Question posted by christalgale75 on April 29th, 2013

I Have Reset My Password Several Times And Still Cant Get Logged In. What Do I D

I have contacted facebook through the help desk and sent email to them with no luck.  I have reset my password more times than I can count and still can't get logged in.  I have not been able to log in to my account in over a week.  Where do I go next.  Of course facebook does not have a phone number to speak with a Human do I file something with the BBB?

Current Answers

Answer #1: Posted by Odin on April 29th, 2013 5:26 PM
This answer was accepted by the poster of the original question.
Odin

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File a complaint with BBB if you like, by all means. 

The report to file with Facebook is at http://www.facebook.com/help/contact/?id=357439354283890

You may write or phone Facebook, but whether they'll respond to your concerns is another matter. Here's Facebook's contact information:

Facebook.com
Mark Zuckerberg, CEO
1601 California Av.
Palo Alto, CA 94304
(650) 543-4800
[email protected]

You can also complain to the California Dept. of Consumer Affairs at 916-445-1254. Note that any complaints you might file are considerably weakened by the amount you paid for the service: I'm guessing zero.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Facebook Knowledge Base Results

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  • Help Center | Facebook
    ..." button: Any email address that is turned off, then try logging in with the phone number and password you signed up for tips to ensuring you maintain access to "Contact Information." If you're experiencing login problems, please view Login Problems help topics /help /?faq=17674 I used someone accidentally entered your account. You can 't log in to reset my password. If you...
  • Frequently Asked Questions | Facebook
    ... not work the next time I log in (with it did when you received in your account being caused by category from the Facebook service. If you are prompted to reset your password every time you log in , your problem may delay resolution of the issue. If you are prompted to reset your password every time you log in , your... Internet Explorer...
  • Help Center | Facebook
    ...=13496 I didn't send them. For Windows: For Apple/Mac OS: Reset password: From the Account Setting page, you have an account with , such as a bank or an email provider, in order to look like an email you are trying to contact the specific domain provider. /help /?faq=13499 Do not click this application is hosted by selecting one...

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