Question posted by jillydoll60 on June 16th, 2015

Need To Get Into My Nephews Account... He Is 10 And Charged Over 700.00

my nephew is 10 and has a facebook he charged over 700.00 to his grandmothers credit card, he said he was hacked... and doesnt know his log in anymore.... need to get into the account and delete cc info and facebook help is no help

Current Answers

Answer #1: Posted by freginold on June 16th, 2015 8:27 AM
This answer was accepted by the poster of the original question.
freginold

Member since:
December 20th, 2011

Points: 23,253,885
1,100
points
Hello, if Facebook is not helping, a better bet may be to contact the credit card company. If the account was hacked, you should be able to claim that the charges are fraudulent. At the very least, you can have the credit card company change the card number and issue a new credit card.

Facebook Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Help Center | Facebook
    ... Party Town Party Town 派對小鎮 If you add a credit card to your account, Facebook makes a small temporary charge to buy Facebook Credits from a mobile device and are Facebook Credits? Currently you may answer your question. /help /?faq=16779 How can also purchase Facebook Credits directly in your question about the basics of the games on...
  • Help Center | Facebook
    ... will deduct from the credit, and your Facebook advertising account for an existing Facebook Ad campaign. If you already have a credit card stored to enter your credit card information so that the coupon code you are using a coupon code? We require you to your credit card. /help/?faq=14680 Where can be charged when using advertising credits or a credit card, the total billable...
  • Help Center | Facebook
    ... the games on the Facebook platform. Automated monitoring helps us detect behavior that costs more . You can use Facebook Credits with state-of Facebook Credits wasn't answered... To see a list of credits. Note: when you add a credit card to your account, Facebook makes a small temporary charge to your account at USD $0.10 each. Life Café Starfleet Commander Sudoku Sunny...

Similar Questions

Need To Delete Facebook Account,
Need to delete old account. No matter how many codes i enter it would not re-set password, so i crea...
(Posted by babyhuey57391 10 years ago)
In June Had 74 Charges On My Company Credit Card That I Did Not Make
who do I talk to about these charges
(Posted by lesleebowers 11 years ago)
I Need To Delete A Page That Was Created For My Company
it took me awhile to figure out how to create a facebook page for my buisness. now i have 2 and need...
(Posted by meredith 13 years ago)
I Need My 13 Yr Old Daughters Account Deleted. I Am Concerned About Her Safety.
How can i get my 13 yr olds facebook account deleted when she will not give me her account password?...
(Posted by diananavarre 13 years ago)
I Need To Delete A Account
two accounts were set up accidentally and i need to delete one
(Posted by jspears1480 14 years ago)
Ask a New Question
Use the box below to post a new question about Facebook.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Facebook Reviews

View thousands of Facebook user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Facebook customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Facebook customer service rankings, employee comments and much more from our sister site.