Question posted by sknapp on June 24th, 2010

Http Error: 500 Internal Server Error When I Try To Log Onto Facebook From Cell

Everytime I try to logon to my facebook via my cell phone I get the HTTP Error: 500 message.  How can this be fixed.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by Odin on June 24th, 2010 6:22 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,690
1,080
points
This may be a cache or cookies problem. To fix it:
  1. Clear your mobile device’s cache and cookies (even if you have already done this). You can usually do this from an option menu when your mobile browser is open. Please consult your phone's user guide to determine how to do this on your particular device.
  2. Enter m.facebook.com as a new URL, rather than using a bookmark or a link. Log out of Facebook if you have the option.
  3. Enter your normal login details to log in. Please note that passwords are case sensitive.

Repeat steps 1 through 3, if needed.

If the above doesn't work for you, you may want to review other possible solutions on this Facebook page.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Facebook Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Help Center | Facebook
    ... your normal... On most phones, you keep getting an error when trying to block in order to...add in to display the full Fac... To fix it , please follow the instructions below carefully...it's not. /help/?faq=15485 When attempting to log in the "Add an additional email address" field,... my cell number to their friends, friends of Facebook if you will be able to receive text messages in...
  • Help Center | Facebook
    ...Try logging in with any other email address associated with your email password here /help /?faq=14086 I log in. If you are working on your existing account /help /?faq=14117 I get an "Operation Aborted" error...section: https://*.facebook.com Also, please uncheck the box next to review existing login issues li... There are receiving this page" error message after I 'm not logging in ...
  • Help Center | Facebook
    ...report, please click /help /?faq=13341 Wall Bugs Status Update Bugs Error Messages Related Links How to report an issue with a third party application (e.g...er... Your problem is caused by your Internet browser. I try to view certain profiles, some people are experiencing. Does it... may disappear and not return until logging in Chat, then this fixes the issue. /help /?faq=16013 Profile ...

Similar Questions

Ask a New Question
Use the box below to post a new question about Facebook.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Facebook Reviews

View thousands of Facebook user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Facebook customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Facebook customer service rankings, employee comments and much more from our sister site.