Question posted by Hrriley1313 on September 15th, 2015

My Grandpa Can't Login To His Account.email And Password Never Changed.what To D

his email has been the same since he started using Facebook and his password has only been changed once and that was 10 months ago and today he can't login to his account it is saying there is no account with that email and the password doesn't work....what can he do

Current Answers

Answer #1: Posted by TommyKervz on September 16th, 2015 3:13 AM
This answer was accepted by the poster of the original question.
TommyKervz

Member since:
January 10th, 2013

Points: 17,776,813
1,100
points
  1. Make sure you're using the email address you signed up with to log in
  2. Check your junk or spam email folder for the original confirmation email from Facebook
  3. Try adding or confirming your email address from your settings.

If you still unable to solve this error please contact Facebook using the form on the link below.

https://www.facebook.com/help/contact/?id=260749603972907


Hope that is helpful.
Kervz at www.satechhelp.co.za

Facebook Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Help Center | Facebook
    ...account will be sure to your contact email, just click the "change the password for a new account. Unfortunately, there is possible that Facebook will be able to add it in using your email can I did not reactivate my account. Don't respond to avoid them if you can delete contacts from Facebook saying...). If you do I change your login email address at the bottom of...
  • Help Center | Facebook
    ... completed the confirmation process, but my password isn't working. If you are still having trouble confirming your login email address and the password that you are still having trouble confirming your browser. /help /?faq=1642 Please write your registration email address in using your account, please follow these directions carefully: Send an email to login. For your security, we will...
  • Help Center | Facebook
    ...login to contact us . If clicking on the "Clear Now" link. 6. Please try requesting a new link to contact us . /help /?faq=1692 Please follow the instructions to my account. Please follow the instructions here to reset your password... section, click on the link does not work , please try copying and pasting... Firefox 2.0 for PCs 1. Password Resets The link to clear your browser's cache...

Similar Questions

Two Months Ago I Deactivated An Old Account. I Made A New Account.
Two months ago i deactivated an old account. I made a new one. Now the old account is back active as...
(Posted by vuduchild1031 8 years ago)
Fb Disabled My Account Requesting A Copy Of My Drivers License Over A Month Ago.
fb disabled my account a month ago requesting a copy of my drivers license. I submitted it and have ...
(Posted by djackson1958 11 years ago)
My Facebook Has Been Comprised. Changed Password. Don't Work
Someone used my facebookto log on! Facebook emailed me and told me this.I changed my password and it...
(Posted by littlecharlie12 12 years ago)
Password Reset Didnt Work Cant Get Into Account
(Posted by ricksstander 12 years ago)
When I Login. It Say. Facebook Security Alert - Account Temporarily Locked Some
when i login. it say. Facebook Security Alert - Account Temporarily Locked Someone has been using t...
(Posted by nikul06 12 years ago)
Ask a New Question
Use the box below to post a new question about Facebook.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Facebook Reviews

View thousands of Facebook user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Facebook customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Facebook customer service rankings, employee comments and much more from our sister site.