receive the email to reset my password, because I no longer have access to the email address associated with my account.

 

Please note that you can change your login email address at any time in the Settings tab of the Acco... Please note that you can change your login email address at any time in the Settings tab of the Account page and can log in with any email address you have added to your account.

If you no longer have access to an email address associated with your Facebook account, you will need to contact your email service provider in order to regain access to that address.

For assistance in regaining access to your login email address, we recommend contacting your email service provider. For email domains other than those listed below, please locate your email service provider’s help center.


If you are experiencing other login issues, please see the Login Problems section of the Help Center for further assistance.

Please note that if you are having trouble accessing an existing account on the site, please do not create another account, as this is a violation of our Terms of Use and may delay resolution of the issue.

 

I get an "invalid link" error when I try to reset my password with the password reset link.

 

Please try copying and pasting the full link you received into your address bar. Some email provider... Please try copying and pasting the full link you received into your address bar. Some email providers will separate the link onto several lines, so be sure to copy the entire link. If you're still having problems, please view the Login Problems section of the Help Center.

Facebook Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Help Center | Facebook
    ... multiple clients, you will need to your web browser. Try logging in ... If you registered a username, try resetting your profile. /help /?faq=18015 Account settings information I lost access to merge them ). If you're experiencing login problems, please view Login Problems help topics /help/?faq=14430 Resetting your password I change by clicking and wait 24 hours before requesting...
  • Help Center | Facebook
    ...account, visit the Security fan page I keep getting an error when trying to impersonate them ? Polski Português (Portugal) עב&#...are stuck in doubt, just type "facebook.com" into your password immediately for ? My account is compromised, phished, or is...received a message like Facebook but rest assured our logins are secure. /help /?faq=15133 What does Facebook do not have ...
  • Help Center | Facebook
    ... from my account or a friend's account. In addition, Facebook always posts to Help Center: Security • Never submit your data. For more information about phishing and how to enter it at the bottom of your login credentials to protect your password, you were looking for the support provided by this material and do...

Similar Questions

My Facebook Has Been Taken Over. I Dont Know The Password Or Login. Help Me Plz
someone has changed my name and my password login. what should i do?
(Posted by missnannaboo 12 years ago)
Won't Let Me Reset My Password To May Tries. What To Do.
i can't reset my password for facebook. every time i try it says that i have used up all my ties.wha...
(Posted by llohlets 13 years ago)
Ask a New Question
Use the box below to post a new question about Facebook.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Facebook Reviews

View thousands of Facebook user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Facebook customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Facebook customer service rankings, employee comments and much more from our sister site.