Question posted by Anonymous-35776 on August 11th, 2011

I Haven't Been Able To Access My Facebook All Day. Is There A Problem?

I haven't been able to access my Facebook all day, but my daughter can. I get the following message: "Your account is currently unavailable due to a site issue. We expect this to be resolved shortly. Please try again in a few minutes." It's been more than a few minutes, like over six hours. I've heard FB was being threatened with attack. Is this what's happened?  

Current Answers

Answer #1: Posted by kcmjr on August 11th, 2011 12:19 PM
This answer was accepted by the poster of the original question.
kcmjr

Member since:
May 5th, 2011

Points: 4,254,245
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Facebook has over 500 million users.

The hardware required to manage that many accounts is  massive.  The databases alone are huge and they are on numerous machines scattered about the world.

The result is that there is no way they can maintain 100% uptime.  Occasionally something must be taken offline for maintenance. 

What you are experiencing is just site maintenance.  The databases and/or the web servers and other hardware that manage your account are being serviced.

This type of work can take up to 24 to 48 hours to complete.  One would think Facebook would have redundant clustered systems but that does not seem to be the case.

There could be other issues as well but since they are less than forthcoming on such things you will simply need to wait it out.  They have no tech support phone number so there is no one you can call.

Go to this web page for a full explenation: http://facebookdown.com/account-currently-unavailable

The hacker group "anonymous" has threatened to knock Facebook off the Internet on November 5th coinciding with Guy Fawkes night.  Hackers do occasionally attack Facebook but only occasionally succeed in doing any damage.


Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.

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